RANT...wait charges
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=3005
Printed Date: 24/August/2025 at 10:55am
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Topic: RANT...wait charges
Posted By: MR. STEAMER
Subject: RANT...wait charges
Date Posted: 14/October/2006 at 7:34pm
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Just got in from cleaning a job(7:30)...got there at 4pm..... Empty RENTED house.... guess what??? need a vac real real bad..
bad stains everywhere...
They want it vac'd but they don't want to pay extra...ok it I thought it's a $200 job... I could give a quick vac...
HERE IS WERE I LOOSE IT......I'm almost finished ...it's 6 pm...and the customer has taken off no where in sight...FFFFFFFFFFF you see kay!!!!!
He didn't even tell me he was leaving...just up and left while I was on the last room..
call him at 6:15 when I was finished...he said he's be back in 5mins
he didn't get back until 7PM
 I know some people charge for waiting...do any of you????and if you do how does the customer handle it!!!
I wanted too sooooooooooo bad ------------- www.mr-steamer.com |
Replies:
Posted By: doug
Date Posted: 14/October/2006 at 8:42pm
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Either wait and get paid or leave the bill and wait? I usually call people just before I am done cleaning. It looks he stuck it to you on this one? ------------- Just My opinion |
Posted By: Ninja-wand
Date Posted: 14/October/2006 at 8:47pm
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What a a-hole. Like doug...I usually call them up 30mins. before Im done (sometimes they still take their sweet ass time gettin back!!). Luckily that doesnt happen too often to me.
------------- I'll make you TAP OUT!!! |
Posted By: Hammy
Date Posted: 16/October/2006 at 7:52pm
Play his game! Charge $ premium up front for non- owner occupied residential cleaning.(Activation Fee). Make it clear ; for the next booking there will be a premium. It will justify for your time when having to wait! You charge just to show up! Just like Bell ! ------------- Could somebody just clean my carpets! |
Posted By: Scott Rogers
Date Posted: 16/October/2006 at 9:49pm
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Always get paid upon arival at vacants, then if they decide to go to the hardware store or what every you wont have to wait. If they are not planning on stiffing you, they wont mind.
No checks on vacants either, especially move outs, unless it is a customer we have a good pre existing relationship with.
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Posted By: Mr. Slide
Date Posted: 16/October/2006 at 11:54pm
sh*t Happens !
I always tell them, when there going
to leave 4 a few minutes, that I'll be
done about 1/2 hour sooner then I will be!
It's been working so far!
Hang in there!
 AL------------- http://qcsliders.com - http://qcsliders.com !!!Check this out!!! Put a Slide Not a Glide on your Wand, and do a better job! |
Posted By: Superglide Ken
Date Posted: 19/October/2006 at 5:31pm
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Unless you know that customer, get paid first, Before you allow them to leave. If they don't like those terms, tell them to get someone else. If you don't do that, don't complain when you have to wait, cause when they have the money, you will wait, or not get paid. Some do this on purpose, hoping you have somewhere else to be.That way, you never get paid. ------------- Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs. |