what to charge a nieghbor

Before begining any work I informed the customer that I was not a water restoration company and referred them to Service master and advised them to contact their insurance company. With this verbal disclaimer they asked me to just do what I could since this whole area was without power and roads were blocked. I was the only game in town becouse I in the same nieghborhood.

Funny thing is they were exceptionally nice people but even when I told them I was losing money they were fine with that. I was thinking about sending them a copy of any future posts on this subject. Maybe they really think $200.00 was a fair price. I did let them know that my materials alone were about $100.00, add in my cost of insurance , certification , use of vehicle and equipment and I lost money. Not to mention the oppourtunity cost of my time. Doesn't make me angry as much it hurts my feelings. I shared with them the fact that my 17 year old daughter had just drove into a tree in an attempt to commit suicide. She is unhurt but spent a couple of days in a psych ward.

I printed this post and showed it to the customer and asked them to pay what they feel is fair. They paid me $200.00.

I don't do flood restoration yet but I know for sure that they got one heck of a deal.