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If u had to clean area rugs all day

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mrbreeze View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mrbreeze Quote  Post ReplyReply Direct Link To This Post Posted: 18/February/2008 at 5:36am
Hi, I guess I would ask all of you this, no matter which method you use, what about smell? An old area rug could stink, and the smell would leave the impression that it was not cleaned, correct?
Thanks,
Breeze
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 18/February/2008 at 12:44am
Originally posted by Superglide Ken Superglide Ken wrote:

You are being paid to remove the dirt, not hide it. If you tell your clint that you are going to hide the dirt, not remove it, that is fine. Disclosure is good. But if you are not telling him this because you want to get paid, that is un-ethical IMO. I would not do that.
 
You are the all time reigning king of unethical. Give us a f'n breakHysterical

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Superglide Ken Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 11:49pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 10:27pm
I'm posting again...
 
steam them and when they look like sh*t(but are clean) tell that to the customer
 
cimex them and be loved by the customer because they look great and get paid.
 
Ken isn't for the customer he wouldn't understand customer service..
 
Carpet cleaners are his customers...and he talks down at them all the time...he has no clue how to service his business..  He calls us dumb carpet cleaners.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 10:22pm
Ken doesn`t clean... and cimex or encapping kills glide sales. 
 
Have you not seen crystalized dirt from encapping???
PULEASE you are full of sh*t.
 
If it looks clean and it stays clean IT'S F'IN CLEAN IMO!!!!!!!!!!!!!!!
you are the last person that I want to hear talk about principals because you don't have any
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Superglide Ken Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 9:31pm
Originally posted by Michael Michael wrote:


Originally posted by Superglide Ken Superglide Ken wrote:

You are being paid to remove the dirt, not hide it.
Okay. Ken, please bear in mind that I don't regularly jump on the anti-Ken bandwagon, so this isn't personal. But damn, total bs in that last post. You've been in the industry long enough to know that "clean" is usually just shorthand for "make it look better." The process/apparatus we employ has as much to do with the show we put on as much as actual effectiveness. If he's not putting on a show (i.e. not being supervised) and just getting paid for the immediate results, then "hiding dirt" Shocked is fine. The rugs will get dirty with use anyway, and they'll need them re-cleaned again when they're back in port, which he can do for them. You're a salesman, right? Probably way better than I am. Even I know baby step 1: know your customer/audience. Fast, simple, impressive results are paramount.Damn, if I knew I had a 400.00 a day gig waiting for me in Eastern Europe, knowing how far a dollar goes there, I'd relocate for the helluvit.




Michael:

You also have to feel good about what you are doing after you did it. My test for that is this:

Would the customer be just as willing to hand you his money for the job you did IF he understood that you were hiding the dirt to make it look good, rather than removing it to make it look good? Remember, the more soil left behind, the shorter the carpet life due to the cutting of the face fibers at the base of the carpet from the silica NOT removed.Chemistry used today MAY be able to control the rate of resoil rate, but it cannot negate this. And dont even try to tell me that the soil gets removed later when carpet is vacuumed. This has been proven over and over again as a LIE. Very little material is removed afterwards.

While I do agree with you that the work we do is evaluated on an appearance basis, there are 2 ways to get there. You can remove most(never all)of the soil as your equipment allows. That is called source removal. OR, you can pull the wool over your customers eyes and hide the dirt, and just hope your customer is not smart enough to understand your process, and ask where the dirt goes.

I vote for source removal. It may not pay as much per man hour as hiding the dirt, but I prefer to feel proud about about the quality of the job I just did, and earned the money I got for it. If that means I am uncompetitive on some of my commercial bids as a result, I can live with that. If you do not have pride in the way you conduct yourself, you got nothing.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 8:43pm
I agree with SGG on that one
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Michael Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 7:06pm
Originally posted by Superglide Ken Superglide Ken wrote:

You are being paid to remove the dirt, not hide it.

Okay. Ken, please bear in mind that I don't regularly jump on the anti-Ken bandwagon, so this isn't personal. But damn, total bs in that last post. You've been in the industry long enough to know that "clean" is usually just shorthand for "make it look better." The process/apparatus we employ has as much to do with the show we put on as much as actual effectiveness. If he's not putting on a show (i.e. not being supervised) and just getting paid for the immediate results, then "hiding dirt" Shocked is fine. The rugs will get dirty with use anyway, and they'll need them re-cleaned again when they're back in port, which he can do for them. You're a salesman, right? Probably way better than I am. Even I know baby step 1: know your customer/audience. Fast, simple, impressive results are paramount.

Damn, if I knew I had a 400.00 a day gig waiting for me in Eastern Europe, knowing how far a dollar goes there, I'd relocate for the helluvit.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Superglide Ken Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 6:23pm
You are being paid to remove the dirt, not hide it. If you tell your clint that you are going to hide the dirt, not remove it, that is fine. Disclosure is good. But if you are not telling him this because you want to get paid, that is un-ethical IMO. I would not do that.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 4:48pm
does it look clean?  YES /....will you get paid???..yes
 
it's encap ...you vac the dirt crystals away after it dries.  Don't fill the man's head with your foolishness Ken
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Superglide Ken Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 11:47am
Sure..... If you enjoy spreading the dirt around rather than removing it.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 9:01am
no Mrbreeze not brushes on the cimex...pads...with some encap juice....  it'll be the easiets 50 rugs you'll ever do...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mrbreeze Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 4:14am
I understand $8 does not sound like a lot of money. But, keep in mind I am in Eastern Europe and $ 8 bucks here is a lot of money... Esp when the rug itself only retails for about $35. For example... I have a wife, a 3yr old, and a 2 yr old. It cost me about $ 80 a week to feed them, instead of the $250 it would in the U.S. But, here $80 a week is a lot of money. So it is equal to the $250. So, $8 here is equal to getting $25 to clean an area if you break it down buy median income standards. When you or I go to Mexico and buy a Corona it seems like they give it away, but to a Mexican it is expensive. I am not sure about this Rugbadger machine but this seems like it would be the first logical step in this application.  These area rugs can hold some dirt. If it works, hit'em with this Badger and then do something. Kenny has some good insight, but banging them on a clothsline is not going to do it. I did look into the Cimex after Steamer mentioned it, but the brush looks like it could do a number on these rugs, like dropping an electric mixer into a bowl of ping pong balls. This situation is like that Chinese proverb... " From everything good something bad, from everything bad something good."
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Michael Quote  Post ReplyReply Direct Link To This Post Posted: 16/February/2008 at 10:16pm
You're right, Mr. Breeze. An RX-20 on olefin area rugs will be difficult if you don't have someone holding them down. I don't know why Ken is worried about "deep cleaning" on pos olefin rugs either. Besides, an RX-20 or Drimaster will be a few thousand bucks on top of the cost of the extractor. Steamer had a good suggestion with a Cimex or some other kind of bonnet/encap method, except that the chemical is more expensive--just water won't cut it. On all other levels it's a better option: faster, drier, easier on the back. Just place the rugs edge to edge, and you'll eventually get good at swinging the machine from one rug to the next without stopping. If you use this method, get a soda canister and pressurize it with CO2 instead of using a pump sprayer. It's more efficient--with the volume you're talking about, you should save some bills in chemical cost.  
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