LIABILITY

So you should the the customer thar doug...  Once I do an est.  I'm so charming and truthful that they don't want anyone else but me...

nothing wrong with bringing your insurance and bond papers with you, educate the customer... I bet my life that the customer will ask all the other bidders to come up with the same stuff.  Do you know what you've just done???

Raised the bar

Is it not interesting that large corporations in the GTA are looking for in many cases an extremely competitive quote and yet they seldom ever ask how long you have been in the business or if you have insurance.

And usually the lowest bidder generally has no insurance. This is one of the reasons he can quote so low.

This is a followup to my orignal post regarding a customer's injury. Here is the proper proceedures to follow when claening in someone's home according to Royal Sun Alliance

1) Signs and cones placed  in around work area.

2) Door areas must be taped off as to make sure nop one enters or leaves work area.

3) Homeowner must be kept advised at all times where you are working.

4) You are responsible till carpet is completely dry.

5) Homeowner should sign that you have explained your cleaning system to them regardless how many times you have been there.

As you can see I hope no one else has a situation like this happen.  By the way the Royal was my insurance carrier.

It looks like like the homeowner is good for around 30 to 40 thousand just to close the claim.  Because of privacey laws I am not allowed to see what they said.  Go fugure.  I didnt' post for sake of an argument Mr. Steamer but just for your FYI

It's the old 80-20 principal. I will bet my bottom dollar that 80% of Toronto carpet cleaners do not have insurance. Now for the 20% that do what a wonderful opportunity to plasticise your policy and show it to every potential customer.

Play it up and mention that maybe the guy who gave them that low, low, low quote just may not have insurance.

Plant the seed.

WHAT A SALES TOOL.

I have been sued for 1 1/2 million from a slip/fall in an apartment building hallway. The building owner was sued too. As fate would have it we both have the same insurance company, but different divisions. They handled everything. The suit has been going on for years, if and when they pay they will then in turn sue (subrogation)the subcontractors or subcontactors insurance company.

Have to be insured no matter where you are on the hierarchy.