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VACUUM BEFORE CLEANING
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duckcountry View Drop Down
Master Carpet Cleaner
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Joined: 29/October/2005
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Points: 1082 		Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 21/June/2008 at 2:35pm
2nd rate is just less than perfect.  That has become the standard for quality is the developed worlds.  Why buck the trend? 

Doing the job because you can do it better than the customer is why we are hired.
Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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Superglide Ken View Drop Down
Grand Potentate
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Joined: 17/March/2004
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Points: 4868 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Superglide Ken Quote  Post ReplyReply Direct Link To This Post Posted: 21/June/2008 at 2:05pm
Originally posted by FreshAire FreshAire wrote:


Wrong Mr Steamer, your super-sucker won't get everything up, especially not in a heavily soiled carpet. Don't believe me? Go back next day with a Dyson and vacuum it and see just how much crap is left behind! When that soil load is wet out, it gets sticky and only partially gets flushed... try getting dust on your clothes and then dust it off with a dry hand- most comes out. Try it with a wet hand and see what happens; same thing applies to carpets!!!Personally my customers don't get the choice, and once they've seen the result of what comes out of their carpet in spite of their having "vacuumed" already with their 40 year old wheezer of a vac, they are always happy that you do do a proper pre-vac, have not had a single customer complain about it to date! And let's face it, even the ones with the best vac tend to be fairly lazy with their vacuuming and you end up only get a half-arsed attempt done! Why bother letting them do it for you, unless of course you really don't give too much of a sh*t about quality outcomesConfusedAnd as for your comment about "your customers would never pay for it"
Mr Steamer, I used to say the same thing- until I started doing it and
guess what? I might have dropped 10% of my customers, but the extra
charge per job meant I still made more money at the end of the day with
less travel (Read: expense) at the end of the day!


Got to agree with Freshaire on this one. If you don't prevac, you are doing a 2nd rate job. If you can't make enough on a job by doing this, turn the job down. Doing the job right should always take priorty over prifitability on the job. Doing the job right is WHY you were hired to do it in the first place.
Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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cmaster View Drop Down
IICRC Instigator
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Joined: 29/January/2004
Location: Canada
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 21/June/2008 at 12:14pm
Originally posted by Hammy Hammy wrote:

Just give it a good once over with the broom.
 
Don't forget the shovelShocked

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Hammy View Drop Down
Carpet Cleaning Guru
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Points: 10330 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 21/June/2008 at 5:06am
Just give it a good once over with the broom.
Could somebody just clean my carpets!
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FreshAire View Drop Down
Journeyman
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Joined: 13/May/2008
Location: Perth W. Aust
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Points: 251 		Post Options Post Options   Thanks (0) Thanks(0)   Quote FreshAire Quote  Post ReplyReply Direct Link To This Post Posted: 20/June/2008 at 9:54pm
Wrong Mr Steamer, your super-sucker won't get everything up, especially not in a heavily soiled carpet. Don't believe me? Go back next day with a Dyson and vacuum it and see just how much crap is left behind! When that soil load is wet out, it gets sticky and only partially gets flushed... try getting dust on your clothes and then dust it off with a dry hand- most comes out. Try it with a wet hand and see what happens; same thing applies to carpets!!!

Personally my customers don't get the choice, and once they've seen the result of what comes out of their carpet in spite of their having "vacuumed" already with their 40 year old wheezer of a vac, they are always happy that you do do a proper pre-vac, have not had a single customer complain about it to date!

And let's face it, even the ones with the best vac tend to be fairly lazy with their vacuuming and you end up only get a half-arsed attempt done! Why bother letting them do it for you, unless of course you really don't give too much of a sh*t about quality outcomesConfused

And as for your comment about "your customers would never pay for it" Mr Steamer, I used to say the same thing- until I started doing it and guess what? I might have dropped 10% of my customers, but the extra charge per job meant I still made more money at the end of the day with less travel (Read: expense) at the end of the day!

Edited by FreshAire - 20/June/2008 at 9:59pm
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MR. STEAMER View Drop Down
True Patriot
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Only in the GTA

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Points: 14549 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 20/June/2008 at 8:48pm
nope not me.... 
 
I could never get anyone to pay for pre-vac'n....
 
so I always insist that the customer do it..
 
Clap
 
I have a 56 blower on my truck......even if the don't do a great job everything gets sucked up....
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nightrider View Drop Down
Marketing Master
Marketing Master


Joined: 12/March/2004
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Points: 4666 		Post Options Post Options   Thanks (0) Thanks(0)   Quote nightrider Quote  Post ReplyReply Direct Link To This Post Posted: 20/June/2008 at 8:33pm
Soil Lint Green sounds alot like Steamer........................choooooo  chooooooo
 
                                                 Nightrider
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Soil Lint Green View Drop Down
Carpet Cleaning Specialist
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Joined: 30/December/2007
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Points: 551 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Soil Lint Green Quote  Post ReplyReply Direct Link To This Post Posted: 20/June/2008 at 2:37pm
I agree that at premium prices you should pre-vac.  The customer may claim to have done this for you but their machine and method may not be good enough.  I filled up a bagless twice in a small home where the customer did me a favor.  A close examination of their vacuum provided answers as did the look on their face when I explained proper care of the machine and the recommended vacuuming method.

If you want to a respectable reputation, pre-vac.  Only nightrider can get away with doing it in a french maid outfit. Wink
It's ORY GUN, not OR A GONE. Learn to talk.
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Ken_Is_OK View Drop Down
Carpet Cleaning Specialist
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Points: 523 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Ken_Is_OK Quote  Post ReplyReply Direct Link To This Post Posted: 20/June/2008 at 8:52am

If you're telling the customer to pre vacuum you might as well tell them to pre spray, extract then groom after renting a Ninja from Ted.
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MR. STEAMER View Drop Down
True Patriot
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Points: 14549 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 19/June/2008 at 11:18pm
you tell the customer to prevac...and get right into the corners....and when they don't you blast them
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cmaster View Drop Down
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Joined: 29/January/2004
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 19/June/2008 at 11:18pm
Originally posted by nightrider nightrider wrote:

I like it when I hire a cleaning woman who cleans my carpet wearing a skimpy maids outfit.........................
 
                                               Nightrider
 
Yeah, but does she prevac, or is that foreplayShocked

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cmaster View Drop Down
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 19/June/2008 at 11:17pm
A carpet should be pre vacuumed. If you charge enough to include it, go for it. If the custy wants discount cleaning, let them vacuum it or charge extra for itBig%20smile

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Mr. Slide View Drop Down
Carpet Cleaning Specialist
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Joined: 16/May/2006
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Points: 979 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mr. Slide Quote  Post ReplyReply Direct Link To This Post Posted: 19/June/2008 at 10:51pm
I TELL THE CUSTOMER TO VAC.
i VERY RARELY VAC.
 
 
 
                                     G/DAY  ALSmokey 


Edited by Mr. Slide - 19/June/2008 at 11:29pm
http://qcsliders.com
!!!Check this out!!!
Put a Slide Not a Glide on your Wand, and do a better job!
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nightrider View Drop Down
Marketing Master
Marketing Master


Joined: 12/March/2004
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Points: 4666 		Post Options Post Options   Thanks (0) Thanks(0)   Quote nightrider Quote  Post ReplyReply Direct Link To This Post Posted: 19/June/2008 at 10:22pm
I like it when I hire a cleaning woman who cleans my carpet wearing a skimpy maids outfit.........................
 
                                               Nightrider
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