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Extra little things |
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MR. STEAMER 
True Patriot 
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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 Posted: 04/November/2004 at 10:51pm |
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Well first off Hooboy I hope your Steam Cleaning... with a Truck Mounted or Portable unit. Having a Truck Mounted Unit shows the customer that you mean business, they will respect you and your cleaning. a 70,000 dollar machine says a lot about you and your cleaning .. pulling up in a car and grabbing something from the back is only going to put doubt in the customers mind... Visual Image... Looking professional will make you professional |
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www.mr-steamer.com
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diva
Groupie 
Joined: 03/September/2004 Location: Canada Status: Offline Points: 130 |
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Posted: 04/November/2004 at 9:51pm |
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Hey JR honestly one of the best people to talk to about this is John G He is a people person and we have learned a lot from him. One of the things we do is talk to and educate our customers. BUILD a Rapport it means they will remember you!! If they remember you not only will they call you when they need a cleaning but refer you when their friends do too. DIVA |
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THE DIVA
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HooBoy
Newbie 
Joined: 30/October/2004 Location: United States Status: Offline Points: 21 |
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Posted: 04/November/2004 at 3:16pm |
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I'm looking for some little tips and tricks that can make a cleaning experience stand out from the rest. Little things like leaving a clean fresh scent when finished cleaning, which is something that can mean a lot to a customer. I used to go to a barber many years ago who finished off all haircuts by using a straight razor on the little hairs on the back of the neck. No one else in town did this, and he said he did it for the satifaction of knowing he was giving the best haircuts in town. What kind of extra little things do you provide for either yourself or your customers sake? |
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