Starting and Building a Business |
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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Customer love to know that they are saving money, they don't like to pay for anything other than the basic. If you want to make sales you have to push to get that extra cash out of them. Some people can do it, some people can't Don't feel that your ripping the customer off, because your NOT. Everyone knows how good protectant is for the life of a carpet but still they refuse to buy it. Why because they don't want to spend the extra cash. If your going to do something do it right. Offer them that same protector free, see if they don't lap it up, as long as they don't have to pay. so who's screwing who?? The customers are just waiting to dig out your eyes the first chance they get. nothing wrong with selling good service |
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www.mr-steamer.com
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duckcountry
Master Carpet Cleaner Joined: 29/October/2005 Location: USA Status: Offline Points: 1082 |
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Many years ago I worked for Miller Carpet Care in the Los Angeles area. They ripped off their customers and expected the technicians to be high pressure salesmen. It was a short relationship with them but long enough to see how con artists can give honest carpet cleaning firms a bad reputation. |
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Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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No maybe you should put your prices HIGHER!....for the better service |
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www.mr-steamer.com
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Americancarpet
Groupie Joined: 14/March/2004 Location: United States Status: Offline Points: 56 |
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Stanley "Reamer" does a sh*tty job when it comes to residential cleaning. They are splash and dash if there ever was one! They have more bait and switch tricks than you can imagine. They are one of the reasons I got into this business...because I felt like they were ripping me off. Come to find out....their business practices are rather "standard" in the carpet cleaning business here in Indianapolis. So, I started my own business offering a "true" carpet cleaning with no high pressure sales and absolutely NO hidden charges. I vacume, pre-spray and rake before starting any job. And yes....I'm IICRC certified! I've found that there are a lot of customers who feel they have been ripped off by these splash and dash cleaners. My business is still small but is growing every day. Word of mouth has been my best advertising. Of course...when someone calls Stanley "REAMER" or "ChemDryyourwalletout" and pay top dollar for a sh*tty job...they usually find out that their neighbor used me...got an honest carpet cleaning at about 1/2 the price. Then I go in and do the job right. After that....they are a cheerleader and customer for life! maybe I should send Stanley "Reamer" a thank you card???
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Home of the FIX PRIXING carpet cleaning!
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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thank you Adam Smith
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www.mr-steamer.com
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duckcountry
Master Carpet Cleaner Joined: 29/October/2005 Location: USA Status: Offline Points: 1082 |
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From my past experiences in sales and building my own companies (including a carpet cleaning business that became a retail carpet business) I have learned that the following principles can make the difference:
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Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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Superglide Ken
Grand Potentate SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868 |
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Alot more than a million a year ,John.
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Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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dri-kleen
Newbie Joined: 05/May/2005 Location: United States Status: Offline Points: 5 |
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Actually Stanley Steemer is headquartered just 12 miles from my office. And they only have certification in their Water Damge division. They do not offer certification in the carpet cleaning division at all. In fact, I get many referrals from them in regard to cleaning cotton upholstery. But keep in mind, my suggestions stated in my last post will only be successful if cordinated together and not done just here and there. We are talking systemizaton for success. It has been proven over and over again. And the nay-sayers out there will disagree for they have no mindset to be successful. Exchanging time for dollars does not equal success. Of course this would only be my opinion. But the theory has been proven over and over again.
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Chris
"You Get the Cleanest, Fluffiest, Healthiest, Longest-Lasting Carpet Cleaning on the Planet, Or It's FREE! " Best Place In The World To Find A Carpet Cleaner... www.AlwaysCleanFloors.com |
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John L
Carpet Cleaning Guru Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Stanley Steemer's are IICRC certified and they don't vac,prespray or agitate or rake... "spash&dasher's....Hmmmmmm......... Sure..they pull in million a year but did none of the above except get cert... You could be right though... |
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dri-kleen
Newbie Joined: 05/May/2005 Location: United States Status: Offline Points: 5 |
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Gentleman, I will help ease all your learning curves on how to sucessfully build your company. There are many things that you can do but these are the things you must do. 1. Become IICRC Certified (www.iicrc.org) 2. Attend Strategies for Success offered by Jon-Don (www.jondon.com) 3. Attend 2-day business planning writing seminar offered by Chuck Violand. Know your numbers. (www.violand.com) 4. Howard Partridge has some awesome managment modules for running business and Joe Polish of Piranha Marketing has the best answers to direct mail marketing. (www.joepolish.com and www.howardpartridge.com) 5. Get Dan Kennedy's book "The Ultimate Marketin Plan" and then order his monthly newsletter. (www.dankennedy.com) I promise you, if you get involved with these 5 simple strategies you will be well on your way to building a million dollar company.
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Chris
"You Get the Cleanest, Fluffiest, Healthiest, Longest-Lasting Carpet Cleaning on the Planet, Or It's FREE! " Best Place In The World To Find A Carpet Cleaner... www.AlwaysCleanFloors.com |
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cmss
Newbie Joined: 27/April/2005 Location: Canada Status: Offline Points: 26 |
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i have been doing this for two years now, we sell supplies and cleaning carpets, homes and offices in the G.T.A tell me what you think of my website www.cmssjanitorial.com
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mike
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cmss
Newbie Joined: 27/April/2005 Location: Canada Status: Offline Points: 26 |
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SO, guys i need about 4 appointmants a day, how can i make it happen?
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mike
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John L
Carpet Cleaning Guru Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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maybay, you might find a housecleaning forum here: Yes, this is a wonderful place to %^)*^#@##@&** good ppl.... good info.. |
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maybay
Newbie Joined: 25/April/2005 Status: Offline Points: 1 |
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I would just like to say thank you to you all for this thread. I read the entire thing. My husband and I were thinking about starting a carpet cleaning business, but now i see how costly it can be. There is a how to guide on the net that says to build clients then just rent a machine from your local hardware store untill you can make enough money to buy a machine of your own. I just wanted to thank you all for this thread, because i was ready to jump in over my head. Where did you get your capital? Did you already have it or will someone give you a loan for something like this? Just curious. I currently run a cleaning company and would love to have a forum like this for housecleaning. This is wonderful.
Thanks again
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