Carpet and Floor Cleaning Industry Chat Forum : Have you ever noticed

Have you ever noticed : Have ever noticed... those cheap...

Wed, 06 Jul 2005 17:39:55 +0000

Author: MR. STEAMER
Subject: 1651
Posted: 06/July/2005 at 5:39pm

Have ever noticed... those cheap bastard the refuse to send out their wool and oriental rugs...

they rather a guy come in and clean them on the hard wood.......

customer was pretty upset with me today because I refused to clean her rug on the hardwood...

they company before did it the last four times she said

I asked her to call them

she said they went out of business...LOL

NO WONDER

Have you ever noticed : Mr. Steamer you need an answering...

Mon, 27 Jun 2005 22:42:41 +0000

Author: doug
Subject: 1651
Posted: 27/June/2005 at 10:42pm

Mr. Steamer you need an answering service for the weekends?

Have you ever noticed : I thought about doing that...but...

Mon, 27 Jun 2005 17:16:08 +0000

Author: MR. STEAMER
Subject: 1651
Posted: 27/June/2005 at 5:16pm

I thought about doing that...but it makes me look hungry don't you think??

Have you ever noticed : Steamer; I can feel your pain....

Mon, 27 Jun 2005 09:50:34 +0000

Author: Ed Valentine
Subject: 1651
Posted: 27/June/2005 at 9:50am

Steamer;

I can feel your pain. That certainly is frustrating at best when someone hangs up.

I would also suggest getting the customers phone number and calling them back. People naturally hate to "wait", even for a few seconds waiting in line at McDonalds.

Go get 'em!!!!

The very best and good fortune to your business;

Ed Valentine

Have you ever noticed : I guess so.... But I hate to...

Mon, 27 Jun 2005 07:23:14 +0000

Author: MR. STEAMER
Subject: 1651
Posted: 27/June/2005 at 7:23am

I guess so....

But I hate to hear it ring knowing that it could be a possible job.

so I answer....

Then it's just a damn question

Have you ever noticed : what's the big deal about...

Mon, 27 Jun 2005 00:54:56 +0000

Author: Steaminpile
Subject: 1651
Posted: 27/June/2005 at 12:54am

what's the big deal about answering the phone and making appointments??

don't have to go to work on Sunday if you don't want to

Have you ever noticed : MR. STEAMER wrote:Nope that's...

Sun, 26 Jun 2005 18:09:23 +0000

Author: Michael
Subject: 1651
Posted: 26/June/2005 at 6:09pm

MR. STEAMER wrote:

Nope that's all I'll ever use..... dirt spot come out with soap and water

STAINS DON'T COME OUT!

I uses to be like Steamin... with a truck full of every spot cleaner and spotter you could imagine...

BIG WASTE OF TIME! most times they don't work... or they do more damage than good...

haitian, pog ,soap , water... maybe some coffee/tea remover or brown out

anymore you're asking for trouble...

I'm with you on that one. The specialized gum removers kill me. OMS andelbow grease: goodbye gum, candy, grease spots, etc. The reason I'vebeen looking so hard for a good green cleaner (I know you don'tagree--that's cool) is that I want ONE clearly defined method for doingmy job. There are exceptoins (e.g., brown out), but I like to keep itsimple.

And phones, yeah . . . it's as if people expect a phone bank or something. Maybe better hold music?

Have you ever noticed : Mr. Steamer: You need an after...

Sun, 26 Jun 2005 17:54:11 +0000

Author: doug
Subject: 1651
Posted: 26/June/2005 at 5:54pm

Mr. Steamer: You need an after hours answering service. I get a few calles on weekends and late at night and very earily in the morning. What I found is sunday calls people were usually drunk and called first thing monday to cancel?? Call them back and nobody remembers calling.

Have you ever noticed : BOTH..... LOL ! ! ! !

Sun, 26 Jun 2005 17:30:21 +0000

Author: John L
Subject: 1651
Posted: 26/June/2005 at 5:30pm

BOTH..... LOL ! ! ! !

Have you ever noticed : I can't figure out what John...

Sun, 26 Jun 2005 17:28:59 +0000

Author: MR. STEAMER
Subject: 1651
Posted: 26/June/2005 at 5:28pm

I can't figure out what John is...

a cleaner or a photographer