Carpet and Floor Cleaning Industry Chat Forum : Scotchgard and Teflon Fabric Protection

Scotchgard and Teflon Fabric Protection : easy to upsell????

Fri, 08 Dec 2023 11:25:08 +0000

Author: TipTopCleaning
Subject: easy to upsell????
Posted: 08/December/2023 at 11:25am

Searsguy wrote:

got a question for you guys and gals. when branching out on your own is it harder to upsell on the scotchgard than say working for a name like sears? is it the name people trust or what? i am kinda thinking that it will be harder to upsell just because i wont use the sears name anyore. am i right? it is really an awesome feeling when a custy ASKS for the gard without you even trying. of course working for sears that is our main money maker is upselling. kinda sucks when you do a trashed out place and no upsell. sweat your 's off for crap dollar. so what do you think will it be harder to upsell? any famous selling lines you care to share?

It's true that a well-established brand like Sears can carry a level of trust and recognition that may make up-selling easier. However, the success of up-selling often boils down to your personal approach and the value you communicate. Without the Sears name, you have the opportunity to build a brand around yourself. Reliable, dedicated, and with a personal touch.

Highlight the benefits of Scotchgard fabric protector in a way that resonates with your customers. Perhaps emphasize its ability to prolong the life of their carpets, making future cleaning sessions easier and more effective. Share success stories or positive experiences from other clients who opted for the extra protection. It's all about creating a narrative that makes Scotchgard not just a service but a smart investment.

As for selling lines, consider something like, "Give your carpets the VIP treatment they deserve with our Scotchgard protection. It's not just cleanliness, it's a shield against future spills and stains, ensuring your investment stays as fresh as the day it was cleaned."

Building trust and providing value can make customers willingly ask for the "gard" without you even breaking a sweat!

Scotchgard and Teflon Fabric Protection : North America�s Love Affair...

Mon, 13 Nov 2023 12:34:22 +0000

Author: Billy Barty
Subject: North America�s Love Affair...
Posted: 13/November/2023 at 12:34pm

It's funny how some customers might not realize they want carpet and upholstery protection until you bring it up.

Salesmanship 101, right? The art of not waiting for customers to ask but proactively suggesting what could make their carpet and furniture last longer. Customers don't jump on the Teflon and Scotchgard train because, well, no one's popped the question.

How do you suggest Teflon and Scotchgard to your customers? And why wouldn't you? It's a happy customer and more $$ in your pocket.

Scotchgard and Teflon Fabric Protection : Fabric Protectors

Thu, 19 Oct 2023 11:56:40 +0000

Author: KingCarpetClean
Subject: Fabric Protectors
Posted: 19/October/2023 at 11:56am

Americancarpet wrote:

I charge 100% of the cleaning charge. I've also found it very helpful to give them something to read after you leave. By that I mean.....I've printed out a small info sheet pertaining to whatever service they asked for. On it, I list the product that was used and what certain things they can expect from the product. Something general to answer most questions they might have. Works great andn shows that you care enough to make sure they understand the product.

We have an info sheet about Scotchgardthat we print out and give to our customers....

Applying Scotchgard offers severalimportant benefits for the protection and longevity of your furniture, carpets,and upholstery:

Stain Resistance: Scotchgard creates a protective barrier that repels liquids, preventing them from immediately soaking into fabrics. This makes it easier to blot and remove spills before they become permanent stains.

Ease of Cleaning: Treated surfaces are more resistant to dirt and stains, making them easier to clean. Scotchgard can help in maintaining the appearance of your furniture and carpets by reducing the need for frequent and intensive cleaning.

Longevity of Fabrics: Scotchgard helps extend the life of fabrics by reducing the impact of wear and tear. It protects against spills, stains, and soil, preventing them from causing irreversible damage.

Preservation of Appearance: Professionally applied Scotchgard helps fabrics maintain their original look and feel. It reduces the risk of fading, discoloration, and deterioration caused by exposure to sunlight, dirt, and spills.

Enhanced Durability: The protective layer formed by Scotchgard improves the overall durability of fabrics. This is especially beneficial for high-traffic areas or furniture that is frequently used.

UV Protection: Scotchgard provides some level of UV protection, helping to shield fabrics from the damaging effects of sunlight. This is particularly important for items near windows or exposed to natural light.

Reduced Allergen Retention: Treated fabrics are less likely to trap and retain allergens such as dust and pet dander. This can contribute to a healthier indoor environment, especially for individuals with allergies or respiratory issues.

Maintained Breathability: Scotchgard does not significantly alter the breathability of fabrics. This means that while providing protection, it allows fabrics to retain their natural characteristics, such as moisture-wicking properties.

Cost Savings: Investing in professional Scotchgard application can lead to cost savings in the long run. The protection it provides can reduce the frequency of deep cleaning and the need for early replacement of furniture or carpets.

