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carpet looks worse AFTER cleaning

Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Encapsulation, Very Low Moisture, Oscillating Pad Cleaning
Forum Description: Discuss anything relating to very low moisture, encap and oscillating pad cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=4464
Printed Date: 28/March/2024 at 3:20am
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Topic: carpet looks worse AFTER cleaning
Posted By: bubbleberry
Subject: carpet looks worse AFTER cleaning
Date Posted: 03/December/2007 at 4:28pm
Hi Guys

I really need some help with this one...

I cleaned a office the last week, and after cleaning a HUGE stain appeared that was not there before, so I came back and tried to clean it again a few times.

This weekend they had me clean their conference room, but being wary of the carpet, I only used water, no detergents, no solutions, plain old water.

Initially the carpet look great, but I went there again today, and the whole room has huge stains....this carpet seems to really good, its like new, and less than 8 months old.

Now the company are having someone else clean the carpets, and if the stains do not come out I will have to have them replaced....ANY IDEAS GUYS...WHAT CAN BE CAUSING THIS??

I really appreciate your help

Many Thanks

Bub


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its only carpet

http://www.natradry.com - www.natradry.com




Replies:
Posted By: cmaster
Date Posted: 03/December/2007 at 4:36pm
Sounds like overwetting and wicking to me. What process and equipment did you use?

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The STD Meter


Posted By: bubbleberry
Date Posted: 03/December/2007 at 6:34pm
Thanks Cmaster

I used a bonnet , with water...but because of the previous stains, I was very careful not to over wet....The carpet has no pile, is of a commercial grade, and when I left it felt nearly dry, with no stains.

The carpet is manufactured by shaw industries, and is 100% nylon, with a stain protection at time of manufacture.

It has a commercial grade felt backing,.

Hope this helps guys....NEVER seen this happen before!

It did feel


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its only carpet

http://www.natradry.com - www.natradry.com



Posted By: Hammy
Date Posted: 03/December/2007 at 9:52pm
I'm calling Bullsh*t!     

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Could somebody just clean my carpets!


Posted By: bubbleberry
Date Posted: 03/December/2007 at 10:23pm
Hammy...

What do you mean??


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its only carpet

http://www.natradry.com - www.natradry.com



Posted By: Thang
Date Posted: 03/December/2007 at 11:45pm
GO back and try to Encap it with either a OP machine or a Cimex and see how it turns out.

Good luck.




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Tap Out Or Pass Out!!!


Posted By: bubbleberry
Date Posted: 04/December/2007 at 12:15am
Thanks Thang

I suggested that to the client, but she is worried that things will get worse, which I understand.

Looks like I will have to bite this one, she is a member of my bNI group, so I need things to be as smoothe as possible.


-------------
its only carpet

http://www.natradry.com - www.natradry.com



Posted By: cmaster
Date Posted: 04/December/2007 at 1:22am
Did you use extraction the first time you cleaned it or bonnet? Why no detergent?

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The STD Meter


Posted By: bubbleberry
Date Posted: 04/December/2007 at 11:21am
I used the bonnet, and no detergent when I cleaned the second room, the first area was done with bonnet, and detergent, but then the stain came up.

I suspected that there was an issue, so the second time I used a bonnet with just water???


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its only carpet

http://www.natradry.com - www.natradry.com



Posted By: Thang
Date Posted: 04/December/2007 at 4:03pm
Originally posted by bubbleberry bubbleberry wrote:

Thanks ThangI suggested that to the client, but she is worried that things will get worse, which I understand.Looks like I will have to bite this one, she is a member of my bNI group, so I need things to be as smoothe as possible.

    


Things are not gonna get any worst. depending on how bad it is...It may not improve much.BUt, no way is it gonna get worst.

Youre not gonna know until you try!




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Tap Out Or Pass Out!!!


Posted By: cmaster
Date Posted: 04/December/2007 at 8:07pm
If the carpet is only 8 months old and was not dirty to begin with, it sounds like you overwet it. Reclean with low moisture and dry with air movers

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The STD Meter


Posted By: PadMan
Date Posted: 05/December/2007 at 8:59am
SOmething is wrong here, are you SURE it is nylon only?

Water doesn't stain nylon, there is something else going on here, wish you could post pictures here BEFORE you pay for anything.

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Converting HWE customer to VLM customers for 30 Years!


Posted By: bubbleberry
Date Posted: 05/December/2007 at 10:50am
Thanks Padman

I will take some photos today and let you know.

Many thanks

Bub


-------------
its only carpet

http://www.natradry.com - www.natradry.com



Posted By: Ed Valentine
Date Posted: 05/December/2007 at 12:08pm
Yep, Padman's the one to ask and help solve this situation.

Good Luck and Happy Holidays!


Posted By: Michael
Date Posted: 10/December/2007 at 2:18am
I'd want a third party to inspect it before I accepted full responsibility.

What cleaner did you use? Something more specific than "detergent" would help.


Posted By: carpetologist
Date Posted: 11/December/2007 at 5:30pm
bubbleberry,

Chances are more than likely that you are cleaning an Olefin fiber. Your problem sounds consistent to Olefin wicking problems.

Your answer is to low moisture clean it with a rotary or better still OP oscillation and cotton pads using Olefin prespray or an encap product.

Crystal from Core would be a wise choice.

Good luck.

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Kleen Kuip Supply Mart Inc.

http://www.kleenkuip.com - New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies


Posted By: bubbleberry
Date Posted: 11/December/2007 at 6:55pm
Thanks guys.

The lady has been very cool, and to be honest does not now seem to worried.She did cancel the contract, which is ok.

We are in the same BNI group together and she is having a bni party tomorrow at the offices so I will try to get some photos then,.

Thanks for all the advice.

I have another question though for you guys,...carpet that is stained from dogs lying on the same spot, from their oil, whats the best product?

Again many thanks

Bub


-------------
its only carpet

http://www.natradry.com - www.natradry.com




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