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Noob question...Twice disappointed

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AZCleaner View Drop Down
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    Posted: 22/August/2009 at 12:24am

Okay y'all.  I'm not a carpet cleaner by any means nor do I have a business doing it.  I would like to have one, but I can't come up with the money to purchase equipment and start one, nor can I find the financial support to do so  :)  Personally, I think I would be one of the best because I research before I act, and I am also a perfectionist.  Some people call it anal retentive  Big smile

Anyway, my question.  When cleaning, do you rinse the carpet with hot water alone, or is it supposed to be mixed with a diluted solution from the TM?  Also, what temp of water is "too hot".  I've seen some machines get up to 250 degrees and acting as "hot water extraction."  But the cleaners I've seen around here, have nooooo steam out the wand, just water.

The reason I ask is this.  I was a cleaning apprentice for maybe 2 jobs.  When I assisted this person who I thought was supposed to know so much, I was disappointed in the results.  After letting the floors dry (which were my own floors), they seemed very tacky and stiff.  The only solution I could come up with, was the soap or chemicals.  Well, this was also a bad experience in that one of my rooms took over 8 hours to completely dry because the person "teaching" me said that it needed to be agitated with a rotary machine which also dumped large amounts of water/chemical mix into the carpet.  There was sooooo much water that the Prochem 100A had no where near the power to suck it all up.  Needless to say, I don't know if what was there, wicked back and made the carpet dirty again in no time, or if the tackiness of the carpet causes it to grab any dirt tracked in.

So, there's the first bad experience.

2nd is this.  I just closed on a house today.  My first home.  I had the carpets cleaned by another company and when I went in, same crap.  Tacky floors, and stiff brissles.  I was pissed, because I know what will happen.  Second of all, this is supposed to be a reputable company; however, they don't pre-vac, they don't groom, they don't move furniture (in fact if none of this in done prior to their arrival, they leave) and their wand strokes to me are, well, lets say mediocre.

So, sorry for the long explanation.  However, from reading, I was kind of under the assumption that your pre-spray is to encapsulate the soil in the carpet, then when you wand it, you're "rinsing" the floor, just as you would a car.  Last I checked, people don't wash cars by having a final rinse of soapy water, why would you with a carpet?  I would think you just use the hot water with no solution in the line to rinse and recover the soap or pre-treat that you just put down.

Thanks for your time.

 

 

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Ken_Is_OK View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ken_Is_OK Quote  Post ReplyReply Direct Link To This Post Posted: 22/August/2009 at 12:33am
take some classes.
google IICRC
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AZCleaner View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AZCleaner Quote  Post ReplyReply Direct Link To This Post Posted: 22/August/2009 at 12:57am
I have full intention on taking some IICRC courses.  However, the nearest courses are a 5 hour drive from me.  Soooo, still leaves the question on whether treatment I have recieved is good practice, and how hot is too hot  :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RIP IT Quote  Post ReplyReply Direct Link To This Post Posted: 22/August/2009 at 2:46am
A proper clean would involve a pre vacuum, application of the appropriate prespray for the type of carpet being cleaned, extraction with an emulsifier in the rinse solution and then a misting of acid rinse ( to reduce resoiling and to leave the carpet fibres feeling soft ) at the very least.....I think temps in the range of 210 - 250 degrees at between 250 and 400 psi depending on the type of carpet you are cleaning will cover most situations.
Get training and more practical experience.
Dont treat people like customers. Treat them like friends.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ken_Is_OK Quote  Post ReplyReply Direct Link To This Post Posted: 22/August/2009 at 9:34am
No cleaners do it the same way. There is not 1 single thing we all agree on.
we dont all agree that you need a chemical in the rinse water, we dont all agree that you have to pre dry vacuum, we dont all mist an acid after we clean, we dont all use truck mounts and we even dont all use hot water extraction....there is actually no way to answer your question.
 
if your carpet was crusty after the cleaning then vacuum the hell out of it now to get rid of the crust.
 
no matter what answer you get here, many of the other guys will not agree with it.
 
 
Originally posted by AZCleaner AZCleaner wrote:

I have full intention on taking some IICRC courses.  However, the nearest courses are a 5 hour drive from me.  Soooo, still leaves the question on whether treatment I have recieved is good practice, and how hot is too hot  :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AZCleaner Quote  Post ReplyReply Direct Link To This Post Posted: 22/August/2009 at 10:11am
I kinda figured  :)  It did answer my question in a way that some cleaners use an emulsifier in the water, but I never knew about the misting of an acid afterwards.  That was new to me.  I did vacuum the heck out of it afterwards which helped a little, but not much.  It was funny though.  My wife got home and says, wow, they were good with leaving even strokes.  Then I said, yeah, I am; and told her about vacuuming it  :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ken_Is_OK Quote  Post ReplyReply Direct Link To This Post Posted: 22/August/2009 at 10:58am
I would rather use the acid (Textile Rinse) in my fresh water, not an emulsifier.
That method is pre spray with a high pH chemical and rinse with a low pH chemical. To mist something on after just adds moisture which adds to the dry time. But forget about the dry time for a second and consider how perfect is your misting? How can you be sure to cover every part of every fiber? That is why I prefer to let the acid come out of my wand.....BUT I'M ONLY ONE GUY AND ONLY ONE OPINION.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ken_Is_OK Quote  Post ReplyReply Direct Link To This Post Posted: 22/August/2009 at 11:00am

Another choice is to use DFC Heavy Duty as your prespray  with DFC 105 as your rinse. In this case you are using NO SOAP what-so-ever! Ergo---no residue :) 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote AZCleaner Quote  Post ReplyReply Direct Link To This Post Posted: 22/August/2009 at 5:12pm
The more and more conversation going in, the more it's understood and I'm understanding some things.  So, the emulsifier going in is alkaline based in which some people use an acidic mist afterwards.  On the other hand, some use an alkaline pre-spray as well as an alkaline emulsifier in the wand, therefore leacing sticky purple punch  :D  How heavy of a mist is normally put down?  I would think that it would be very light such as out of a pump sprayer.  With that, and some form of post grooming, I wouldn't think the dry times would be significantly affectected.  Grooming afterwards would also allow the acidic mist to penetrate more of the fiber. 
 
However, I'm not a cleaner, so my opinion would probably be that of a cold turd on a paper plate  :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RIP IT Quote  Post ReplyReply Direct Link To This Post Posted: 22/August/2009 at 7:09pm
Originally posted by AZCleaner AZCleaner wrote:

The more and more conversation going in, the more it's understood and I'm understanding some things.  So, the emulsifier going in is alkaline based in which some people use an acidic mist afterwards.  On the other hand, some use an alkaline pre-spray as well as an alkaline emulsifier in the wand, therefore leacing sticky purple punch  :D  How heavy of a mist is normally put down?  I would think that it would be very light such as out of a pump sprayer.  With that, and some form of post grooming, I wouldn't think the dry times would be significantly affectected.  Grooming afterwards would also allow the acidic mist to penetrate more of the fiber. 
 
However, I'm not a cleaner, so my opinion would probably be that of a cold turd on a paper plate  :)
What you've described in relation to the misting and grooming is spot on.
Depending on the type of carpet you are cleaning will determine if it is best to use an emulsifier or an acid rinse. Proper training will give you the skillz to know which is best.
Dont treat people like customers. Treat them like friends.
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