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What would you do in this situation??? |
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arielya 
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Joined: 30/September/2006 Status: Offline Points: 4 |
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 Topic: What would you do in this situation???Posted: 30/October/2006 at 4:45pm |
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And what would you say about them? It looks like you have a good opinion on them.
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go get the wormer !
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kanji
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Joined: 27/September/2006 Location: Israel Status: Offline Points: 7 |
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Posted: 07/October/2006 at 2:18pm |
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30 days guarantee for carpet cleaning is not always a good thing to begin with, not in every place - for example, have a look on this company in LA and see how they handle this out.
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danmarck82
Carpet Cleaning Specialist 
Joined: 08/February/2004 Status: Offline Points: 618 |
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Posted: 07/October/2006 at 9:53am |
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Glad my answer didn't end up after yours.
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dennis_is_ok
Carpet Cleaning Specialist
Joined: 02/August/2005 Location: Canada Status: Offline Points: 460 |
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Posted: 07/October/2006 at 8:57am |
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Kill her and hide the (forensic) evidence!
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danmarck82
Carpet Cleaning Specialist
Joined: 08/February/2004 Status: Offline Points: 618 |
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Posted: 07/October/2006 at 12:56am |
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Excellent advise.
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Mr. Slide
Carpet Cleaning Specialist
Joined: 16/May/2006 Location: United States Status: Offline Points: 979 |
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Posted: 07/October/2006 at 12:31am |
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Tell her you have done the best you can do
(Are the best the cleaning industry is able to do)
And OFFER some money back , whatever amount
she thinks is fair !
Just get rid of HER
 ALL if you have to.Remenber the cost of 1 bad mouthing customer
 Hope this helps
 AL |
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http://qcsliders.com
!!!Check this out!!! Put a Slide Not a Glide on your Wand, and do a better job! |
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MR. STEAMER
True Patriot 
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 06/October/2006 at 6:21pm |
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Best thing to do...if this ever happens again is...just give her back her money...
GIVE HER BACK HER MONEY! 9 out 0f 10 times they won't take it, and they will let you get out with just one reservice.
I had one like that...I told the bastard that I clean from the heart, and I do my job with love passion and conviction...and handed him is money cash..
he didn't take it...I recleaned the area...and I red flaged him on my computer...end of story
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www.mr-steamer.com
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danmarck82
Carpet Cleaning Specialist
Joined: 08/February/2004 Status: Offline Points: 618 |
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Posted: 06/October/2006 at 5:51pm |
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did he come back with a smile on his face?
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dennis_is_ok
Carpet Cleaning Specialist
Joined: 02/August/2005 Location: Canada Status: Offline Points: 460 |
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Posted: 06/October/2006 at 5:40pm |
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lol right on
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chris12345
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Joined: 06/October/2006 Status: Offline Points: 13 |
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Posted: 06/October/2006 at 3:58pm |
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HOHOHOHOHAHAHA!!!
Listen to this sh*t. My repair tech goes out there, sells her $300 worth of protectant! hahahaha! MAAAAAN This guy is GOOOOOOD!!! I didn't expect that to happen. |
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jackblack
Senior Member 
Joined: 18/March/2004 Location: Canada Status: Offline Points: 163 |
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Posted: 06/October/2006 at 2:14pm |
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Tell her to go f**k off!!!
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cleanex
Carpet Cleaning Specialist
Joined: 17/October/2004 Location: Canada Status: Offline Points: 705 |
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Posted: 06/October/2006 at 1:07pm |
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For your info testing done on water damaged carpets actually proved the exact opposite of what most people thought, once the carpet was properly dryer it was stronger than before the water damage so don't let anyone tell you that your service caused de-lamination, having said that your pre-inspection should have determined if delamination was pre-existing and that should have been properly noted to save any after cleaning claims.
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DON ELDRED
YOU CAN "STAND" ON OUR REPUTATION |
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Ninja-wand
Journeyman
Joined: 03/June/2005 Location: United States Status: Offline Points: 427 |
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Posted: 06/October/2006 at 1:04pm |
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What i f she's a Dyke?? (Can I say that on here??). Then SOcial service knows your lyin ...Then youll end up in cuffs |
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I'll make you TAP OUT!!!
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nightrider
Marketing Master 
Joined: 12/March/2004 Status: Offline Points: 4666 |
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Posted: 06/October/2006 at 12:55pm |
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Call social services and say she is abusing the kids................see how she likes to be harrassed................... Nightrider Edited by nightrider - 06/October/2006 at 2:53pm |
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kanji wrote:
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