Carpet and Floor Cleaning Industry Chat Forum : The Customers the Boss https://www.kleenkuip.com/forum/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 15 Jun 2026 07:04:41 +0000 Wed, 27 Oct 2004 18:38:29 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.06 360 https://www.kleenkuip.com/forum/RSS_post_feed.asp?TID=693 <![CDATA[Carpet and Floor Cleaning Industry Chat Forum]]> https://www.kleenkuip.com/forum/forum_images/web_wiz_forums.png https://www.kleenkuip.com/forum/ <![CDATA[The Customers the Boss : Very true Mr Steamer, Very true!!!...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8646&title=the-customers-the-boss#8646 Author: OCC Boss
Subject: 693
Posted: 27/October/2004 at 6:38pm

Very true Mr Steamer, Very true!!!]]> Wed, 27 Oct 2004 18:38:29 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8646&title=the-customers-the-boss#8646 <![CDATA[The Customers the Boss : Maybe he does a good job Ted......]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8640&title=the-customers-the-boss#8640 Author: MR. STEAMER
Subject: 693
Posted: 27/October/2004 at 6:19pm

Maybe he does a good job Ted... who knows, you have to start somewhere... This is a big city more than enough to go around... so the customer might get a crappy job... but they'll keep trying different cleaners until they get the right one or hardwood floors...lol

]]> Wed, 27 Oct 2004 18:19:25 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8640&title=the-customers-the-boss#8640 <![CDATA[The Customers the Boss : doug, THe cheaper equipment gets...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8639&title=the-customers-the-boss#8639 Author: carpetologist
Subject: 693
Posted: 27/October/2004 at 4:26pm

doug,

THe cheaper equipment gets and the less expensive the products become the more it will attract the low life to this industry. Low life brings low quality and low price. Someone on welfare can afford to get into our business.  So what's that say for our industry? All this may be good for my sales organization but very bad for the industry as a whole.

Sold an old used clunker to a guy 3 weeks ago for $500. He called me last Saturday and said he is cleaning million dollar homes and feels he needs something that could kick-ass and is willing to upgrade for approx. $200 more if I could get him one. So this is what the professional is up against.

]]> Wed, 27 Oct 2004 16:26:13 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8639&title=the-customers-the-boss#8639 <![CDATA[The Customers the Boss : The worst thing doug is when you...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8545&title=the-customers-the-boss#8545 Author: MR. STEAMER
Subject: 693
Posted: 25/October/2004 at 7:13am

The worst thing doug is when you get there they cancell all the rooms except one... Then they argue about the min. call price... Then you find out that the room is full of furniture..... But there comes the Kicker...Her husband has stayed home to help you move each and every piece...while the truck is outside drinking up the little profit...

and if you say noway... they demand you to clean it... The customer is the boss

 

]]> Mon, 25 Oct 2004 07:13:24 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8545&title=the-customers-the-boss#8545 <![CDATA[The Customers the Boss : mr. Steamer: We don&#039;t do...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8540&title=the-customers-the-boss#8540 Author: doug
Subject: 693
Posted: 24/October/2004 at 10:11pm

mr. Steamer:  We don't do the numbers you do but we certainly drive enough.  I am hoping that some of my competitors who drive that 1 1/2 hours to out little town will soon go broke buying gas.  The same is for larger restoration companies, claims are dowm they have to keep everybody working  but in most cases it is driving just to pay the bills. They drive here regardless of the size of the claim. WE have cut our service area down unless the job is worth the drive.  People have got wise they know no one wii drive to their remote area for nothing so they book several areas, then when you get there they only want one room done.  They educate themselves quickly on how to beat the system.  In some cases we leave and don't even unroll the hose.  At that point I am only out gas and labour, no sence cleaning for nothing too.Guitar]]> Sun, 24 Oct 2004 22:11:57 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8540&title=the-customers-the-boss#8540 <![CDATA[The Customers the Boss : Doug these higher gas prices are...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8534&title=the-customers-the-boss#8534 Author: MR. STEAMER
Subject: 693
Posted: 24/October/2004 at 9:54pm

Doug these higher gas prices are going to change everything... I'm feeling it too... subbing is most likely going to end for me this yeas.. I'm spending easily 120 bucks on 2 days gas 10-14 jobs... Thats almost 400 bucks a week and if I get a wash  wooooooooooooow

but yet the prices are still going down we are paying about 30 cents more for gas than we did last year

]]> Sun, 24 Oct 2004 21:54:30 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8534&title=the-customers-the-boss#8534 <![CDATA[The Customers the Boss : Mr. Steamer: You have such a way...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8518&title=the-customers-the-boss#8518 Author: doug
Subject: 693
Posted: 24/October/2004 at 8:58pm

Mr. Steamer:  You have such a way with words.  I think some people have that already planted in their minds when they call for an estimate.Guitar]]> Sun, 24 Oct 2004 20:58:24 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8518&title=the-customers-the-boss#8518 <![CDATA[The Customers the Boss : Doug it&#039;s one big circle..... The...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8510&title=the-customers-the-boss#8510 Author: MR. STEAMER
Subject: 693
Posted: 24/October/2004 at 8:47pm

Doug it's one big circle.....

The little guy undercuts the Big guy...the big guy then lowers his price too...then the little guy undercuts him again...then the big guy lowers it so low the the little guy has to clean for free...

The way I see it... soon we'll be paying customers to let us clean their dirty carpets

]]> Sun, 24 Oct 2004 20:47:12 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8510&title=the-customers-the-boss#8510 <![CDATA[The Customers the Boss : Mr. Steamer: Some have lowered...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8494&title=the-customers-the-boss#8494 Author: doug
Subject: 693
Posted: 24/October/2004 at 12:29pm

Mr. Steamer:  Some have lowered the standard so much along with the price they have no time to stop and smell the roses. I wonder just who's fault that would be.  The industry is not in an upward spirial. Is it external pressure causing this problem or is it a problem from within the industry?  If you find out I would like to know.Guitar

 

]]> Sun, 24 Oct 2004 12:29:23 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8494&title=the-customers-the-boss#8494 <![CDATA[The Customers the Boss : I hate to say it but a lot of...]]> https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8482&title=the-customers-the-boss#8482 Author: MR. STEAMER
Subject: 693
Posted: 24/October/2004 at 10:47am

I hate to say it but a lot of cleaners are just in it for the money.... They don't care about how good the jobs comes out.  The line they use is"wait until it dries"

No matter the method you have people that are doing the splish splash grab cash and dash...

]]> Sun, 24 Oct 2004 10:47:41 +0000 https://www.kleenkuip.com/forum/forum_posts.asp?TID=693&PID=8482&title=the-customers-the-boss#8482