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who’s that girl????

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Lisa Smith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Lisa Smith Quote  Post ReplyReply Direct Link To This Post Posted: 10/February/2005 at 10:53pm

I'm sure When Neva is finished taking her vacation she will tell you what happened. Last I heard she still hadn't received the refund check Ken promised her months ago.

By the way, she is a legitimate carpet cleaner working out of Minnesota. She owns her own business along with her mom. She is a full time cleaner, and quite a sweetheart. She is as nice as she is beautiful, but I don't think she is very happy with ken! We don't make glides for the Steamway wand yet, but she is getting one from us free of charge when we do. She has been through the mill and back with Ken and somebody needed to help her out, so since Ken wouldn't step up to the plate and do the right thing we will.

Take care,

Lisa

 

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doug View Drop Down
King of the One Liners
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 10/February/2005 at 10:56pm
Lisa and Greenie to the rescue.Guitar
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Adwa View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 10/February/2005 at 11:25pm
There seems to be a new one every other month that's been ripped off by Ken. Why don't you get these people here all at once. I'm sure that would be a strong impact and Dennis would finally get some sleep.  
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Superglide Ken View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Superglide Ken Quote  Post ReplyReply Direct Link To This Post Posted: 11/February/2005 at 12:11am
She was not ripped off by me. She was told to send her glides back to me and receive her money back. But she wont do that. I do not send money back to anyone without the product being returned first. Neva was asked to do that on 6 different occassions now, but has never complied. The early steamway way glides that we made a year ago were problematic for us so we dropped them back in April last year. All people that bought them and were not happy were asked to send them back to us and get refunds, and all of them did, except Neva. I have not made any Steamway glides since that time until this month. Now I have a new Steamway glide design that will be shown at ASCR next month, and we will once again be able to help the many people that have this wand.
Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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Lisa Smith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Lisa Smith Quote  Post ReplyReply Direct Link To This Post Posted: 11/February/2005 at 12:47am

I  guess they were problematic Ken, Neva had three separate glides and not one came close to fitting. I have Scott Rendall's Steamway KenGlide sitting here on my desk right now, it was an inch too short! Neva refused to throw good money after bad and pay to ship those POS glides back to you unless YOU paid for the shipping. You said you would send her a check, and you never did. How is it HER responsibility to pay for YOUR ineptitude?

If I screwed up I would refund the money or exchange the product for an acceptable one...and pay for them to ship back my mistake. That is what people expect from a legitimate business.

BTW Ken, why don't you accept MC or sell on Ebay anymore?

Take care,

Lisa

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Dennis Conner View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dennis Conner Quote  Post ReplyReply Direct Link To This Post Posted: 11/February/2005 at 1:04am

My guess would be too many disputed charges...I thik they cut you off after a while.

 

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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 11/February/2005 at 6:21pm

glides and kenny are big talk on this forum......

Kenny are you a crook????or are all these people lying???

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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 11/February/2005 at 8:48pm
Mr. Steamer:  I will let you know for sure shortly.Guitar
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PadMan View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PadMan Quote  Post ReplyReply Direct Link To This Post Posted: 14/February/2005 at 5:24pm
I too witnessed the crap Ken sold Neva and somehow CALLED them glides, I also saw him post he would take care of it, guess he needed rent money again, seems rent money is much more important than honesty and integrity.
Converting HWE customer to VLM customers for 30 Years!
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 14/February/2005 at 5:28pm
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/February/2005 at 5:30pm
No loyality among thieves.  I never thought I would use that word.Guitar
Just My opinion
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