repeat customers
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=3369
Printed Date: 14/August/2025 at 6:40pm
Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com
Topic: repeat customers
Posted By: jtuseo
Subject: repeat customers
Date Posted: 14/January/2007 at 12:42am
|
If you do good work and are nice and polite to your customers. How many years did it take you veteran carpet cleaners , to be able to cut back on advertisement and let the repeats and referals lead the way? ------------- WWW.PREFERREDCARPETCLEANING.COM |
Replies:
Posted By: cmaster
Date Posted: 14/January/2007 at 12:53am
3 years  ------------- 
The STD Meter |
Posted By: danmarck82
Date Posted: 14/January/2007 at 1:21am
| 7 or so before I dared to go almost without! I still dabble lightly once in awhile even after 25 years just to keep the name out there. |
Posted By: cleanex
Date Posted: 14/January/2007 at 8:57am
|
Can't remember but it was several years before we stopped advertising.
repeat and referrals are the lifeblood of any small business! ------------- DON ELDRED YOU CAN "STAND" ON OUR REPUTATION |
Posted By: doug
Date Posted: 14/January/2007 at 10:12am
|
It also depends on your area. There are many things to consider regarding advertising. One thing is to get rid of all the advertising that gives you absolutely no return and focus on what does before cutting it all out? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 10:16am
Your best advertising is the name on your truck!  ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 10:19am
|
I see so many plane white vans from the city around here. I guess they use magnetic signs and change their name as the market warrants?? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 10:20am
|
Change your name after each customer. ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 10:22am
|
It works in the city?? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 10:24am
|
I know of a company that relies heavily on telemarketing. They use several different names when blanketing an area. ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 10:26am
|
It is easier when a company folds to just buy the phone# ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 10:28am
|
Not a bad way to expand. ------------- Could somebody just clean my carpets! |
Posted By: cmaster
Date Posted: 14/January/2007 at 10:30am
If you can get the #  -------------
The STD Meter |
Posted By: doug
Date Posted: 14/January/2007 at 10:37am
|
You may have to buy it from the previous con artist? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 10:47am
At least the customer is already coned!  ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 10:50am
|
After all that is the only thing that is worth anything when some companies disolve? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 10:52am
|
Aint that the truth. ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 10:53am
|
I tried to sell mine but there was tooo much outstanding on it?? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 10:55am
|
Switch to Vonage! ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 10:56am
|
No credit?? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 10:59am
|
Who needs credit these days? Don't pay till 2012 ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 11:01am
|
I got that plan on 2000 but now 2007 has come and guess what? someone has to pay?? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 11:03am
|
Your incorporated, just go broke and start up new. ------------- Could somebody just clean my carpets! |
Posted By: MR. STEAMER
Date Posted: 14/January/2007 at 11:03am
|
good ideas gentlemen ------------- www.mr-steamer.com |
Posted By: cmaster
Date Posted: 14/January/2007 at 11:04am
Send the bill to SGG. He will take care of it  -------------
The STD Meter |
Posted By: doug
Date Posted: 14/January/2007 at 11:05am
|
I have been working on that for a couple of years?? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 11:07am
|
Going broke? ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 11:12am
|
I hope not?? beem close a couple of times over the years when the economy went for a s**t here. But it has been ok for the last while? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 11:14am
|
That's business. Started mine in the early 90's. Recession. ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 11:15am
|
I started in the 80's recession?? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 11:17am
|
It was tough a first. Made me a better person. ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 11:19am
|
If thing got slow years ago I would just call the union hall and go back to work for Hydro?? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 11:21am
|
Nice to have that option. Don't think you can do that anymore. ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 11:23am
|
You got that right? I have too many restrictiions from WSIB from years gone by. The unfortunate thing is I fell threw the cracks and don't get rewarded for my restrictions? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 11:24am
|
What did you do for Hydro? ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 11:25am
|
Boom truck Rock truck what ever I was on construction? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 11:27am
|
Still have your liscense? ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 14/January/2007 at 11:31am
|
All I have now is a driver's licence AM + ab endorsement I can only drive in the morning? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 14/January/2007 at 4:08pm
|
And clean carpets in the afternoon? -------------
The STD Meter |
Posted By: doug
Date Posted: 14/January/2007 at 6:22pm
|
Afternoon is time of rest?? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 14/January/2007 at 7:26pm
|
Any time should be a time of rest. ------------- Could somebody just clean my carpets! |
Posted By: cmaster
Date Posted: 14/January/2007 at 8:42pm
|
Afternoon nap? -------------
The STD Meter |
Posted By: doug
Date Posted: 15/January/2007 at 5:18pm
|
According to the world of science an afternoon nap is good for you?? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/January/2007 at 5:21pm
|
If you're 3 -------------
The STD Meter |
Posted By: doug
Date Posted: 15/January/2007 at 5:23pm
|
No check you computer today they say that a nap makes one more productive? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/January/2007 at 5:36pm
|
SGG is more productive while he sleeps -------------
The STD Meter |
Posted By: Hammy
Date Posted: 15/January/2007 at 6:49pm
What time is your nap Doug? I'll be sure not to drop by.  ------------- Could somebody just clean my carpets! |
Posted By: MR. STEAMER
Date Posted: 15/January/2007 at 6:52pm
|
doug takes a nap every hour on the hour...
