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DEALING WITH COMPETITORS AND THEYR $2 PRICES!

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STEAMPRO View Drop Down
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    Posted: 15/October/2007 at 11:03pm
HEY I HAVE A QUESTION, HERE IN MY ARE THE CARPET CLEANERS CHARGE 3 ROOMS FOR 45$,USING NON HEATED PORTABLES, AND DO PRETTY GOOD,PEOPLE HERE DONT KNOW A TRUCK MOUNT FROM A PORTABLE AND DONT CARE AS LONG AS THEY GET A CHEAP PRICE AND THEYR sh*t CARPET LOOKS AND SMELLS BETTER THAN IT DID BEFORE, NOW MY QUESTION IS HOW SHOULD I CHARGE USING MY TRUCK MOUNT AND NEWER MODEL VAN? OR EVEN CAN I CHARGE MORE WITH OUT LOSING CLIENTELE?Ouch
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Ream57 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ream57 Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 12:18am
Portables Rule!!!!!!!! Nah, nah

Edited by Ream57 - 16/October/2007 at 12:43am
I got money in the bank, but E on the tank.
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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 12:26am
Oh yeah

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nightrider View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nightrider Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 12:29am
Smile

Edited by nightrider - 22/November/2007 at 12:27pm
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Ream57 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ream57 Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 12:41am
Nightrider your back....thought you pulled a Kenny on us for a second.  Well nice to have ya back.  Cheers 
I got money in the bank, but E on the tank.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote newbie Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 1:25am

Hell, in some cases, i figure if you can't beat 'em join 'em.

Just do a 15 minute power thru with the truck mount. I'd even tell
them it will tak 15 minutes. If they are not happy, tell them to
PAY MORE SUCKA!
    

Edited by newbie - 16/October/2007 at 1:26am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote STEAMPRO Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 8:42am
Originally posted by newbie newbie wrote:


Hell, in some cases, i figure if you can't beat 'em join 'em.

Just do a 15 minute power thru with the truck mount. I'd even tell
them it will tak 15 minutes. If they are not happy, tell them to
PAY MORE SUCKA!
    
Big smile             YEA I LIKE THAT IDEA, I WAS THINKINING ALONG THOSE LINES LIKE ADVERTISING,20$ A ROOM, BASIC CARPET CLEANING,$10 A ROOM SCOTCHGUARD, AND HAVING A 3 ROOM FOR 50$ SPECIAL,AND MAYBE SOMHOW ADVERTISING THAT WE USE TRUCK MOUNTED UNITS,,,??Confused
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STEAMPRO View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote STEAMPRO Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 8:45am
Originally posted by STEAMPRO STEAMPRO wrote:

Originally posted by newbie newbie wrote:


Hell, in some cases, i figure if you can't beat 'em join 'em.

Just do a 15 minute power thru with the truck mount. I'd even tell
them it will tak 15 minutes. If they are not happy, tell them to
PAY MORE SUCKA!
    
Big smile             YEA I LIKE THAT IDEA, I WAS THINKINING ALONG THOSE LINES LIKE ADVERTISING,20$ A ROOM, BASIC CARPET CLEANING,$10 A ROOM SCOTCHGUARD, AND HAVING A 3 ROOM FOR 50$ SPECIAL,AND MAYBE SOMHOW ADVERTISING THAT WE USE TRUCK MOUNTED UNITS,,,??Confused
   FORGOT TO MENTION CLOSETS AND HALLS ARE AN EXTRA 10$ EACH,,,,Shocked
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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 10:02pm
Try it and let us know how it works

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duckcountry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 10:29pm
Try saying "Call Today - Clean Today".  And play to the rentals and "clean carpets sell houses" crowd which includes .... real estate agents looking to better the chances of a listing selling.  Nobody (hardly anybody) cares if you use a truck mount or black magic.  They are concerned about you meeting their needs.  The family selling a house could care less if you use the best chemicals and equipment for their carpet.  They expect it to LOOK clean enough to sell for lots of money.  Price sells and watch the price wars start with manufacturers trying to get their slice of the pie that makes up carpet cleaners.

I use cleaning chemicals that I pay less than $10 /gallon for and then semi-neutralize the effect with a cheap rinse.  I'm cleaning carpet, not caring for the flooring at Buckingham.  My customers are neither royal nor a royal pain in the a**, just common folks with an easy to meet expectation - make carpet look clean.
Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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Ream57 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ream57 Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 11:12pm

Duckcountry,

How do you get the realestate agents, do you just call them and throw them a pitch over the phone or do you go to a realestate company? What is your pitch for these guys??
I got money in the bank, but E on the tank.
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danmarck82 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 11:37pm
Avoid the cheaper than the other guy attitude. prove on each job that you are worth what you charge. and over time get those rates up there. I currently get 25 cents ( 30cents for rotovac 360) others in my area are considerably less at times . It doesn't bother me at all . but I have been at it for 25 years. I have all the work that I want.

Just prove by your actions not your words that you are worth every penny they are paying and " they " ( your customers ) will help your business grow. It worked for me.

If your not losing a customer on price once in a while you need to raise your prices! IMO
    

Edited by danmarck82 - 16/October/2007 at 11:38pm
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duckcountry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 11:51pm
Print up fliers, go to the real estate office and let the receptionist know who you are and that you would like to put your fliers in the agents boxes.  Be polite, neat and presentable.  She will point the boxes out to you.

Don't worry, lenders, escrow, title and others are in there on a regular basis doing the same thing.  Focus on the largest offices.  Small, non-productive offices are a waste of time.
Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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duckcountry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2007 at 11:54pm
Whatever price it takes to get the job, you either do it for that price or let your competition eat well from the money you could have had.  Even 50% of something is better than 100% of nothing.


Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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