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How Long Is Too Long

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danmarck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 17/November/2004 at 11:16pm
Two weeks is about right.I try to keep it at around two weeks by doing
the following .

I try to maintain a good relationship with my competitors. I feel it makes
things alot less stressful being able to wave at a competitor rather than
being flipped off by them.

Anyway, one of my competitors and I feed each other. When he gets too
many customers or a customer that needs it done today or tommorrow
and he can't get to it , he refers me and I do the same for him. We know
of each others methods and quality work.

I tell his customers that we would be cleaning as a favor to ___________
and that they should return to him next time. He does the same for me
when I'm in a bind. It has worked very well. Now my nephew has gotten
into the business and we will also be able to do some of the same.

This may not work for everyone , but it does for us.
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Adwa View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 17/November/2004 at 11:22pm
Danmarck  Your lucky to have that trust. Here in the big city cut throat is on everybody's minds. Hand shaking also went out in the 60's.
The Following Statements do not Necessarily Reflect the Views of this Forum Network

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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/November/2004 at 11:23pm
A carpet cleaning world with brotherly love....lol wow
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PadMan Quote  Post ReplyReply Direct Link To This Post Posted: 17/November/2004 at 11:44pm

Steamer, of COURSE HWE can have three week waiting times, however THINK ABOUT THIS, you can call a 100 HWE guys ANYTIME, however Padders a bit harder to find, once you use them and want them you are willing to wait.

 

That just gets back to the niche market you don't like hearing about.

Converting HWE customer to VLM customers for 30 Years!
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danmarck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 17/November/2004 at 11:45pm
When you think about it neither of us loses that customer to possibly an
outsider, with the chance of never seeing thim again. This way we tend to
keep our customers!!! And by getting along we have ordered chemical
in in larger volume to save freight etc.. Sounds weird, I'm sure, but it
works.

What you guys have enjoyed on the forum ( talking SHOP) , we once in
while enjoy in person. It's always fun to talk shop... and if you guys
always keep your distance from all you competitors you don't get that
opportunity.

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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 8:04am
danmark:  I have reccommended  one of my competitors before and had people say they will wait.   Being in a small area little different.  I told someone I am not interested in continueing cleaning their home because of various reasons and??  Most of their friends drop us because they make up some line of bull about us.  At that point it takes a couple of years to set the record strait.  The rollercoaster ride go around and around and up and down.Guitar
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danmarck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 8:51am
I agree Doug , word of Mouth when good is fanatastic when Bad can be a
nightmare. That's what keeps us on our toes!!
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danmarck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 8:53am
By the way Doug , did you and Mr. Steamer ever get a chance to download
our software?? just wondering???
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 5:05pm
maybe I'm doing something wrong...I still couldn't get it to work...no matter what browser I used...
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 5:23pm
Mr. Steamer:  Maybe it is your commodore 64 is too slow for it??Guitar
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Harry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Harry Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 10:49pm

I have been booking leather restoration jobs for Jan and Feb since August.

As Padman points out, they have no choice but to wait.

Just booked another one today $1,000 job to be done in late January.

 

 

Be Juan in a Million - be a Leatherwright.
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 19/November/2004 at 6:37am
64 is out already... I'm still using the Pet computer
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 19/November/2004 at 7:26pm
Mr. Steamer:  I here Radio Shack has a new one out I think it is a Tandy 1000?Guitar
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danmarck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 20/November/2004 at 12:50am
Did either one of you sucessfully download yet?? What about anyone else.

I did see one download from Canada Yesterday. Also form Nevada, and
Australia.

So it is working. I don't know what to advise unless I get more detailed
info from you.

What happens?????
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