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HELP

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cavy1 View Drop Down
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Joined: 05/April/2010
Location: Fla
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cavy1 Quote  Post ReplyReply Direct Link To This Post Topic: HELP
    Posted: 05/April/2010 at 4:02pm
We had a musty smell in our carpet after we got them cleaned. The smell got worse over time. Two months later I called in another company to clean the same carpets and the musty smell is still there. The new company even used a deodorizor and it still smells. We decided to tear up the rug and see what it is. Thee are stains on the bottom of the rug (backing) throughout the room. Anyone know what this might be? Cheap carpet? Water stains? Carpet is only 5 years old
Thanks in advance
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RIP IT View Drop Down
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Joined: 16/May/2008
Location: Brisbane
Status: Offline
Points: 154
Post Options Post Options   Thanks (0) Thanks(0)   Quote RIP IT Quote  Post ReplyReply Direct Link To This Post Posted: 05/April/2010 at 11:00pm
Possibly mould. Get a professional and preferably one that DOESNT advertise at 'whole house clean for $100'. Look for IICRC certified in their advertising. DO NOT HANDLE ANY MOULD DAMAGED CARPET.
Dont treat people like customers. Treat them like friends.
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HomeChoice View Drop Down
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Joined: 06/April/2010
Location: Vancouver
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Post Options Post Options   Thanks (0) Thanks(0)   Quote HomeChoice Quote  Post ReplyReply Direct Link To This Post Posted: 06/April/2010 at 2:03pm
I agree, it is probably mould.  However, not all IICRC certified cleaners are trained for situations like this.  I recommend calling some restoration companies because they have speicalized equipments for treating mould.  Hope it helps Smile
HomeChoice Cleaning Services
Vancouver BC Canada
www.hc-cleaning.com
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