he thinks the more sleep the taller he'll be....
all I can say is....old wives tale ------------- www.mr-steamer.com |
Posted By: Hammy
Date Posted: 15/January/2007 at 6:55pm
|
Somebody should tell him. ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 15/January/2007 at 7:12pm
|
I am sure Steamer will?? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/January/2007 at 9:01pm
|
If not Steamer, I will -------------
The STD Meter |
Posted By: Hammy
Date Posted: 15/January/2007 at 9:03pm
|
Doug: I have to tell you something........................................ ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 15/January/2007 at 9:03pm
|
Do you feel lucky punk??
Well do ya?? Go ahead!! make my day?? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 15/January/2007 at 9:05pm
|
Touchy! ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 15/January/2007 at 9:11pm
|
I am sorry but I am not listening? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/January/2007 at 9:12pm
|
Forget to take your earplugs out? -------------
The STD Meter |
Posted By: Hammy
Date Posted: 15/January/2007 at 9:13pm
|
Blind and deaf? ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 15/January/2007 at 9:16pm
|
See no evil hear no evil? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 15/January/2007 at 9:16pm
|
What are you good for then? ------------- Could somebody just clean my carpets! |
Posted By: cmaster
Date Posted: 15/January/2007 at 9:17pm
Think no evil?  -------------
The STD Meter |
Posted By: doug
Date Posted: 15/January/2007 at 9:18pm
|
Now your getting kind of personal? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/January/2007 at 9:23pm
|
Why is that? -------------
The STD Meter |
Posted By: doug
Date Posted: 15/January/2007 at 9:28pm
|
Too many questions too little time?? ------------- Just My opinion |
Posted By: Hammy
Date Posted: 15/January/2007 at 9:31pm
|
I have lots of time. ------------- Could somebody just clean my carpets! |
Posted By: cmaster
Date Posted: 15/January/2007 at 9:33pm
I've got an hour. Then off to work  -------------
The STD Meter |
Posted By: doug
Date Posted: 15/January/2007 at 9:35pm
|
Don't let me hold you up?? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/January/2007 at 9:40pm
|
You're not. I have a wall for that -------------
The STD Meter |
Posted By: doug
Date Posted: 15/January/2007 at 9:42pm
|
Do you like the night work?? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/January/2007 at 9:44pm
|
No. But it helps pay the bills.
Actually, I don't mind doing restaurants. Just not the late hours -------------
The STD Meter |
Posted By: doug
Date Posted: 15/January/2007 at 9:45pm
|
Good ole service industry?? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/January/2007 at 9:48pm
|
Restaurants are steady income -------------
The STD Meter |
Posted By: Hammy
Date Posted: 15/January/2007 at 9:52pm
|
I work 2 or 3 nights a shift. Hate it! ------------- Could somebody just clean my carpets! |
Posted By: cmaster
Date Posted: 15/January/2007 at 10:00pm
|
I only have to work for a couple of hours tonight -------------
The STD Meter |
Posted By: Hammy
Date Posted: 15/January/2007 at 10:01pm
|
Going solo? ------------- Could somebody just clean my carpets! |
Posted By: cmaster
Date Posted: 15/January/2007 at 10:30pm
|
You betcha. My crew is working in the morning -------------
The STD Meter |
Posted By: doug
Date Posted: 16/January/2007 at 4:46pm
So low he got the job?? ------------- Just My opinion |
Hammy wrote:Posted By: cmaster
Date Posted: 16/January/2007 at 5:10pm
|
Funny -------------
The STD Meter |