Carpet and Floor Cleaning Industry Chat Forum : soap soap soap https://www.kleenkuip.com/forum/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 05 Apr 2026 06:33:36 +0000 Thu, 28 Sep 2006 22:23:37 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.06 360 https://www.kleenkuip.com/forum/RSS_post_feed.asp?TID=2938 <![CDATA[Carpet and Floor Cleaning Industry Chat Forum]]> https://www.kleenkuip.com/forum/forum_images/web_wiz_forums.png https://www.kleenkuip.com/forum/ <![CDATA[soap soap soap : Listen nothing is for free. Have...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68339&title=soap-soap-soap#68339 Author: jtuseo
Subject: 2938
Posted: 28/September/2006 at 10:23pm

Listen nothing is for free. Have confidence. You own a service they must pay you for it. You are providing them with GOOD Work! They want to pay you. I would rinse it for her at half the price you first charges her, but let her know that this is what you charge for a rinse. She is calling you back be cause "SHE" put all of the foamy soap in the rugs not you. When I do Flood restoration We charge for every little thing. you want the stuff moved $50 per room you want block under the furniture $35 per room. Dump charfe $275. Nothing is for free it makes you look like a fly by night. It will also make you look as if you did something wrong.]]> Thu, 28 Sep 2006 22:23:37 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68339&title=soap-soap-soap#68339 <![CDATA[soap soap soap : Clovis: It&#039;s guys like you...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68326&title=soap-soap-soap#68326 Author: Hammy
Subject: 2938
Posted: 28/September/2006 at 9:55pm

Clovis: It's guys like you that give the rest a bad name.]]> Thu, 28 Sep 2006 21:55:33 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68326&title=soap-soap-soap#68326 <![CDATA[soap soap soap : nothing for free ]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68320&title=soap-soap-soap#68320 Author: dennis_is_ok
Subject: 2938
Posted: 28/September/2006 at 9:42pm

nothing for free]]> Thu, 28 Sep 2006 21:42:47 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68320&title=soap-soap-soap#68320 <![CDATA[soap soap soap : I would tack on some extras to...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68274&title=soap-soap-soap#68274 Author: clovis
Subject: 2938
Posted: 28/September/2006 at 9:04am

I would tack on some extras to mom and sister. Just add some scotch guard or something. ]]> Thu, 28 Sep 2006 09:04:05 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68274&title=soap-soap-soap#68274 <![CDATA[soap soap soap : I 2ndNinja Wands reply JMO...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68267&title=soap-soap-soap#68267 Author: Mr. Slide
Subject: 2938
Posted: 28/September/2006 at 1:29am

  I 2nd Ninja Wands reply
 
 
                    JMO     Smokey AL]]> Thu, 28 Sep 2006 01:29:28 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68267&title=soap-soap-soap#68267 <![CDATA[soap soap soap : Hey Steamer, I would just go back...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68265&title=soap-soap-soap#68265 Author: Ninja-wand
Subject: 2938
Posted: 28/September/2006 at 1:24am

Hey Steamer, I would just go back and reclean it for her for free (even though it sux lol) just to keep her happy...You got 2 jobs out of it anywaysUpper.

Also, I think by metering in the defoamer...It leaves a dirt attracting residue behind. Maybe you shouldve Sprinkle on the Powdered Defoamer and rinsed with a acid rinse to take care of the sticky residue.
]]> Thu, 28 Sep 2006 01:24:12 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68265&title=soap-soap-soap#68265 <![CDATA[soap soap soap : Had the same situation on Monday,...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68259&title=soap-soap-soap#68259 Author: danmarck82
Subject: 2938
Posted: 27/September/2006 at 11:39pm

Had the same situation on Monday, As soon as I encountered the soap I made sure that they know that THEY have a possible issue. and that it may not be correctible in one cleaning. I said" Normally any call backs concerning our workmanship we cover , but if the overabundance of soap caused by the bissel causes problems we would have to charge for any re cleaning we may have to do. ( called her back yesterday and she said it looked perfect, she is selling the house and she is a happy camper. ) Make sure she didn't clean Mom's and Sis's carpets with the Bissel also.!!!]]> Wed, 27 Sep 2006 23:39:07 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68259&title=soap-soap-soap#68259 <![CDATA[soap soap soap : Did a house last week...where...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68251&title=soap-soap-soap#68251 Author: MR. STEAMER
Subject: 2938
Posted: 27/September/2006 at 7:15pm

Did a house last week...where everything look good...a few spot  here and there but mostly clean looking...no problem
 
pre-spray....do a little scrub on the real soiled areas....
 
start to clean.......Gillet foamy!!!!!! AGGGGGRRRRHHHHHHH F F F
 
I call the customer right away....thats when she tells me she did a pre clean with her bisel AAAAGGGGGGRRRRHHHHHHHH!!!!!
 
ok run down to the truck.... meter in defoamer.......never did that before in my life...but how else would I get through this carpet..
 
ok finsh the job it looks great...but yanno whats going to happen when it dries...
 
SOAP RESIDUE!!!!!!!!!! AAAAARRRGGGGGGGHHHHHHHH
 
so she calls back to say some spot re-appeared...but she understands that I told her about the problem...ok
 
while on the phone she books her mother in for a call and her sister for next week...
 
now would you charge her to go back and re-rinse?????
 
I told her there would be a charge for comming back before...but I didn't say anything over the phone...
 
what would you do?Angry
]]> Wed, 27 Sep 2006 19:15:07 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=2938&PID=68251&title=soap-soap-soap#68251