She said my price was too HIGH !!!
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Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=1906
Printed Date: 05/May/2024 at 10:16am
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Topic: She said my price was too HIGH !!!
Posted By: John L
Subject: She said my price was too HIGH !!!
Date Posted: 07/September/2005 at 10:57pm
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earlier today did... 4rms, hall, & steps =$125 she added steps down to the rec.rm so $20 then the rec. rm 300sft for $36 .12centssft total $181.00 she thought i was too HIGH on Price..... What you all think........????? too low...???? After all that she did ask how long to dry...I told her very fast and she liked that........... |
Replies:
Posted By: Advantage
Date Posted: 07/September/2005 at 11:36pm
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Too high compared to what, her $5.00 cup of coffee at Star*****? I think she got a deal. I don't know what the going rate is there but its way above .12/sqft here. My vote is too low. ------------- CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken. |
Posted By: MR. STEAMER
Date Posted: 07/September/2005 at 11:40pm
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sounds about average for the GTA. ------------- www.mr-steamer.com |
Posted By: John L
Date Posted: 07/September/2005 at 11:50pm
| The comp. here is crazy.. guys are going as low as .07cents SFT...no kidding for res and comm. |
Posted By: MR. STEAMER
Date Posted: 07/September/2005 at 11:53pm
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Cheap prices bring cheap customers.... real customers never mind paying for a good service ------------- www.mr-steamer.com |
Posted By: John L
Date Posted: 08/September/2005 at 12:01am
| Oh yea!!! I hear you man ... I don't stoop that low.. NO WAY.... I'll pass on them cheapies..... And I have many times.... |
Posted By: MR. STEAMER
Date Posted: 08/September/2005 at 12:08am
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everyone has to break into the business, but with gas prices all the cheapies will soon disappear... ------------- www.mr-steamer.com |
Posted By: John L
Date Posted: 08/September/2005 at 12:28am
| amen.......Us die hards hang..... |
Posted By: MR. STEAMER
Date Posted: 08/September/2005 at 12:48am
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Even the big names are feeling the pinch, all prices have no place to go but up ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 08/September/2005 at 4:23pm
Some just do a better job of hiding them. Like our famous room pricers? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 08/September/2005 at 5:14pm
That's right. I just raised my prices to $755.00 per room.
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Posted By: MR. STEAMER
Date Posted: 08/September/2005 at 5:20pm
so did I... my new rate is $9.95 a room for the 1st sq ft ------------- www.mr-steamer.com |
Posted By: greg
Date Posted: 08/September/2005 at 9:28pm
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300sq i get 75 bucks, and i think that is low. John L you should rake blue berries you would make more money and get a tan. ------------- nothing is impossable. it just hasn't been done yet. |
Posted By: doug
Date Posted: 08/September/2005 at 10:06pm
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In very small print??????????????????????????? ------------- Just My opinion |
MR. STEAMER wrote:Posted By: cmaster
Date Posted: 08/September/2005 at 11:33pm
That doesn't include detergent, water or fuel. Those are all extra
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Posted By: John L
Date Posted: 08/September/2005 at 11:46pm
| 2.5hrs for $181....Anyday...Anytime... |
Posted By: checkmate
Date Posted: 13/September/2005 at 9:48pm
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Would you like me to clean your carpet ? Or I can just spray it with some sweet perfume, like my low priced competitors aways do. Turn down the machine, Turn up the charme. Cracks some jokes. I would have charged $ 250.00 And she would have loved paying it. |
Posted By: MR. STEAMER
Date Posted: 13/September/2005 at 11:36pm
------------- www.mr-steamer.com |
Posted By: John L
Date Posted: 14/September/2005 at 12:00am
| Well at $250 you wouldn't have the job... I barely got it at $181... |
Posted By: MR. STEAMER
Date Posted: 14/September/2005 at 12:05am
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John L...sometime the cuter man gets the money.... prime example...me and my younger brother.... he's cuter I guess so he makes the sales easy! I have to charm and charm and charm and still will never get half what he'll sell point is maybe checkmate is cute? lol ------------- www.mr-steamer.com |
Posted By: cmaster
Date Posted: 14/September/2005 at 12:39am
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Sometimes it pays to be good looking when dealing with women
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Posted By: MR. STEAMER
Date Posted: 14/September/2005 at 8:22am
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he just strips down to the Mr. Steamer wife beater...lol ------------- www.mr-steamer.com |
Posted By: John L
Date Posted: 14/September/2005 at 9:34am
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I'm 6'1" and tons of fun and i dress to a T... I got checkbooks..creditcards..more money than Mohammad Ali....LOL ! ! ! Good point on the cutie pie stuff.... What's up cutie pie??????????? Hey, this lady was like 80ish... I looked REAL GOOD to her.....LOL ! ! |
Posted By: MR. STEAMER
Date Posted: 14/September/2005 at 2:19pm
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must have made great upsell! ------------- www.mr-steamer.com |
