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excited yet worried |
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Steaminpile
Master Carpet Cleaner
Joined: 04/February/2004 Location: Canada Status: Offline Points: 1155 |
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Topic: excited yet worriedPosted: 21/May/2005 at 8:59pm |
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finally got myself a Technician......started training him today he seems to be getting the hang of it quick I'm excited to know that my biz will soon be growing to a 2 truck operation yet I'm worried he's gonna leave or screw up once I set him loose on his own how long do you guys train an employee before setting him loose???
I've got a tonne of apartments to send him to once I feel comfortable with his work |
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A.K.A.
Andy |
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cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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Posted: 21/May/2005 at 9:00pm |
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At least 3 months.
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Adwa
Queen of the Board
Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Posted: 21/May/2005 at 9:02pm |
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Congratulation Steaminpile....I am happy for you. Go by your instinct and leave him alone on a small job and see how he does. Then take it from there.
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 21/May/2005 at 9:03pm |
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If you are doing empty apartments and going to be there with him then it is on the job training. I am very strange when it comes to sending someone by them selves. I take quite awhile. It is my name at their house and i want no problems. They have a cell to call me. But I guess I am probably the exception my last tech stayed for over 5 years and still helps out if I need him.
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Just My opinion
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cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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Posted: 21/May/2005 at 9:05pm |
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My feelings exactly. Your a$$ is ultimately on the line here |
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dontlikedennis
Journeyman
Joined: 18/March/2005 Location: Canada Status: Offline Points: 259 |
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Posted: 21/May/2005 at 9:16pm |
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he'll either screw up or screw you!
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Steaminpile
Master Carpet Cleaner
Joined: 04/February/2004 Location: Canada Status: Offline Points: 1155 |
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Posted: 21/May/2005 at 9:57pm |
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3 months is ridiculous
My first CC job I was trained for a day and a half
If he can't handle it on his own in a month...............he's history |
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A.K.A.
Andy |
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cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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Posted: 21/May/2005 at 10:05pm |
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You asked, I told you what I would do. My techs have all worked with me for at least that long. My callbacks are less than .25%. |
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Lisa Smith
Cute Buns
Joined: 08/November/2004 Location: United States Status: Offline Points: 305 |
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Posted: 21/May/2005 at 10:16pm |
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Good luck Andy! let us know what you learn from this experience. We are seriously considering hiring someone to take over the truck for us, but I've NEVER not cleaned in my business...just don't know how my custy's would handle it. Take care, Lisa |
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Steaminpile
Master Carpet Cleaner
Joined: 04/February/2004 Location: Canada Status: Offline Points: 1155 |
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Posted: 21/May/2005 at 10:29pm |
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Plan on sending him to mostly apartments and commercial type stuff.
It'll be tough for me sending him to residential,especially the repeat customers
I put the Green RX skids on the machine today........I'll give em a whirl tomorrow...........they fit perfect
sorry Cmaster,it just seems to me that 3 months is a LONG time.
you sure you're not hiring them from the yellow bus??
j/k
Edited by Steaminpile |
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A.K.A.
Andy |
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cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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Posted: 21/May/2005 at 10:34pm |
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It's the blue bus here, and no, I'm not. I want to feel comfortable with them being in any situation, including my repeat residential customers. |
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dontlikedennis
Journeyman
Joined: 18/March/2005 Location: Canada Status: Offline Points: 259 |
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Posted: 21/May/2005 at 11:02pm |
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As long as it is not the short bus you'll be OK
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 22/May/2005 at 2:36am |
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repetition... mold him let him shadow your every move.... say it while you do it... explain why you do it that way.... it's very important to stress that it has to be done your way or he might screw things up.... I hate it when you show someone something and then they do it their way... |
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www.mr-steamer.com
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Superglide Ken
Grand Potentate
SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868 |
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Posted: 22/May/2005 at 2:48am |
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Give him a bonus if he don't crash into something the first month on the job.............
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Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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