Urine Stains and General Spot Removal

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shag issues

Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Urine Stains and General Spot Removal
Forum Description: Having trouble getting that spot out? Problems with urine?
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=5906
Printed Date: 23/April/2024 at 5:48am
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Topic: shag issues

Posted By: midlo777
Subject: shag issues
Date Posted: 11/May/2009 at 5:37pm

I cleaned a carpet today that had a wine/vomit stain after someone got sick over the weekend. The carpet was a fairly new shag with no other issues other than the stain. I rinsed and extracted first to get out the solids and surface stain. Then I poured my pre-spray directly on the stain and extracted with a water claw to get out anything in the sub-floor and pad. Most of the stain came out after rinsing again with my stair tool. What did not come out I steamed out and was successful getting out all the stain. What I noticed was the area I worked on looked different than the remaining carpet. Looking up close I noticed the fibers apeared frayed and not looped together as the remaining shag does. The question is can stains be treated on carpet like this without fraying the carpet? Will it come back together somewhat as it dries or is walked on? Are other cleaning meathods recomended? Is this just the nature of this carpet and nothing else can be done?

Replies:

Posted By: doug
Date Posted: 11/May/2009 at 8:28pm

You were way to aggressive and caused pile distoration. From your discription of the end result I would say you were anything but successful. the stain belongs to the customer the hole belongs to you?

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Just My opinion

Posted By: sgordon
Date Posted: 07/June/2010 at 1:34pm

I agree with Doug. It sounds like you agitated the carpet too much. Did you scrub it with a brush?

One thing I'm very careful of is to not make my customers problems into my problems.

I think the key here is to give the customer reasonable expectations before ever starting on the job in writing.

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Carpet Repair From Coast to Coast.
If you need a carpet repair expert or you are a carpet repair expert, call me!

http://www.creativecarpetrepair.com - http://www.creativecarpetrepair.com

Posted By: xtreme7424
Date Posted: 11/September/2012 at 1:56pm

Sounds like you need a carpet repair!

http://x-treme-carpet-cleaning.com - x-treme-carpet-cleaning.com

Posted By: Lavon
Date Posted: 05/June/2017 at 5:17pm

Yes you need to have that area patched. Take a piece from the closest and use that piece to patch hole. I would hire someone with carpet repair experience