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Follow Questionares or Thank yous

Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Business Marketing Advertising and Promotion Discussion
Forum Description: How do you successfully promote your business? Offer and receive advertising tips
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=314
Printed Date: 12/June/2024 at 8:13am
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Topic: Follow Questionares or Thank yous
Posted By: doug
Subject: Follow Questionares or Thank yous
Date Posted: 22/April/2004 at 10:44pm
Does any send out questionares to followup their cleaning results with customers or send thank you cards? Just AskingGuitar



Replies:
Posted By: Adwa
Date Posted: 22/April/2004 at 11:22pm

Doug my insurance company I have been with for a few years always sends out a Happy Birthday card every year. I know it's computer generated but I find myself looking for it each year.

I guess I'm saying from a women's view I really do appreciate it, or it could mean poor girl doesn't get many cards does she. 



Posted By: MR. STEAMER
Date Posted: 22/April/2004 at 11:46pm
Sears does.....but you never can tell with a big company...they never show you the good ones only the bad..


Posted By: doug
Date Posted: 24/April/2004 at 11:42pm

Originally posted by MR. STEAMER MR. STEAMER wrote:

Sears does.....but you never can tell with a big company...they never show you the good ones only the bad..

They wouldn't want to think you are invinsible and please everybody.  They would have to pay you more.  I had people send me back all postive  remarks about an employee I had.  He was from a popular family in our area, after he left some of my clients jumped ship.  So I inquired to find out they were very disssatisified with his work and attitude.  They did not want see him get in trouble from me and wanted to stay on the good side of his relatatives. Every happen to anyone else?  or just me.  Just my opinionGuitar



Posted By: MR. STEAMER
Date Posted: 25/April/2004 at 12:35pm
Things that make you say hhhmmmmmm


Posted By: Adwa
Date Posted: 25/April/2004 at 3:31pm

Never heard of it Doug probably only happens in small area's like yours.

Like I said it can't be easy when every body knows every body.

In the big city what are your chances of running into the bigger of the family besides immediate. 



Posted By: MR. STEAMER
Date Posted: 25/April/2004 at 3:37pm
I'm a uptown cleaner...I clean in a white pretty world


Posted By: Americancarpet
Date Posted: 01/May/2004 at 3:40pm
I ALWAYS send hand written thank you notes/cards about a week after every job. It show class and will stay with them for a long time. I also send out bday cards (hand written) and verious holiday cards. You can buy them in bulk at Wal-Mart or some place like that. Scribble a little note in it and mail it out. WORKS GREAT and cost pennies.


Posted By: MR. STEAMER
Date Posted: 01/May/2004 at 4:17pm
I like that good Idea


Posted By: Adwa
Date Posted: 01/May/2004 at 6:51pm

I bet you have a girl Friday doing all that mailing.  

Walmart hate that store they are monopolizing the retail industry. When can, try to avoid.

American Women stay away from meeeee, American Women mama let me beeeeeee

Getting off subject, sorry I'm out of here  

 



Posted By: MR. STEAMER
Date Posted: 02/May/2004 at 11:09pm
Wal Mart is great..... They forced retail into another direction... It only helps us the consumer


Posted By: Advantage
Date Posted: 24/May/2005 at 10:54pm

The customer gets a phone call  and a thankyou card.  The call is from the girl in the office, it adds accountability.



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CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken.





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