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She said my price was too HIGH !!! |
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cutpile 
Newbie 
Joined: 18/December/2005 Location: United States Status: Offline Points: 31 |
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 Posted: 19/December/2005 at 8:40pm |
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Wow.... I really got a lot of you pretty upset...huh?....lol....that is funny! If you are talking about upselling being additional services such as upholstery....additional rooms....scotchgard....then YES....this is good! If you are talking about going in at $4.95 per room...charging $50 per room to add soap....charging another $20 per room to deodorize it.....AND THEN DO IT ALL WITH A PORTABLE.....I do not care which way you flip it....you are TAKING ADVANTAGE OF YOUR CUSTOMERS!....if that's what you want to call them. |
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John L
Carpet Cleaning Guru 
Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Posted: 19/December/2005 at 8:27pm |
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Advantage if those are added on after what you booked are upsells...but i hear what your saying..... Any extra work you sell after the original booking are upsell, ad ons, extra work....... |
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Advantage
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Joined: 22/May/2005 Location: United States Status: Offline Points: 158 |
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Posted: 19/December/2005 at 7:30pm |
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I think he's talking about the bait and swichers. To them prespraying with plain water is an upsell. "Oh you want me to suck some of that water out? That'll be and extra charge." Not upholstery, tile, carpet repairs, area rugs, protectant, and the like that we consider upsells. |
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CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken.
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John L
Carpet Cleaning Guru
Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Posted: 19/December/2005 at 6:47pm |
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Upselling doe's NOT give CC'ing a bad name....If the customer agrees and wants protector or whatever and they ok the price it's all good. How is that giving us a bad name....???? Unless you didn't tell them the price first and hit'em with a large invoice.... |
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MR. STEAMER
True Patriot 
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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Posted: 19/December/2005 at 5:00pm |
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NR cutpile is not the natural sales man you are.... That why he says don't upsell... there are peole that can... and there are people that can't cut is one that can't... upselling a call in no way is ripping a customer off as long as you provide the service.
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www.mr-steamer.com
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nightrider
Marketing Master 
Joined: 12/March/2004 Status: Offline Points: 4656 |
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Posted: 19/December/2005 at 4:53pm |
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Kriss.........YOU ARE A CLOWN..... AND KNOW NOTHING ABOUT BUSINESS IN GENERAL.... Go back to the shoe store where you worked before and play with peoples feet Nightrider Edited by nightrider |
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cutpile
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Joined: 18/December/2005 Location: United States Status: Offline Points: 31 |
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Posted: 19/December/2005 at 4:27pm |
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lol...you guys are a trip! First off....if the two of you upsell your services....lol....I am sorry to have offended you. Secondly...all that upselling does is give the carpet cleaning industry a bad name.... I bet that you go into your customers houses at 4.95 per room and try to slam them for a bill of $1000 for 5 rooms and a hall. lol....I would like to see your customer turn over rate....in the 90's I bet! |
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John L
Carpet Cleaning Guru
Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Posted: 19/December/2005 at 3:00pm |
You have alot to learn dude........... |
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nightrider
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Joined: 12/March/2004 Status: Offline Points: 4656 |
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Posted: 19/December/2005 at 2:34pm |
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Kris...........I don't know where you're getting all this trivial info from...........but It's borders on dumb.......this is carpet cleaning...........AND YOU WILL SOON REALIZE ALL THOSE PRICE SHOPPERS AND CHOPPERS PAY ALOT OF YOUR EXPENSES You must have taken a Joe Polish course...........what a dumb dumb he is.............but not too dumb 'cause he finds alot of people like you to give him your money Nightrider Edited by nightrider |
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cutpile
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Joined: 18/December/2005 Location: United States Status: Offline Points: 31 |
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Posted: 19/December/2005 at 6:43am |
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When it comes to price.... There will be those that shop for price and they will get all of the upselling companies. My advise to you is....DO NOT UPSELL! Charge a flat rate price based around making $100 per hour without scotchgard. I have found that with a TM your price will typically be between 30 and 34 cents per square foot. (If you are using a portable....charging this amount you will probably only bring in about $55 to $75 per hour unless you have a helper.) Sell your quality and service....NOT YOUR PRICE! Also, watch where you are advertising as well....the lower the median income....the higher the number of price shoppers. The higher the median income....the lower the number of price shoppers. To Your Success, Kris |
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nightrider
Marketing Master
Joined: 12/March/2004 Status: Offline Points: 4656 |
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Posted: 08/December/2005 at 9:23pm |
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Pass me a bag of chips Doug, hey what's on the boob tube tonight,.......... feel like going out to the bush Nightrider |
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doug
King of the One Liners 
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Posted: 08/December/2005 at 9:05pm |
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Well Jack which would you rather? Everyone wants to work for free? Been there did that and now I am not intereste
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Just My opinion
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nightrider
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Joined: 12/March/2004 Status: Offline Points: 4656 |
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Posted: 08/December/2005 at 9:03pm |
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So that's why you're always at home..........is your couch comfortable..............would you like another bag of chips with that 2 litre of coke Nightrider |
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Posted: 08/December/2005 at 8:59pm |
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I charge what I want and what I need? I think it was JP who said if I am going to go broke I want to go broke at home on the couch watching tv and eating chips. Not working for nothing?
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Just My opinion
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cutpile wrote:
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