Overall, professionally applying Scotchgardis a proactive measure that safeguards your investments in home furnishings,ensuring they look better for longer and are more resistant to the dailychallenges of spills, stains, and wear.

Best Regards,

KingCarpetClean

Scotchgard and Teflon Fabric Protection : 3M scotch gard

Wed, 18 Oct 2023 13:10:46 +0000

Author: TipTopCleaning
Subject: 3M scotch gard
Posted: 18/October/2023 at 1:10pm

3M Scotchgard is a popular choice for carpet and upholstery protection. They offer different formulations suited for various needs. Here are a couple of Scotchgard products often recommended....

Scotchgard Fabric & Upholstery Protector: This is a general-purpose protector suitable for a wide range of fabrics, including carpets and upholstery. It helps repel liquids and block stains without changing the look or feel of the fabric.
Scotchgard Carpet and Rug Protector: Specifically designed for carpets and rugs, this product is formulated to repel spills, making it easier to clean up accidents before they turn into stains.

Remember to always check the manufacturer's guidelines and test any protector on a small, inconspicuous area before applying it to the entire carpet or upholstery. Additionally, since product formulations and availability can change, it's a good idea to check for the latest recommendations and reviews online.

Scotchgard and Teflon Fabric Protection : easy to upsell????

Fri, 24 May 2019 06:30:00 +0000

Author: KimberlyHull
Subject: easy to upsell????
Posted: 24/May/2019 at 6:30am

Great.

Scotchgard and Teflon Fabric Protection : easy to upsell????

Mon, 13 Feb 2017 00:51:24 +0000

Author: Brandon
Subject: easy to upsell????
Posted: 13/February/2017 at 12:51am

In my opinion, both are the same.

Scotchgard and Teflon Fabric Protection : Need help with scotch guarding

Sun, 11 Mar 2012 12:33:03 +0000

Author: carpetcare518
Subject: Need help with scotch guarding
Posted: 11/March/2012 at 12:33pm

I use majestic extractor cleaner and the rinse/neutralizer
And it says that it has Dupont 2000 in the solution should I still spray protector on the carpet.

Scotchgard and Teflon Fabric Protection : How can I sell more protection?

Sun, 19 Feb 2012 19:24:44 +0000

Author: duckcountry
Subject: How can I sell more protection?
Posted: 19/February/2012 at 7:24pm

bottom lining it === sell an idea like insurance companies do. Sell protection from an expensive potential loss happening sooner (when you have no resources to address it) than much later (when life is wonderful again).

Scotchgard and Teflon Fabric Protection : How can I sell more protection?

Wed, 15 Feb 2012 20:57:33 +0000

Author: Soil Lint Green
Subject: How can I sell more protection?
Posted: 15/February/2012 at 8:57pm

Repeat business and ease of sale comes from a position of talking about the investment the homeowner made on this carpet and your Spot & Spin 1 year warranty that comes with every area treated. Have an official warranty document to present them. Generally blue or green fancy borders and black text complete with an area for name and date and reference to areas completed on invoice number. Since the warranty expires in one year, friendly reminder by email at 10 months, 1 year and 18 months will prompt repeat customers to call you.

If you are worried about the warranty wording, consult your business attorney.

Scotchgard and Teflon Fabric Protection : How can I sell more protection?

Mon, 26 Dec 2011 17:59:04 +0000

Author: moreforles
Subject: How can I sell more protection?
Posted: 26/December/2011 at 5:59pm

duckcountry wrote:

I price my jobs with protection included. That way a competitive bid would need to include the fiberguard or we are comparing apples to oranges - I have my level of service up here and their skeleton cleaning service is down here

A Yugo is a car and so is a Rolls. But equal they are not.

I like that "the car comparison" but think I would have to offer a with and without price, just to keep some low baller's from getting too much work. that being said, it's apparent that you aren't targeting cheap price chasing customers, and there's nothing wrong with that, in fact, it's probably the best way to go.

I've never really targeted the bottom of the barrel, can reach them easily..... have always told myself and some customers that my price is in the middle, always cheaper cleaners out there as well as companies that charge a lot more for the same/similar service. But being older and tired of working so much, my prices will be climbing substantially when I relocate and rename the company in the next 3 - 4 months.

when I was selling scotch guard, I billed it at on quarter the cleaning price and did offer the deodorizers free with scotch guard purchase, and as long as they didn't have an actual odor - pet/water damage issues, the rinse agent as well as the pre-treater I used had enough smell that I never had a complaint about the deodorizer, even when I didn't fiscally apply one. that's one of the reasons why I pay the overpriced cost for Hydra Dry, at over $40 for 6 lbs now, the smell makes using deodorizers as just a fresh smell unnecessary.