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carpetologist
The Great Hardini Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
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Good question doug. Many cleaners get frightened and back away from guarantees. When a customer asks about a guarantee or warranty many cleaners read too much into it. Most customers if they hear you say "We guarantee to do a good job" that's all most really want to hear. The suggestion Steamer made is a good one to help sell guard. If you buy the guarantee we offer to come back for spotting free. Most when they get this sell up remember nothing is free. Going back is all a numbers game. Some you win some you lose. |
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Adwa
Queen of the Board Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Man Steamer you make me laugh That is the answer I would expect from you. You certainly stand by what you say and never wavier. Instead of the Leafs we should be saying !!GO STEAMER GO!! |
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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But most companies guarantee the gard.....they'll come back and spot clean if you had gard applied...and if it doesn't come out they will refund you the gard purchase price... |
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splash_$$$_dash
Carpet Cleaning Specialist Joined: 07/April/2004 Location: Toronto Status: Offline Points: 742 |
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I guarantee friendly service with a smile
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doug
King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Does anybody offer any type of guarantees with your cleaning? Or should you? Just my opinion
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