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Carpet Dry, but pad still damp

Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Water Damage and Fire Damage Restoration Discussion
Forum Description: Discuss anything relating to fire and water damage restoration
Printed Date: 12/June/2024 at 8:11am
Software Version: Web Wiz Forums 12.06 -

Topic: Carpet Dry, but pad still damp
Posted By: FirstTimeHomeOwner
Subject: Carpet Dry, but pad still damp
Date Posted: 08/January/2009 at 5:57pm
Please help!!  I'm a first time homeowner with little DIY knowledge.  I'm not sure if this forum is only for carpet cleaners--if it is, I apologize, but I have a question about service I'm receiving now. 
I recently had a drain back up and had the majority of the carpet in my large finished basement soaked.  The next day a cleaner arrived, pulled up one corner, tucked a huge blower underneath, and the carpet flapped and dried in less than two days.  However, he's coming tomorrow while I'm at work to collect his equipment, but as of right now the carpet pad is still damp.  Now, it's nowhere near as saturated as it once was, but there is a blue film facing up on the pad foam and it seems to be keeping the moisture in.  It feels damp to the touch underneath and there is the faintest smell of mildew if I run my finger across the bottom of the concrete floor under the pad.  My question--will this dry on its own, or should I have him leave the blower, possibly adding another.  Should he put a blower underneath the pad, too?  Should he spray it with fungicide or some other treatment?  I hope he doesn't leave me with a wet pad!
My other concern--if the pad can't be saved, can I cut out the affected portion (a little over half of the carpet) and replace the pad if the carpet is salvageable?  Or is it necessary to replace both?  Any thoughts/advice would be greatly appreciated, and please don't hesitate to ask if you need more details or have questions. 

Posted By: Ken_Is_OK
Date Posted: 08/January/2009 at 6:46pm
did he just leave a blower or also a dehumidifier.
ps. toss out the pad
pps what city do you live in?

Posted By: Ken_Is_OK
Date Posted: 08/January/2009 at 6:48pm
Keep your lawyer's phone number close by.

Posted By: Hammy
Date Posted: 08/January/2009 at 6:49pm
The pad is junk now!
What was the water source?
If it iwas black water the carpet is junk too!

Could somebody just clean my carpets!

Posted By: FirstTimeHomeOwner
Date Posted: 08/January/2009 at 7:38pm
I have two dehumidifiers ( 100-200 jobbies from Sears) running down there, as well as 3-4 oscilating fans on the wet spots, in addition to his blower flapping the one end of the carpet.  Like I said, carpet is bone dry, but 3 days later pad is still damp, although not everywhere.  I can deifnitely tell the leak is fixed, so I'm almost 95% certain it is residual moisture.  Will this dry out and be okay?  I really need to junk it?  Cry  I mean, I gotta do what I gotta do, and I know jack about mold and wet carpet, so I'll take your word for it.
He just called and asked if everything was ok since he's coming to get his equipment tomorrow.  I told him that the pad was still wet, and he said tomorrow he would remove the trim and lift up the opposite corner of the room and flap that corner down.  He assured me I won't need to remove the pad, that it will dry on its own with the humidifiers.  This was water from a washing machine/shower runoff.  Is he legit--sounds like some of you feel otherwise!  Big%20smile

Posted By: rick007
Date Posted: 09/January/2009 at 11:35pm
try getting a cleaner with a large water claw and extract everything. but maybe it's to late by now.

happy cleaning

Posted By: duckcountry
Date Posted: 10/January/2009 at 1:43am
Have him take up the carpet and throw out the pad for you.  Once you are sure the concrete is dry you will want to seal it, give a week to cure and have new padding installed then reinstall the carpet.  You will be happy you did.  Make sure he uses a power stretcher only.  Padding isn't all that expensive and you will love the feel under your feet.

Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?

Posted By: prouddadx3
Date Posted: 14/January/2009 at 12:12pm
You still haven't disclosed the water source and said if the water was clean, gray, or Black? If the water source was gray or black the pad needs to be removed. If the water source is black, both pad and carpet should be discarded. You can spray a Biocide on the back of the carpet but follow the directions with proper PPE. When he did the original extraction, did he pull the moisture from the pad with a water claw or top down drying method?

------------- - Boulder carpet cleaning Coupons

Posted By: FirstTimeHomeOwner
Date Posted: 14/January/2009 at 4:30pm
Hi guys...sorry for the delayed response.  In my second post I mentioned that it was overflow from a washer and a shower drain--I believe that would be gray water?  My cleaner had two blowers flapping the carpet for a total of six days, but much to our dismay the pad is still damp to the touch.  He said that he steam cleaned it (which seems I wrong?  And would this do anything to the pad?) and then he also sprayed the whole basement down with a "biocide."  When I mentioned this over the phone, his boss said that as long as we leave the dehumidifiers running for a couple weeks and keep the heat on in the basement, then everything will dry out fine. I have my doubts, mainly because of the feedback that I'm getting from you guys.  I also expressed this doubt to our insurance agent, who is holding onto our claim for awhile to see if any mold develops during the next couple weeks.    If mold/moildew is going to appear, is there a genreal time period I could expect to see it form in? 
Thanks for all your help/advice, gang!

Posted By: Ken_Is_OK
Date Posted: 14/January/2009 at 10:08pm

Is this in Canada? If so please send me the name of the company in a private message.


Posted By: FirstTimeHomeOwner
Date Posted: 15/January/2009 at 7:56pm

No, this is in the US...sorry, I didn't realize this wasn't a U.S.-based site. 

Posted By: Ken_Is_OK
Date Posted: 15/January/2009 at 8:58pm
you really got hosed Sir.
sorry to say.

Posted By: prouddadx3
Date Posted: 21/January/2009 at 8:20pm
If the water is gray you should remove the pad. You can contact the IICRC which has published the accepted drying standards for our industry. Their are too many microorganisms in gray water to keep the pad. You will notice mold first on the seeming tape. Good luck. -

------------- - Boulder carpet cleaning Coupons

Posted By: duckcountry
Date Posted: 22/January/2009 at 2:14am
Like they say you get what you pay for.  Your expectations cost more.  Low bid?  Have low expectations.

Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?

Posted By: chuck970
Date Posted: 04/November/2009 at 9:56pm
if the water came from a drain and has remained wet for that many days. its a category 3 or "black water" loss, no matter what. your carpet is junk. that guy is a hack who does not know what he is doing. nobody has mentioned walls. did he test the dry wall for moisture with a non penetrating meter. im guessing no. you need a real professional to take a look at it. but my guess is you didn't want to pay for one. by now the only thing you can do is tear out all the carpet and pad. and do 2 foot flood cuts to all the dry wall possibly affected by water. your studs may have gotten wet too so you should have them tested too. then have a contractor come in and put in drywall and carpet. this is why there are water restoration companys out there. to prevent an unnessary remodel.
its a tough lesson. i know

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