https://www.kleenkuip.com/forum/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 10 Jun 2026 17:21:12 +0000 Mon, 26 May 2008 23:28:09 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.06 360 https://www.kleenkuip.com/forum/RSS_post_feed.asp?TID=4864 https://www.kleenkuip.com/forum/forum_images/web_wiz_forums.png https://www.kleenkuip.com/forum/ https://www.kleenkuip.com/forum/forum_posts.asp?TID=4864&PID=143960&title=surcharge-for-second-floor#143960 Author: MBCC
Subject: 4864
Posted: 26/May/2008 at 11:28pm

I don't charge extra for a second story but I understand why you would. One way to get around it is don't tell the customer.   As part of your estimate put it under "misc operating costs". If they question it then you can explain the time-is-money ritual. ]]> Mon, 26 May 2008 23:28:09 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=4864&PID=143960&title=surcharge-for-second-floor#143960 https://www.kleenkuip.com/forum/forum_posts.asp?TID=4864&PID=140975&title=surcharge-for-second-floor#140975 Author: cmaster
Subject: 4864
Posted: 07/March/2008 at 3:47pm

If you've only had one complaint about it, keep doing what you're doing]]> Fri, 07 Mar 2008 15:47:23 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=4864&PID=140975&title=surcharge-for-second-floor#140975 https://www.kleenkuip.com/forum/forum_posts.asp?TID=4864&PID=140969&title=surcharge-for-second-floor#140969 Author: Soil Lint Green
Subject: 4864
Posted: 07/March/2008 at 2:45pm

Guys, I make it a policy to assess a $40 surcharge in any quote if I need to do rooms up stairs.  I told a guy about that.  He scheduled the job.  I get out to the job just to end up with him attempting to debate the merit of the charge (machine is heavy, need to setup all over again, potential for damage to house and tech).  He was attempting to say that if he had only one room or 5 rooms upstairs to clean it was a ripoff.  His line of thinking was it should be based on a percentage of the job.  Basically, he had me out just to bitch about policy and turn me away.

Question is am I alone on this surcharge thing or do you try something else about up stairs rooms like higher per sqft charge?  He is the first person to complain in 3 years up here in Oregon and I never had a complaint in SoCal about it.

By the way, I would have turned down the job anyway to avoid being stiffed by this guy.  He is in a neighborhood with nearly all homes sold under 100% financing and according to the homeowners association very few homes in that development are single family (most have 2 or 3 separate families residing in them and on the deed). 

Not to say he has money problems, but why take chances with a guy who is already trying to build a case for why he didn't pay.
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