My truck mount please read
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Truck Mount Carpet Steam Cleaning Machines & Equipment
Forum Description: Discuss anything relating to truckmounts
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=4651
Printed Date: 02/May/2024 at 1:50am
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Topic: My truck mount please read
Posted By: ChuckR
Subject: My truck mount please read
Date Posted: 27/January/2008 at 11:16pm
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I have a masterblend el diablo tm. It has had lot of things go wrong since i got it. It was not aligned up right motor to blower it blew out the rubber coupler. It has been thru thermostats. I have been thru 5 power inverter's it keeps overheating now they want me to cut wires on the inside of the inverter to bypass the heat sensors but now they offer some kind of generator instead of the inverter but i was not offered that. I have had gas shooting out the top of he carb. The vac gauge keeps getting sprung but they are going to send me one when they get a new vendor. I had to replace the electronics on the heat system. Most of the connections were loose and leaking. The man i got it from has been great, Don at the cleaners solution. My machine has 240hrs right now all this started from day one. At about 170hrs my roots blower started leaking at the blower shaft seal and face plate. I noticed the bolts were backed out on the face plate i was able to tighten them up by my fingers. When i called about it i was told that there was a problem with the manufacturer not getting all the bolts tight. My guy Don said he has another one doing the same as mine he changed seals twice on one machine and it is still leaking. So i call masterblend they told me i had to go to roots 3 hours away and i had to take it out of machine. I called roots in Houston Texas and asked about it ad the man i spoke to told me that if it was leaking already that it was ran improper so it probably would not be covered. When i bought this machine i bought a masterblend not a roots i feel masterblend should cover this with a new blower sent to me or the place i bought it from. I wish i would have got a machine from a company that stands behind there products i will not be getting another el diablo. I just wanted to share this with everyone in case you were thinking about getting one. Thank you
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Replies:
Posted By: ChuckR
Date Posted: 28/January/2008 at 2:01pm
| Just got a phone call from my supplier, Masterblend is shipping out a new blower today. That is all i wanted to begin with. As far as the machine it is hard to beat i have lots of vac and heat and plenty of psi to boot. They have been real supportive on all the small things and fixed everything no questions asked. I even use alot of their chems. |
Posted By: cmaster
Date Posted: 28/January/2008 at 2:38pm
They must have seen your posts on all the boards ------------- 
The STD Meter |
Posted By: doug
Date Posted: 28/January/2008 at 8:56pm
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nothing like good ole negative advertising.
I had a blower go on one of my Bruin IIs after the warranty ran out. They replaced it no questions and best of all no charge. ------------- Just My opinion |
Posted By: cmaster
Date Posted: 29/January/2008 at 12:42am
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There will be people thinking twice about buying an El Diablo now. This is the first negative thing I've heard about them -------------
The STD Meter |
Posted By: John L
Date Posted: 29/January/2008 at 5:31pm
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I almost bought one.. You should of demanded a full replacement with all them problems obviously some lousy mechanics around..
No quality control..
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No High quality control..Posted By: treysiebert3
Date Posted: 25/February/2010 at 4:52pm
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I just bought an El Diablo here in san antonio nothing but problems from day 1. Support to fix the machine is awful. ------------- trey |
Posted By: John L
Date Posted: 11/June/2010 at 8:09am
Thats just tits..
 Hows it been running lately??????????? |
ChuckR wrote:Posted By: doug
Date Posted: 12/June/2010 at 4:58pm
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It's not no blower?? ------------- Just My opinion |
Posted By: 4carpetclean
Date Posted: 13/June/2010 at 10:31am
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Sorry for your woes, hope they resolved everything at Masterblend. I have had an El Diablo for 2 years with relatively few problems. I like it for the most part (too loud though)
http://www.4carpetclean.com - http://www.4carpetclean.com
http://www.venturarugspa.com/ - http://www.venturarugspa.com ------------- 4carpetclean |
Posted By: Soil Lint Green
Date Posted: 13/June/2010 at 12:52pm
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Dan, those are great looking websites. How's the weather in Ventura? I loved going there from Moorpark every day.
------------- It's ORY GUN, not OR A GONE. Learn to talk. |
Posted By: Captain MooCo.
Date Posted: 13/June/2010 at 10:36pm
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4carpetclean I really like your video on your site. I under stand this video was made to briefly reflect your cleaning methods and is not a direct representation of your methods. I would however like to offer some constructive criticism. In the video you say that the number one reason for returning spots is inadequate cleaning. I do believe that is mostly true, but the number one reason for spots returning is inadequate drying. I also noticed that your technician is not making dry strokes after each wet stroke. This can lead to longer dry times and soil wicking back up to the surface. Again, I do like your video and web page, and I'm only trying to help improve your presentation.
-------------  Carpet Cleaning Prodigy
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Posted By: EricaBens
Date Posted: 19/July/2010 at 10:42am
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We also had a masterblend el diablo tm, bought it for our Seattle house cleaning and soon we had problems with that. |
Posted By: Reli247
Date Posted: 24/April/2013 at 12:40pm
| Hey Chuck, did you ever fix the oil leak at the blower on the el diablo? And when you got a new thermostat did the company send it for free or did you have to pay for it? Let me know because all the problems you are having, I am having. Thank you |