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To Chew or Not to Chew!
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MR. STEAMER View Drop Down
True Patriot
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Only in the GTA

Joined: 03/March/2004
Location: Canada
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Points: 14544 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Topic: To Chew or Not to Chew!
    Posted: 13/December/2007 at 9:03pm
Trying to get through my day with 6 drive by's to do it isn't easy...

Had a customer today that left just as I was finishing off the last area of carpet..

I said to her "don't go..I'm finished" she said she was just running down to the bank machine to get my money.... I said "Kewl" that was 2:50... I finished... I packed up....by 3pm...

The BIATCH!!!! did not come back until 3:45     

I wanted to leave but I knew I was going to have problems to get my money because it was a rental property.

she didn't even say sorry!!!!!!!!!!!!!

I told her I thought she was in a car accident or something...she smiled and said "Oh I got held up in the line at the Grocery Store"


OH MY PPPHHHHHHUUUCCKKKIIIIIINNNNNNNN GAAAAWDDD!

shes red flagged in my system now!

but should I have said something to her??? I didn't but should I have???
www.mr-steamer.com
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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
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Points: 32701 		Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 13/December/2007 at 9:25pm
that was your call I would have just left the invoice and rode off into the sunset and maybe stopped back if i was in the area.
Just My opinion
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FriendlyHammer View Drop Down
Master Carpet Cleaner
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Joined: 08/July/2007
Location: United States
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Points: 1383 		Post Options Post Options   Thanks (0) Thanks(0)   Quote FriendlyHammer Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 1:21am
No, you shouldn't have said anything to her. When she calls you in a couple years to do her 60,000 sq ft office building or her new 4,000 sp ft house you'll get paid back for that lost hour.
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cmaster View Drop Down
IICRC Instigator
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Joined: 29/January/2004
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 1:29am
Good point FH. I would have mentioned something about being late for my next job

The STD Meter
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splash_$$$_dash View Drop Down
Carpet Cleaning Specialist
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Joined: 07/April/2004
Location: Toronto
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Points: 742 		Post Options Post Options   Thanks (0) Thanks(0)   Quote splash_$$$_dash Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 1:38pm
I would have punched her right in the left eye!
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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
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Points: 32701 		Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 2:28pm
you would probably have gotten on your knees and begged for your money splash.
Just My opinion
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
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Points: 14544 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 9:37pm
Originally posted by doug doug wrote:

that was your call I would have just left the invoice and rode off into the sunset and maybe stopped back if i was in the area.
it was a rental of hers..I would of rode off with no MONEY!
     
www.mr-steamer.com
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doug View Drop Down
King of the One Liners
King of the One Liners

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Joined: 31/January/2004
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Points: 32701 		Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 9:38pm
well for sure you know you own customers better than anyone else. That is why i said it was your call.
Just My opinion
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Hammy View Drop Down
Carpet Cleaning Guru
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Joined: 27/September/2006
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Points: 10330 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 9:41pm
Cheque please      
Could somebody just clean my carpets!
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doug View Drop Down
King of the One Liners
King of the One Liners

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Joined: 31/January/2004
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Points: 32701 		Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 9:41pm
from the royal bank of rubber
Just My opinion
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Hammy View Drop Down
Carpet Cleaning Guru
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Joined: 27/September/2006
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Points: 10330 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 9:44pm
I went on a rampage one year and any cheque that didn't clear I put into collections if they didn't make other arrangements    
Could somebody just clean my carpets!
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
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Points: 14544 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 9:46pm
I don't take cheque
www.mr-steamer.com
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Hammy View Drop Down
Carpet Cleaning Guru
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Joined: 27/September/2006
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Points: 10330 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 9:47pm
If you took a cheque you wouldn't of had to wait around for 45 min    
Could somebody just clean my carpets!
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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
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Points: 32701 		Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/December/2007 at 9:54pm
i got a cheque back this week. Called the guy and stopped today and picked up the cash with the bank charges
Just My opinion
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