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Your Written Guarantee |
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MR. STEAMER 
True Patriot 
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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 Topic: Your Written GuaranteePosted: 23/April/2004 at 9:07pm |
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Who's ever satisfied with Cleaning.....sometimes I'm not satisfied either...what can you do but your best
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doug
King of the One Liners 
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Posted: 23/April/2004 at 12:42pm |
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People will try anything once. weather you clean them a second time is up to you. If they are satisified with your work you have nothing to worry about. Just my opinion |
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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Posted: 23/April/2004 at 11:13am |
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It's never about the job that you do.....it's really about you...they can see it in your face and hear it in your voice weather or not you think, you did your best..... If they believe that you did...there could be 100 spot or stains in the carpet...they'll still love you |
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Rotti123
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Joined: 12/April/2004 Status: Offline Points: 59 |
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Posted: 23/April/2004 at 11:08am |
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I just don't trust people I guess. I figure they will complain about the work just to get the job for free. Maybe I'm wrong.
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MR. STEAMER
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Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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Posted: 23/April/2004 at 11:01am |
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Rotti123
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Joined: 12/April/2004 Status: Offline Points: 59 |
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Posted: 23/April/2004 at 8:46am |
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Small town in Northern NB. Population is about 15,000. There is about the same amount of people living in the rural areas around the city. This is why I could not survive on a carpet cleaning only type business. Maybe I am wrong about thinking people would abuse a satisfaction guarante. I may try it and find out.
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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Posted: 22/April/2004 at 11:51pm |
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I'd guarantee anything in a small town......it's not hard to know if they're lying in a small town...plus the truck would never have to leave my driveway...I could just run hose....lol
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Adwa
Queen of the Board 
Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Posted: 22/April/2004 at 8:19pm |
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That's funny Doug
 I have lived in the city all my life, if there isn't a Timmy's every couple of blocks I wonder what the hell kind of neighbor hood I'm in.
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Posted: 22/April/2004 at 8:08pm |
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Adwa my town is so small both population signs are on the same pole. But things are changing we got 2 Tim Hortons, Know that most people are out of a job they need someplace to hang out. Just my opinion
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Adwa
Queen of the Board
Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Posted: 22/April/2004 at 7:44pm |
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You must be from a small town Rotti, were would that be. I find in smaller towns everybody knows everybody and if one person feels that they have been wronged it could put a strain on your reputation. Let me know if that is true. |
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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Posted: 22/April/2004 at 7:11pm |
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Like Ted would say it's a numbers game...some will some won't...just hope that you come out on top at the end of the month
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Rotti123
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Posted: 22/April/2004 at 4:38pm |
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Where I live I think people would really abuse a guarante like Doug's. Maybe enough people would appreciate it to make up the difference but I know for sure some people would take advantage.
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PadMan
Dr. Low Moisture 
http://ccsop.com Joined: 11/March/2004 Location: United States Status: Offline Points: 1032 |
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Posted: 22/April/2004 at 4:27pm |
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WE guarantee that they are either happy or they owe us nothing. PERIOD! |
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Converting HWE customer to VLM customers for 30 Years!
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Posted: 22/April/2004 at 3:41pm |
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We guarantee complete satisfaction or we reclean at no charge if notified within 72 hours of completion. No exceptions, no arguments and no excuses and no one abuses it. We also will do a touchup for N/C if Murphy's law comes into force and there is a spill right after we clean. Most people still pay even if we say N/C for spot removal. Spot removal, we only offer this service for our clintel quite often at N/C as a service. But people offer to pay anyway. this is just my opinion
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Rotti123 wrote:
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