Introduce yourself - Newbie Sort of

Print Page | Close Window

Newbie Sort of - Office question

Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Introduce yourself
Forum Description: New around here? Come on in and say HI!
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=7434
Printed Date: 01/May/2024 at 9:55pm
Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com

Topic: Newbie Sort of - Office question

Posted By: Susan
Subject: Newbie Sort of - Office question
Date Posted: 31/July/2012 at 2:48pm

Hello,

I run the office for my brother who has been in the business for almost 20 years and is set in his ways of doing things. Some things I would like to change but I have to have ALL my research done before going to him with a change in anything.

Would like some ideas on what you do when you get a call from someone out of state and they want their carpets cleaned. We get alot of this and normally don't have any problems collecting. Sometimes they'll have a friend with a key or a realtor that will let us in. We don't accept credit cards unless they are a late pay and we add 5% to the invoice as a late fee, not for taking the credit card.

So do you have them sign anything first stating that they will pay before you do the job? Would love to hear your ideas.

Thank you.