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Commercial Floor Cleaning Machines

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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:56am
Originally posted by pilediver pilediver wrote:

Remon


WTF is that?
     

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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:55am
Who makes odor out?

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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
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Points: 14549 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:54am
I use odor out....like a meadow fresh scent...

sell gard at 100% and then give deo free...

deo is the first step.....only sell gard after you have sold the deo....

the customer feels great...when they get the deo free
www.mr-steamer.com
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pilediver View Drop Down
Carpet Cleaning Guru
Carpet Cleaning Guru


Joined: 03/December/2005
Location: Sidney BC Canad
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Points: 3235 		Post Options Post Options   Thanks (0) Thanks(0)   Quote pilediver Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:53am
Remon
http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC
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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:50am
I want them to sell both. Which deo are you using?

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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
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Points: 14549 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:48am
don't sell it...tell them that they need it....kills 99.9% of all house hold germs.

and helps my bottom line...

I hardly sell gard...but I sell a lot of deo
www.mr-steamer.com
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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:46am
I'll tell them to try that

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MR. STEAMER View Drop Down
True Patriot
True Patriot

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Joined: 03/March/2004
Location: Canada
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Points: 14549 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:44am
incentives work well...

tell them not to go for the gard...

the deo is where the money is at...sell at 50%

here's the sure fire line....

"do you know what you need, that you didn't put on the order????"

Customer "whats that"

"you need to get this carpet deo-dis'd...you don't want the carpets to produce a smell after cleaning"

works everytime
www.mr-steamer.com
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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:37am
I need my crew to upsell. They do very little right now.

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MR. STEAMER View Drop Down
True Patriot
True Patriot

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Joined: 03/March/2004
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Points: 14549 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:34am
2 man is sweet.....one does the cleaning the other flirts with the customer to get more cleaning out of her
www.mr-steamer.com
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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:30am
Yup. I have a two person crew and I work myself right now on the other truck. Need a partner soon before it get's too busy

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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
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Points: 14549 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:27am
do you have 2 man crews?
www.mr-steamer.com
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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:24am
Not like that. Just pointing out things like wear in traffic lanes

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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
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Points: 14549 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/March/2007 at 12:22am
yeah but sometimes if you under sell the customer thinks you have no confedence....
www.mr-steamer.com
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