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MR. STEAMER 
True Patriot 
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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 Topic: FloodPosted: 02/March/2005 at 9:17pm |
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Just looking for some clarification... I going to take a look at a flood job tomorrow.... The customer said clear water came up from the toilet drain... no fecies... The customer believes it should be good to go with a water extraction and just a cleaning... I advised the customer that he had a black water situation... he told me "no the water is clear"...lol should I treat this as black water or at least an Unsanitary flood.... in these cases the carpet would be disposed of, but the customer doesn't want to do that... what should I do...? I think I'm going to walk when I see it tomorrow |
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 02/March/2005 at 9:20pm |
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Another thing... this is a 1 year old stain master carpet... the warranty is gone right cationic anti-micobial agents have neutralized the protectant.. so it's best just to rip the carpet out right??? |
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Superglide Ken
Grand Potentate 
SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868 |
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Posted: 02/March/2005 at 9:32pm |
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After 48 hours it is a cat 3 flood regardless of the source. That is likely what you are going to see. If that is true, pull it or walk IMO.
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Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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doug
King of the One Liners 
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 03/March/2005 at 7:02am |
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Mr. Steamer: Why did you wait till today? We got in after 12 last night from a washing machine hose.
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Just My opinion
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 03/March/2005 at 7:16am |
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Thats when the customer wanted it
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 03/March/2005 at 8:09am |
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I hope you take SGK's box cutter with you???
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Just My opinion
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MR. STEAMER
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Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 03/March/2005 at 10:13am |
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well I'm back... and I don't think I'm doing the job... the customer only wants it extracted and cleaned... of course it's a rental. it should be ripped out.... but I told him I would do it.... no bill and tail light garantee...lol |
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PadMan
Dr. Low Moisture 
http://ccsop.com Joined: 11/March/2004 Location: United States Status: Offline Points: 1032 |
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Posted: 03/March/2005 at 10:43am |
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Wise decision Steamer, if you do it it becomes YOUR liability, if the customer doesn't allow you to do the right thing, forget it YOUR butt is the one on the line.
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Converting HWE customer to VLM customers for 30 Years!
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doug
King of the One Liners
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Posted: 03/March/2005 at 12:20pm |
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YOUR A GOOD MAN STEAMER. WISE DECISION |
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Just My opinion
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Adwa
Queen of the Board 
Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Posted: 03/March/2005 at 1:31pm |
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Your a wise man Mr. Padman
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The Following Statements do not Necessarily Reflect the Views of this Forum Network
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 03/March/2005 at 5:13pm |
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Waterdamage sure is not what it used to be.
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Just My opinion
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John L
Carpet Cleaning Guru 
Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Posted: 04/March/2005 at 1:45am |
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How much water damage? just in the bath area? I would have him sign waiver on the situation and the price. If the water went down the basement then i would pass, he could blame you for that. What padman said. But if it didn't then extract the heck out of it, a claw would be nice, and get air movers underneath. Make sure he pays ya good. Good luck. |
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Cleaner1
Newbie 
Joined: 16/February/2005 Location: Canada Status: Offline Points: 26 |
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Posted: 04/March/2005 at 6:32am |
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Actually a waiver for that type of thing isn't worth the paper it's printed on. The judge would ask for written documentation on the proper procedure for CLASS 3 water damage and when he read this, the waiver would go out the window. This is a class three water damage regardless of the 48 hr. thing. The source is still sewer! Just my opinion. |
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Cleaner1
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Adwa
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Posted: 04/March/2005 at 11:32pm |
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You know that saying Cleaner1, once the sh*t hits the fan it's out of there.
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