Starting and Building a Business

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   I would also like to think that:
They learn to market themselves and their business properly.
They also have an efficient accounting system in place that they refer to regularly. (As above).
They fully comply with all regulations, including insurance, and are kept up to date with all changes to such regulations.
They are fully trained and competent to do the work they undertake.
They find a niche market and target that market.

Shorty.

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Shortwun Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24/September/2004 Location: Australia Status: Offline Points: 30	Post Options Post Reply Quote Shortwun Report Post Thanks(0) Quote Reply Posted: 19/October/2004 at 6:22pm
	I would also like to think that: They learn to market themselves and their business properly. They also have an efficient accounting system in place that they refer to regularly. (As above). They fully comply with all regulations, including insurance, and are kept up to date with all changes to such regulations. They are fully trained and competent to do the work they undertake. They find a niche market and target that market. Shorty.
	The short, round, mound of sound, from up top, down under, with a comment on anything and everything.

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MR. STEAMER Members Profile Send Private Message Find Members Posts Add to Buddy List True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544	Post Options Post Reply Quote MR. STEAMER Report Post Thanks(0) Quote Reply Posted: 19/October/2004 at 5:23pm
	All very very very good advice, to bad we don't have stickies in this forum, you have great input from some of the best in the indusrty. "Remember everything you tell a client before the job is a reason, and everything you tell the client at the end is an excuse." words to live by

LilNiteRidrhood Members Profile Send Private Message Find Members Posts Add to Buddy List Master Carpet Cleaner Joined: 17/March/2004 Location: Antarctica Status: Offline Points: 1257	Post Options Post Reply Quote LilNiteRidrhood Report Post Thanks(0) Quote Reply Posted: 19/October/2004 at 10:32am
	Clean the carpet like it was your own. Pay special attention to the spots that need extra attention. Follow up with the client to be sure all is well. Make sure the cleaner is clean. Make sure the equipment is clean. Underpromise and overdeliver. Remember everything you tell a client before the job is a reason, and everything you tell the client at the end is an excuse.

Jim Darling Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 29/January/2004 Location: Canada Status: Offline Points: 159	Post Options Post Reply Quote Jim Darling Report Post Thanks(0) Quote Reply Posted: 19/October/2004 at 8:03am
	While most of you know our company does not do cleaning - i have been very fortunate to have met cleaners from all over. The only secret i can tell you that i have seen from any successful company is that they do all or most of the following very well: 1. They look and act professionally 2. They know how to take care of the customer (and communicate with them) 3. They don't take shortcuts 4. They keep their vehicles clean 5. They are not afraid to charge a fair price for their service 6. They have good accounting systems 7. They treat all employees with respect and provide a vehicle to make a fair living. 8. They learn that they can't be all things to all people so they look for certain types of markets and concentrate on being the best they can be within those markets There are lots more things but the basic thing that i have seen from any successful company is that they devise ways to make the customer think only of them and not the other guy. Service is service. Make your customers happy and the returns will come Jim
	Jim Darling

doug Members Profile Send Private Message Find Members Posts Add to Buddy List King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701	Post Options Post Reply Quote doug Report Post Thanks(0) Quote Reply Posted: 19/October/2004 at 7:47am
	Mr. Steramer: I don't believe there is any one book that will work for everyone. Everyone in large areas and medium and small areas have different challanges. Most marketing manuals are for large populations much of what does not work in every area. The thing is in this day of internet and available resources I wish this had been around twenty years ago. I still think hard work, dedication, commitment abd sacriface are still needed to get things roiling.
	Just My opinion

Superglide Ken Members Profile Send Private Message Find Members Posts Add to Buddy List Grand Potentate SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868	Post Options Post Reply Quote Superglide Ken Report Post Thanks(0) Quote Reply Posted: 19/October/2004 at 2:10am
	Starts with a copy of Howard Partrige how to manuel. He is the most successful guy in the business that tells you how he did it.
	Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.

Steaminpile Members Profile Send Private Message Find Members Posts Add to Buddy List Master Carpet Cleaner Joined: 04/February/2004 Location: Canada Status: Offline Points: 1150	Post Options Post Reply Quote Steaminpile Report Post Thanks(0) Quote Reply Posted: 19/October/2004 at 12:07am
	it's how I've built mine mostly pounding the pavement in the beginning for commercial work and handing out flyers.........literally some advertising the first year and voila referrals and repeats started to happen

MR. STEAMER Members Profile Send Private Message Find Members Posts Add to Buddy List True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544	Post Options Post Reply Quote MR. STEAMER Report Post Thanks(0) Quote Reply Posted: 18/October/2004 at 11:52pm
	Some people say that this forum lacks discipline and structure, ok so lets talk about a serious topics... I would like to know what it takes to build a sucessful Carpet cleaning business??? from the ground up..??? Most post like this get very little play here, but it would be nice for everyone to try and give us some input

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Starting and Building a Business