Posted By: cmaster
Date Posted: 14/September/2005 at 7:46pm
She bought everything
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Posted By: doug
Date Posted: 14/September/2005 at 9:48pm
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One foot in the grave and the other on a banana peeling?? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/September/2005 at 12:41am
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Cash the cheque. Quick
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Posted By: doug
Date Posted: 15/September/2005 at 7:40am
He will have a hell of a job to clean for her next year? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 15/September/2005 at 9:23am
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shake that booty ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 15/September/2005 at 2:54pm
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Rattle your bones??? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 15/September/2005 at 3:30pm
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or hers ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 15/September/2005 at 4:38pm
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she will be tooo brittle?? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/September/2005 at 11:27pm
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Give her some milk and a calcium supplement first
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Posted By: checkmate
Date Posted: 16/September/2005 at 12:13am
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Thats becaues shes 80 years old John L !! $ 181.00 were she came from would buy a house ! You sound like you have a soft heart. You did a good deed for this old woman and I think thats great and you made some money too. I was just trying to sugest that you raise your prices a little, in the way of saying that you can always come down on your price, but you cant ever go back up, I always like to shock |
Posted By: doug
Date Posted: 16/September/2005 at 8:45am
Bull baffles brains I guess? ------------- Just My opinion |
Posted By: checkmate
Date Posted: 16/September/2005 at 9:52am
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Are You Baffold ???
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Posted By: doug
Date Posted: 16/September/2005 at 4:26pm
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------------- Just My opinion |
Posted By: cmaster
Date Posted: 16/September/2005 at 5:10pm
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I'm baffled now
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Posted By: doug
Date Posted: 16/September/2005 at 10:21pm
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Join the club ------------- Just My opinion |
Posted By: cmaster
Date Posted: 16/September/2005 at 11:03pm
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Must be time for a hijack
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Posted By: doug
Date Posted: 17/September/2005 at 7:30am
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It was still pitch black here this morning at 6 oclock. the nights are getting longer. ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 17/September/2005 at 1:13pm
------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 17/September/2005 at 2:55pm
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Who cares? it is just a saying and a true one at that. ------------- Just My opinion |
Posted By: John L
Date Posted: 17/September/2005 at 8:13pm
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Forgot to mention after i finished the job and the carpet was superclean and dry in less than 30min.. she then said my price was fair... I did think it was a little low but the competition her is fierce...guys running around with portables in the hatchback of their little cars... When i first started back in the 80's i had a 10gal 2-2stage 100psi porty in a dodge colt and it all fit in the back...One time i backed up into the custy's driveway and this old lady was out doing yardwork... She come's over and says can i help you... I say I'm here to clean your carpet..she say's where's your van...I say all my equipment is right here..she looks in the back and says.. OH no... I can rent one of them...Your not cleaning my carpet...WOW!! Only happened 2 times......... |
Posted By: doug
Date Posted: 18/September/2005 at 9:22am
30 minute or less dry times. What you do just vacuum?? ------------- Just My opinion |
Posted By: John L
Date Posted: 18/September/2005 at 10:45pm
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vacuum first yea....berber dries fast doug....read my 26hp 45blower...250f ATM.... |
30min....It's truePosted By: doug
Date Posted: 18/September/2005 at 11:08pm
wow the only man with a tm on this board I'am impressed. I don't swallow the 30 minute bs that all. I don't care if you are 400 atm ------------- Just My opinion |
Posted By: John L
Date Posted: 18/September/2005 at 11:14pm
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wow the only wise guy on this thread....I'am impressed.....don't really care what you swallow.....But the customers' love it.........do some drystrokes man... 2 words === cold shower === |
Posted By: doug
Date Posted: 18/September/2005 at 11:18pm
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I thought I had logged onto the red board by mistake. this must have changed to the believe it or not thread? ------------- Just My opinion |
Posted By: John L
Date Posted: 19/September/2005 at 12:05am
What u doing wrong doug... moving the wand too fassssssstttt. no dry stokes....If your ever in Wisconsin call me and I will prove to you that i don't lie....And i'll betcha a C-note on that........................
