Welcome to KleenKuip.com's Professional Carpet Cleaners Discussion Forum!

  
Carpet Cleaning Forum Homepage
Forum Home Forum Home > Carpet Cleaners Discussion > Urine Stains and General Spot Removal
  New Posts New Posts RSS Feed - I need help on this one
  FAQ FAQ  Forum Search   Events   Register Register  Login Login


Commercial Floor Cleaning Machines

I need help on this one
 Post Reply Post Reply
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
ChemicallyFried View Drop Down
Senior Member
Senior Member
Avatar

Joined: 20/September/2007
Location: United States
Status: Offline
Points: 137 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ChemicallyFried Quote  Post ReplyReply Direct Link To This Post Topic: I need help on this one
    Posted: 23/September/2007 at 12:13am
Doggy pissed 20ish  times on the side of a black painted work desk.  Doggy food was near to this disaster.  The customer didnt expect it would all come out but hoped for the best.  Black dyes combined with yellow piss and mold to boot with red mold set in.  We hit it with a prespray and extracted at 220 Degrees to see what would happen.  NOTHING!
We tryed four of our best spotters which usually will break down about anything.  NOTHING!
Just for the hell of it we tryed some of our nasty chemicals like Ink Remover, Gum Remover, Crayon and cosmetic remover with zero results, just short of burning holes in the carpet.   This was an experiment mind you. 
We tryed our toughest pet urine presprays with no luck.
We put on 20% hydrogen peroxcide with no results after two hours. 
What the hell is in that stain????????????The claw will not do anything for it.  I give the frick up......I am now a rookie..........again.........
And just for the hell of it again, "im willing to experiment"  we tryed red relief and an iron.  The stain has lightened about 10%....Im a failure. 
And by the way we still like Red Relief better than its older brother Red One.  Red Relief side by side seems to work better than its older brother Red One. 
I can remove more spots than you can.
Back to Top
Sponsored Links

Commercial Carpet Cleaning Machines

Commercial Floor Cleaning Machine


Back to Top
Hammy View Drop Down
Carpet Cleaning Guru
Carpet Cleaning Guru
Avatar

Joined: 27/September/2006
Location: Canada
Status: Offline
Points: 10330 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 23/September/2007 at 12:17am
You have gone above and beyond the call of duty on this one    
Could somebody just clean my carpets!
Back to Top
ChemicallyFried View Drop Down
Senior Member
Senior Member
Avatar

Joined: 20/September/2007
Location: United States
Status: Offline
Points: 137 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ChemicallyFried Quote  Post ReplyReply Direct Link To This Post Posted: 23/September/2007 at 12:32am
It was an experiment of all of my chemicals......my lungs are gone and the stain is still there.  hahahahahha
I can remove more spots than you can.
Back to Top
MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14544 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 23/September/2007 at 8:58am
piss and wood staining.... call a patch guy...LOL
wood rust is one of the hardest things to get out..mixed with dog piss   BOMB you just kicked it up a bit..

you failed dude!!!

But even though you didn't get that stain out you are a hero in your customers eyes....most would of taken one look and said "no!" that can't come out...and they wouldn't even try.

putting in the work makes life long custy...[:0]
www.mr-steamer.com
Back to Top
danmarck82 View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist


Joined: 08/February/2004
Status: Offline
Points: 618 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 23/September/2007 at 9:42am
Recognizing " carpet damage" and being able to explain it properly makes more profit. To me it shows the customer that you have no clue , IMO

Back to Top
MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14544 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 23/September/2007 at 10:45am
Originally posted by danmarck82 danmarck82 wrote:

Recognizing " carpet damage" and being able to explain it properly makes more profit. To me it shows the customer that you have no clue , IMO

The customer doesn't see it as damage...they see it as one big dirty stain. You can tell them what you think, but they still want you to try.

I've heard so many times"but he didn't even try"
    
www.mr-steamer.com
Back to Top
doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
Status: Offline
Points: 32701 		Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 23/September/2007 at 12:19pm
Originally posted by danmarck82 danmarck82 wrote:

Recognizing " carpet damage" and being able to explain it properly makes more profit. To me it shows the customer that you have no clue , IMO

I am still cleaning carpet today that another expert  said was garbage and permanently damaged.  I guess my problem is  is I don't do a good job of being the expert.
Just My opinion
Back to Top
danmarck82 View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist


Joined: 08/February/2004
Status: Offline
Points: 618 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 23/September/2007 at 7:39pm
Your point is well taken. I guess I have cleaned spots that customers have said " I know you won't get that out, the last cleaner said it was a set stain or wear. " ......and I got it out. then your the hero.

It happens, and I stand corrected. lots of times I try to pre-judge a spot and play down the chances of it coming out , to prepare the customer for the worst , Many time it comes out and they are elated.

I was mostly responding to trying things like gum remover on a red dye stain. Trying this type of experimenting I usually leave to the rentals were the customer is not present. If I need to test a new chemical.

although it does help to have the customer explain what the spot might be, in order to decide what route to go on removal.

Each to his or her own. We all have different styles of dealing with
things... all with a HAPPY customer as the end goal. ... it all works



Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.06
Copyright ©2001-2023 Web Wiz Ltd.

This page was generated in 0.391 seconds.