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Are we running out of carpet??? |
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Topic: Are we running out of carpet???Posted: 12/March/2004 at 12:30am |
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How many customers a year do we lose to hardwood flooring, or laminate.....Customer think its healthier to have hard surfaces in their homes..what are you doing to fight back???? Most times I tell them that carpet is actually better for holding down dust...easier on the back and feet....and add insulation both in noise and warmth to their homes... what else can I tell them??? any ideas??? or should I be taking a hardwood refinishing class??? |
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nightrider
Marketing Master
Joined: 12/March/2004 Status: Offline Points: 4666 |
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Posted: 12/March/2004 at 8:21pm |
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What you should actually do is this, hire a helper and go around door to door taking a survey on the unexplanable phenomenon of carpet fibre vs hardwood flooring in the household. Don't forget to mention that there is an advantage of having carpeting in every room and then proceed to explain the mechanics of the parapsychological phenomenon of food disappearing deep down into the fibres thus reducing the need of plactic garbage bags that polute our enviroment. Just don't mention the creation of carpet beetles, dust mites, larvee,ground in dirt,stains,musty odors,mould, embedded sand, alergies, dry throat and nose syndrum..........you know what I mean ........keep it to the point and honest........as long as you tell only the good stuff honestly. Oh yeah, don't forget to tell them that they will have to change their carpet every 3-5 years, cause we can't clean it anymore because we sucked up all their carpet fibres in our big and powerful truckmount and scrubbed the sh*t out of their backing, and put so much water when we did clean it that the wood underneith is now black with rot, and will have to be sanded down. Not to mention all the stapple holes in the floor. Then lastly you have to tell them the story of the philosophical renaissance and critique of hardwood floors, and write up a manifesto condeming all those who oppose carpeting over wood floors. This endeavor on your part would greatly be appreciated by all the carpet cleaners in North America, because while you and your silly helper are out on a crusade of stupidy, all us other carpet cleaners that are aware of the facts that times change and fads are in and out with a wink of an eye. DON'T WORRY.........BE HAPPY DON'T GIVE UP YOUR DAY JOB. HAVE A GREAT SEASON FOR 2004........JACK FROM MONTREAL, QUEBEC. |
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 12/March/2004 at 11:33pm |
could there be anymore nothing in a post Thanks Jack Quack from Quebec |
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LeeS.
Groupie
Joined: 30/January/2004 Location: Canada Status: Offline Points: 79 |
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Posted: 12/March/2004 at 11:41pm |
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Yes, its the post above this one.
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John L
Carpet Cleaning Guru
Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Posted: 03/September/2005 at 11:04pm |
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To do carpet and hardwood floor like me is an advantage...My first job years ago was $800.00 US and took less than 6hrs.........$1 SFT around here............
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Adwa
Queen of the Board
Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Posted: 03/September/2005 at 11:20pm |
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I guess you can say that was the job that hooked you into this business John.
The smell of money is very powerful.
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The Following Statements do not Necessarily Reflect the Views of this Forum Network
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cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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Posted: 03/September/2005 at 11:55pm |
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If you can do it well and make money at it, I say go for it
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 04/September/2005 at 9:01am |
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Everytime someone walks out the door with a new porty the pie gets smaller.
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Just My opinion
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cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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Posted: 04/September/2005 at 9:36am |
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For every new CC business, another one shuts down. Just like janitorial, some people don't charge enough for their services.
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badgerman steve
Newbie
Joined: 02/June/2005 Location: Canada Status: Offline Points: 12 |
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Posted: 05/September/2005 at 12:18am |
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Hi all. I accually do survey my clients as they come through my rug cleaning plant. I very often will "pitch" my brothers in-home carpet cleaning company and a very large percentage of my clients state "I have no (fitted) carpet" I will then question them if they have maybe a bedroom or two, or a family room perhaps that does have some carpet. It is extraordinary how many of my clients will state " I have NO carpet in my house at all" I will then ask them why they have no carpet. They will usually state it is because they could never keep it looking clean, and when they saw the filth that came out of the carpet as it was hauled out of their house they vowed to never have wall-to-wall fitted carpet again. Usually I will state to the client that there is a certain swedish study that proved carpet makes a home heathier. The client then says, I don't believe that, besides you can always find a study to support whatever you want. Seriously, the shift to hard surface and subsequently loose rugs is no fad. Just ask your clients the right questions. The writing is on the wall. Carpet retailers everywhere are reporting exponential growth in hard surface flooring while residential carpet sales are down. Loose rug sales are huge. My rug washing business is up massively, over 800 rugs a month now and just a little city of 110k homes! Dusty.
Edited by badgerman steve |
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Stephen (DUSTY) Roberts
The inventer of the Rugbadger Dry Soil Seperator for Loose Rugs! Bug, Allergen, Dirt and Grit Eliminator for Rug Renovating. |
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John L
Carpet Cleaning Guru
Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Posted: 05/September/2005 at 12:33am |
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Don't worry...there is a turnover in this biz....Think about it.. have you kept every single customer???? No... Same here... Not a whole lot of loyalty.. but then again that could be your fault by not keeping your name in front of them after the sale....And even if you do some will take the cheapest deal (price)...The cheapies are never loyal... They will forget weeks later who did the job....not all but some.... TURNOVER keeps you in biz...A good customer list is gold...If you know how to keep'em in your back pocket........
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cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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Posted: 05/September/2005 at 2:17am |
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Ain't that the truth
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Advantage
Senior Member
Joined: 22/May/2005 Location: United States Status: Offline Points: 158 |
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Posted: 05/September/2005 at 10:38am |
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If I didn't have return customers I don't think I'd be in business. I rely on refferal marketing to get jobs. If they don't remember who did the job how are they going to reffer you? You have to blow their socks off. Go way beyond the call. They will remember that. And they will tell their friends.
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CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken.
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 05/September/2005 at 11:44am |
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I would tell my friends too if I got a blow job when the job was done?
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Just My opinion
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