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carpetologist View Drop Down
The Great Hardini
The Great Hardini
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Hocus Pocus

Joined: 20/January/2004
Location: Canada
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Post Options Post Options   Thanks (0) Thanks(0)   Quote carpetologist Quote  Post ReplyReply Direct Link To This Post Posted: 21/April/2004 at 6:36pm

Good question doug.

Many cleaners get frightened and back away from guarantees. When a customer asks about a guarantee or warranty many cleaners read too much into it. Most customers if they hear you say "We guarantee to do a good job" that's all most really want to hear.

The suggestion Steamer made is a good one to help sell guard. If you buy the guarantee we offer to come back for spotting free. Most when they get this sell up remember nothing is free. Going back is all a numbers game. Some you win some you lose.
Depends on your quality.

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Adwa View Drop Down
Queen of the Board
Queen of the Board
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Joined: 05/March/2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 20/April/2004 at 10:59pm

Man Steamer you make me laugh 

That is the answer I would expect from you. You certainly stand by what you say and never wavier.

Instead of the Leafs we should be saying !!GO STEAMER GO!!

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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 20/April/2004 at 10:32pm

Originally posted by doug doug wrote:

Does anybody offer any type of guarantees with your cleaning?  Or should you? Just my opinionGuitar
I guarantee all the stains won't come out....on every invoice it says"no guarantee on stains"

But most companies guarantee the gard.....they'll come back and spot clean if you had gard applied...and if it doesn't come out they will refund you the gard purchase price...

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splash_$$$_dash View Drop Down
Carpet Cleaning Specialist
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Post Options Post Options   Thanks (0) Thanks(0)   Quote splash_$$$_dash Quote  Post ReplyReply Direct Link To This Post Posted: 20/April/2004 at 8:50pm
I guarantee friendly service with a smile
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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 20/April/2004 at 8:30pm
Does anybody offer any type of guarantees with your cleaning?  Or should you? Just my opinionGuitar
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