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Last minute Cancellations

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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
Status: Offline
Points: 32711
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2005 at 5:23pm
 2hours is a very large window. Here it would be unacceptable.
Just My opinion
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2005 at 3:40pm
huh I'm not even going to try and understand
www.mr-steamer.com
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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
Status: Offline
Points: 32711
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2005 at 1:52pm
That is 5 jobs for you? 2 hours If you have more than 2 jobs you done for the day?
Just My opinion
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2005 at 8:48am
i give a two hour window
www.mr-steamer.com
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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
Status: Offline
Points: 29693
Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2005 at 12:54am
Give them a one hour window when you book it
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2005 at 12:27am
wrong is wrong everywhere
www.mr-steamer.com
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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
Status: Offline
Points: 32711
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 12/September/2005 at 10:02pm
Not in the GTA?
Just My opinion
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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
Status: Offline
Points: 29693
Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 12/September/2005 at 8:46pm
Of course. Thr customer is always right
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 12/September/2005 at 8:16am
I hate when they screw you around...but if your 15 mins late for the appointment, they themselves call the office
www.mr-steamer.com
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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
Status: Offline
Points: 29693
Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 11/September/2005 at 11:11pm
It's now or much, much later
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 11/September/2005 at 10:59am

I have never had that one....it must be the look on my face when I get there...

I've got that do it or die look

www.mr-steamer.com
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dennis_is_ok View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist


Joined: 02/August/2005
Location: Canada
Status: Offline
Points: 460
Post Options Post Options   Thanks (0) Thanks(0)   Quote dennis_is_ok Quote  Post ReplyReply Direct Link To This Post Posted: 11/September/2005 at 9:54am

how bout

NO

 

Originally posted by Advantage Advantage wrote:

How about

"Can you come back later I'm not ready."

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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
Status: Offline
Points: 32711
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 11/September/2005 at 8:43am

some of the problem to day are impulse shoppers. As fast as they book you they change their mind a cancel?

Just My opinion
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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
Status: Offline
Points: 29693
Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 11/September/2005 at 12:25am
Fire them
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