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New Wand $49.99 |
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ul78 
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Joined: 07/September/2005 Status: Offline Points: 2 |
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 Topic: New Wand $49.99Posted: 07/September/2005 at 3:51pm |
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I joined this forum for the expertise of it's members. It's truly a disappointment when members actively "slam" one another. A critical issue for business is finding the problem, correcting the problem and satisfying (as much as reasonably expected) the customer. Regardless of the reason for the failure of Ken's equipment, he made good for his customer. That's the key for customer satisfaction.
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Superglide Ken
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SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868 |
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Posted: 13/August/2005 at 4:11am |
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Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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Mr. Patel
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Joined: 16/July/2005 Location: Canada Status: Offline Points: 41 |
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Posted: 13/August/2005 at 12:46am |
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No its true hate
you will find many people who have the same stories dealing with ken
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Dennis Conner
SGK Basher 
Joined: 11/October/2004 Status: Offline Points: 640 |
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Posted: 13/August/2005 at 12:31am |
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Not a chance!
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Mick Oz
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Joined: 18/July/2005 Location: Australia Status: Offline Points: 160 |
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Posted: 13/August/2005 at 12:29am |
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I am begining to wonder if all this hostility shown toward Ken is actually a farce to hide the true love and affection really felt toward him.
Mick |
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Dennis Conner
SGK Basher
Joined: 11/October/2004 Status: Offline Points: 640 |
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Posted: 13/August/2005 at 12:22am |
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and that is why you are a...
BIG LOSER!
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Superglide Ken
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SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868 |
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Posted: 12/August/2005 at 10:56pm |
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I was away on holidays last year when they got shipped out, but I did take responsibility for it anyways. The buck always stops with me when anything goes wrong. As it should.I gain when things go right, so it is I that lose when things don't go so well.
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Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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Mr. Patel
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Joined: 16/July/2005 Location: Canada Status: Offline Points: 41 |
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Posted: 12/August/2005 at 10:49pm |
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He did not have a steam way wand only pictures of one
Mr patel |
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Dennis Conner
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Posted: 12/August/2005 at 10:35pm |
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YOUR NAME WAS ON IT, YOUE RESPONSIBILITY! DON'T BLAME THE MACHINIST...DIDN'T YOU LOOK AT IT BEFORE YOU SHIPPED IT.
You made mquipment to make glides....LMFAO! I'm then gussing that means you sharpened the knife you use to whittle the glides and slit the tube for the lips!
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Superglide Ken
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Posted: 12/August/2005 at 10:26pm |
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Not made by me Mr. Patel. The machinist that made those was fired for that poor quality product. Neva was given Free Glides for as long as she is in this business as a result. She is very happy with the Steamway UltraLip glides that we send her now.All our glides are now made in house to control product quality, and to allow us to offer a great product at a great price.I designed alot of the equipment we use now myself so that we have a better glide product than any other manufacturer in the business.
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Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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Mr. Patel
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Joined: 16/July/2005 Location: Canada Status: Offline Points: 41 |
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Posted: 12/August/2005 at 10:06pm |
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what about the neva chain saw glides
those were not very good
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Superglide Ken
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SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868 |
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Posted: 12/August/2005 at 9:46pm |
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Pretty much.
Pretty much the best you can buy for the dollar paid anywhere(the planet) or I would not offer it, DLD. |
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Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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dennis_is_ok
Carpet Cleaning Specialist 
Joined: 02/August/2005 Location: Canada Status: Offline Points: 460 |
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Posted: 12/August/2005 at 9:08pm |
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SGK Is everything you sell considered the best on the planit? |
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Superglide Ken
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SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868 |
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Posted: 12/August/2005 at 3:27pm |
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That is still an excellant price for a wand within Canada, Jackblack. For another $25 though, you can install a pair of SS lips on it and get rid of that large cumbersome glide on it. Then you could put Teflon Lips on it and really see how a wand can slide.
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Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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Superglide Ken wrote:
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