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How Long Is Too Long |
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doug 
King of the One Liners 
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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 Topic: How Long Is Too LongPosted: 16/November/2004 at 12:46pm |
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How long are you booked in advance? How long is too long to keep potential customers waiting? How many jobs do you book a day and still leave time for extras. I know this can vary from place to place and method to method. Just a few questions reagarding what some consider good service.
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Just My opinion
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MR. STEAMER
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Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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Posted: 16/November/2004 at 6:08pm |
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Most times 2 weeks of bookings
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doug
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Posted: 17/November/2004 at 1:12pm |
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Mr. Steamer:I would think a two week wait should be the max. If longer maybe more equipment or people is needed. Over two weeks is certainly not the best service.
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MR. STEAMER
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Posted: 17/November/2004 at 2:10pm |
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Doug its shows that you are busy... people want to use the peoples cleaner.... so the busier you are the busier you'll get |
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doug
King of the One Liners
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Posted: 17/November/2004 at 2:31pm |
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Mr. Steamer: I do not mean people that call and book an appointment for a month or so down the road. I mean as the calls come in.
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MR. STEAMER
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Posted: 17/November/2004 at 4:24pm |
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As they come in ...you work on each day untill it's full... unless there is a request.... a two day turn over to start....
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PadMan
Dr. Low Moisture 
http://ccsop.com Joined: 11/March/2004 Location: United States Status: Offline Points: 1032 |
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Posted: 17/November/2004 at 4:41pm |
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Week or two is great, more than that you have two choices, more men and equipment or higher prices. I have a friend down in Florida booked SOLID for 3 months in advance, but he REFUSES to raise prices....hummm! |
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Converting HWE customer to VLM customers for 30 Years!
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doug
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Posted: 17/November/2004 at 5:07pm |
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Padman: What has price got to do with it? If people book him for a date so what? People who want something done in a couple of weeks don't wait 3 months. Oh I forgot he must clean with op so three month wait would be not out of the norm.
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cleanex
Carpet Cleaning Specialist 
Joined: 17/October/2004 Location: Canada Status: Offline Points: 705 |
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Posted: 17/November/2004 at 5:21pm |
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Our 9.00am appointment, which everybody likes is booked 4 to 5 weeks ahead
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DON ELDRED
YOU CAN "STAND" ON OUR REPUTATION |
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PadMan
Dr. Low Moisture
http://ccsop.com Joined: 11/March/2004 Location: United States Status: Offline Points: 1032 |
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Posted: 17/November/2004 at 7:19pm |
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You want some crackers with that Whine Doug> LOL
He doens't charge enough his customers KNOW they will have a long wait and they PLAN on it. He doens't lose them because they have to wait, the BANK on the fact they will have to wait.
You soakers have a lot to learn... |
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Converting HWE customer to VLM customers for 30 Years!
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Steaminpile
Master Carpet Cleaner
Joined: 04/February/2004 Location: Canada Status: Offline Points: 1150 |
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Posted: 17/November/2004 at 7:21pm |
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good question I'm booked for the next 2 weeks and not sure what to do many customers want it done NOW. I hate the idea of hiring someone.But I do have a van and TM sitting around doing nuttin Not sure what method has to do with knowing how to run a biz Edited by Steaminpile |
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MR. STEAMER
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Posted: 17/November/2004 at 9:50pm |
I guess that happens when you only can do 1 job a day |
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doug
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Posted: 17/November/2004 at 10:01pm |
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Mr Steamer: What would someone say if you told them on the phone they are number 587 on the list. I will call you in 3 or 4 months and give you a time.
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MR. STEAMER
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Posted: 17/November/2004 at 10:14pm |
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In the GTA ...they would say call me.....maybe it'll be dirty again by that time...because I'm getting someone else out here by tommorrow
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