How Long Is Too Long |
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Adwa
Queen of the Board Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Danmarck Your lucky to have that trust. Here in the big city cut throat is on everybody's minds. Hand shaking also went out in the 60's.
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danmarck
Groupie Joined: 12/September/2004 Location: United States Status: Offline Points: 482 |
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Two weeks is about right.I try to keep it at around two weeks by doing
the following . I try to maintain a good relationship with my competitors. I feel it makes things alot less stressful being able to wave at a competitor rather than being flipped off by them. Anyway, one of my competitors and I feed each other. When he gets too many customers or a customer that needs it done today or tommorrow and he can't get to it , he refers me and I do the same for him. We know of each others methods and quality work. I tell his customers that we would be cleaning as a favor to ___________ and that they should return to him next time. He does the same for me when I'm in a bind. It has worked very well. Now my nephew has gotten into the business and we will also be able to do some of the same. This may not work for everyone , but it does for us. |
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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In the GTA ...they would say call me.....maybe it'll be dirty again by that time...because I'm getting someone else out here by tommorrow |
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doug
King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Mr Steamer: What would someone say if you told them on the phone they are number 587 on the list. I will call you in 3 or 4 months and give you a time.
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Just My opinion
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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I guess that happens when you only can do 1 job a day |
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Steaminpile
Master Carpet Cleaner Joined: 04/February/2004 Location: Canada Status: Offline Points: 1150 |
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good question I'm booked for the next 2 weeks and not sure what to do many customers want it done NOW. I hate the idea of hiring someone.But I do have a van and TM sitting around doing nuttin Not sure what method has to do with knowing how to run a biz Edited by Steaminpile |
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PadMan
Dr. Low Moisture http://ccsop.com Joined: 11/March/2004 Location: United States Status: Offline Points: 1032 |
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You want some crackers with that Whine Doug> LOL
He doens't charge enough his customers KNOW they will have a long wait and they PLAN on it. He doens't lose them because they have to wait, the BANK on the fact they will have to wait.
You soakers have a lot to learn... |
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Converting HWE customer to VLM customers for 30 Years!
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cleanex
Carpet Cleaning Specialist Joined: 17/October/2004 Location: Canada Status: Offline Points: 705 |
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Our 9.00am appointment, which everybody likes is booked 4 to 5 weeks ahead
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DON ELDRED
YOU CAN "STAND" ON OUR REPUTATION |
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doug
King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Padman: What has price got to do with it? If people book him for a date so what? People who want something done in a couple of weeks don't wait 3 months. Oh I forgot he must clean with op so three month wait would be not out of the norm.
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Just My opinion
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PadMan
Dr. Low Moisture http://ccsop.com Joined: 11/March/2004 Location: United States Status: Offline Points: 1032 |
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Week or two is great, more than that you have two choices, more men and equipment or higher prices. I have a friend down in Florida booked SOLID for 3 months in advance, but he REFUSES to raise prices....hummm! |
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Converting HWE customer to VLM customers for 30 Years!
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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As they come in ...you work on each day untill it's full... unless there is a request.... a two day turn over to start....
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doug
King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Mr. Steamer: I do not mean people that call and book an appointment for a month or so down the road. I mean as the calls come in.
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Just My opinion
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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Doug its shows that you are busy... people want to use the peoples cleaner.... so the busier you are the busier you'll get |
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doug
King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Mr. Steamer:I would think a two week wait should be the max. If longer maybe more equipment or people is needed. Over two weeks is certainly not the best service.
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Just My opinion
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