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Posted By: doug
Date Posted: 19/September/2005 at 11:25am
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John I am not calling you a liar. But you are getting better dry times than the low moisture guys? ------------- Just My opinion |
Posted By: Advantage
Date Posted: 19/September/2005 at 7:03pm
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I charge by the sq ft. One customer is shocked by how low the price is. The next looks at you like they were just gut shot. Oops, sorry that was on topic ------------- CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken. |
Posted By: greg
Date Posted: 19/September/2005 at 8:58pm
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pick your price and stick with it and don't let your customers talk you down. there is always another customer willing to pay what you charge. ------------- nothing is impossable. it just hasn't been done yet. |
Posted By: checkmate
Date Posted: 23/September/2005 at 9:07pm
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Posted By: doug
Date Posted: 23/September/2005 at 9:48pm
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How did you comeup with your price per sq. ft.?? Is it based on your overhead or just something you pulled out of the air?? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 23/September/2005 at 10:54pm
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SWAG
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Posted By: jtuseo
Date Posted: 08/December/2005 at 5:24pm
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I think your price was fine it was a better deal for her probally I would ask for $225 for that. She probably is cheap. Dont be afraid to ask for top dollar , be confident & stay Gully. ------------- WWW.PREFERREDCARPETCLEANING.COM |
Posted By: Advantage
Date Posted: 08/December/2005 at 7:41pm
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Priced from the blue book for my area. ------------- CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken. |
Posted By: MR. STEAMER
Date Posted: 08/December/2005 at 7:50pm
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I hate to price compete... you'd figure the most expensive price would get you the best cleaning right???? so why do people always go for the cheapest??? ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 08/December/2005 at 8:59pm
I charge what I want and what I need? I think it was JP who said if I am going to go broke I want to go broke at home on the couch watching tv and eating chips. Not working for nothing? ------------- Just My opinion |
Posted By: nightrider
Date Posted: 08/December/2005 at 9:03pm
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So that's why you're always at home..........is your couch comfortable..............would you like another bag of chips with that 2 litre of coke Nightrider |
Posted By: doug
Date Posted: 08/December/2005 at 9:05pm
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Well Jack which would you rather? Everyone wants to work for free? Been there did that and now I am not interested? ------------- Just My opinion |
Posted By: nightrider
Date Posted: 08/December/2005 at 9:23pm
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Pass me a bag of chips Doug, hey what's on the boob tube tonight,.......... feel like going out to the bush Nightrider |
Posted By: cutpile
Date Posted: 19/December/2005 at 6:43am
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When it comes to price.... There will be those that shop for price and they will get all of the upselling companies. My advise to you is....DO NOT UPSELL! Charge a flat rate price based around making $100 per hour without scotchgard. I have found that with a TM your price will typically be between 30 and 34 cents per square foot. (If you are using a portable....charging this amount you will probably only bring in about $55 to $75 per hour unless you have a helper.) Sell your quality and service....NOT YOUR PRICE! Also, watch where you are advertising as well....the lower the median income....the higher the number of price shoppers. The higher the median income....the lower the number of price shoppers. To Your Success, Kris |
Posted By: nightrider
Date Posted: 19/December/2005 at 2:34pm
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Kris...........I don't know where you're getting all this trivial info from...........but It's borders on dumb.......this is carpet cleaning...........AND YOU WILL SOON REALIZE ALL THOSE PRICE SHOPPERS AND CHOPPERS PAY ALOT OF YOUR EXPENSES You must have taken a Joe Polish course...........what a dumb dumb he is.............but not too dumb 'cause he finds alot of people like you to give him your money Nightrider |
Posted By: John L
Date Posted: 19/December/2005 at 3:00pm
You have alot to learn dude........... |
Posted By: cutpile
Date Posted: 19/December/2005 at 4:27pm
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lol...you guys are a trip! First off....if the two of you upsell your services....lol....I am sorry to have offended you. Secondly...all that upselling does is give the carpet cleaning industry a bad name.... I bet that you go into your customers houses at 4.95 per room and try to slam them for a bill of $1000 for 5 rooms and a hall. lol....I would like to see your customer turn over rate....in the 90's I bet! |
Posted By: nightrider
Date Posted: 19/December/2005 at 4:53pm
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Kriss.........YOU ARE A CLOWN..... AND KNOW NOTHING ABOUT BUSINESS IN GENERAL.... Go back to the shoe store where you worked before and play with peoples feet Nightrider |
Posted By: MR. STEAMER
Date Posted: 19/December/2005 at 5:00pm
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NR cutpile is not the natural sales man you are.... That why he says don't upsell... there are peole that can... and there are people that can't cut is one that can't... upselling a call in no way is ripping a customer off as long as you provide the service.
------------- www.mr-steamer.com |
Posted By: John L
Date Posted: 19/December/2005 at 6:47pm
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Upselling doe's NOT give CC'ing a bad name....If the customer agrees and wants protector or whatever and they ok the price it's all good. How is that giving us a bad name....???? Unless you didn't tell them the price first and hit'em with a large invoice.... |
Posted By: Advantage
Date Posted: 19/December/2005 at 7:30pm
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I think he's talking about the bait and swichers. To them prespraying with plain water is an upsell. "Oh you want me to suck some of that water out? That'll be and extra charge." Not upholstery, tile, carpet repairs, area rugs, protectant, and the like that we consider upsells. ------------- CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken. |
Posted By: John L
Date Posted: 19/December/2005 at 8:27pm
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Advantage if those are added on after what you booked are upsells...but i hear what your saying..... Any extra work you sell after the original booking are upsell, ad ons, extra work....... |
Posted By: cutpile
Date Posted: 19/December/2005 at 8:40pm
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Wow.... I really got a lot of you pretty upset...huh?....lol....that is funny! If you are talking about upselling being additional services such as upholstery....additional rooms....scotchgard....then YES....this is good! If you are talking about going in at $4.95 per room...charging $50 per room to add soap....charging another $20 per room to deodorize it.....AND THEN DO IT ALL WITH A PORTABLE.....I do not care which way you flip it....you are TAKING ADVANTAGE OF YOUR CUSTOMERS!....if that's what you want to call them. |
Posted By: cutpile
Date Posted: 19/December/2005 at 8:42pm
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Also....NIGHTRIDER.....WHY ARE YOU SO AFRAID TO OFFER YOUR REAL NAME? If you have soooo much business expertise....why do you hide your identity? |
Posted By: MR. STEAMER
Date Posted: 19/December/2005 at 9:25pm
the big bait and switch it has nothing to do with providing additonal services above the quoted price ------------- www.mr-steamer.com |
Posted By: nightrider
Date Posted: 19/December/2005 at 9:31pm
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Everybody knows my real name on this site, I don't hide from anyone Nightrider |
Posted By: John L
Date Posted: 19/December/2005 at 9:33pm
Mr.Steamer nailed it....... 
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Posted By: bryan
Date Posted: 19/December/2005 at 9:48pm
| one question do you guys charge to pre-vacuum or give a break if the customer does it |
Posted By: John L
Date Posted: 19/December/2005 at 10:14pm
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No...It's in my quote.... And if they vac.... I still vac.... most ppl vac super fast and miss alot.... If they do vac then you look and if it's all good then you don't need to... Same quote even if they vac........ That's just me though........ |
Posted By: bryan
Date Posted: 19/December/2005 at 10:26pm
| how much on average do you charge to vacuum. Up to now i have been just telling them to vac, and most say they are cool with that. |
Posted By: John L
Date Posted: 19/December/2005 at 10:27pm
| depeds.... every job is different............ |
Posted By: bryan
Date Posted: 19/December/2005 at 11:01pm
| guess you didn't see the average. thats cool if you don't want to say |
Posted By: John L
Date Posted: 19/December/2005 at 11:13pm
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Must of missed it.... show me bryan........... |
Posted By: nightrider
Date Posted: 19/December/2005 at 11:22pm
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I know there will be those of you calling me all kinds of names but here is another gimmick I used to to. I would always request that the customer vaccuum their carpet to the best of their abilities, going over the carpet up to 5 times if they like...........and for doing such a great job of vaccuuming I would offer them a free gift ( usually a set of steak knives, 50 % restaurant & movie passes, or table setting accessories ) When I arrived there, guess what I was holding in my hand as I walked through the door ( and it wasn't my d**k) it was an Electrolux Vaccuum Cleaner ( $ 300.00 at that time ) brand new, and showed them just what their vaccuum missed even after 5 times of cleaning, and before the demo I passed their vaccuum 2 more times on a given area of their choice. You should see their faces when they see all the crap I still picked up with the Electrolux. BUT.......that's not what I wanted to sell them........my trick was I had a contact with an Electrolux dealer and purchased all the refurbished used ones from him at a cheap price and knowing that $ 300.00 was alot of money, I would offer them a used one for $ 150.00 and made $ 100.00. Nightrider |
Posted By: PILE_LIFTER
Date Posted: 20/December/2005 at 12:09am
| cutpile//////you have no idea what youre talking about, nite ryder has good ideas/////tricky//////but if it works y not |
Posted By: bryan
Date Posted: 20/December/2005 at 12:50am
| Don't worry about it john, I guess it was to touch of a question or you don't under stand the definition of average. Either way was not meant to be a big discussion. Nightrider, that is a good idea on the vacuum I like the way you think. |
Posted By: John L
Date Posted: 20/December/2005 at 1:41am
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Ok man....not worried....believe me though....I do understand....
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