Welcome to KleenKuip.com's Professional Carpet Cleaners Discussion Forum!

  
Carpet Cleaning Forum Homepage
Forum Home Forum Home > Carpet Cleaners Discussion > Business Marketing Advertising and Promotion Discussion
  New Posts New Posts RSS Feed - Thank You letter for new customers.
  FAQ FAQ  Forum Search   Events   Register Register  Login Login


Commercial Floor Cleaning Machines

Thank You letter for new customers.

 Post Reply Post Reply Page  12>
Author
Message
trole4us View Drop Down
Newbie
Newbie
Avatar

Joined: 29/October/2006
Location: Florida
Status: Offline
Points: 25
Post Options Post Options   Thanks (0) Thanks(0)   Quote trole4us Quote  Post ReplyReply Direct Link To This Post Topic: Thank You letter for new customers.
    Posted: 16/February/2008 at 9:46pm
Hi, im trying to work on "Thank You" letter for my new customers, that i will mail out after every job.
 
im not that good in writeing letters and stuff like that,
there is anyone who can help me with some idea or give me a copy of his "Thank You" letter.
 
Thanks,
Tal.
Smile
Back to Top
Sponsored Links


Back to Top
danmarck82 View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist


Joined: 08/February/2004
Status: Offline
Points: 618
Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 1:10am
This is what prints at the bottom of each of my invoices ...But I think it would be good as a stand alone Thank You ...

Thank You!
Word of mouth is important to the growth of our
business. If you were satisfied with our services, please
tell a friend. Please contact us immediately if you are not
satisfied for any reason. We will do whatever we can to
answer any questions or to correct any problems.

Back to Top
trole4us View Drop Down
Newbie
Newbie
Avatar

Joined: 29/October/2006
Location: Florida
Status: Offline
Points: 25
Post Options Post Options   Thanks (0) Thanks(0)   Quote trole4us Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 8:37am
Thank you,
i like the idea... and i will use it.
 
there is anyone else with more ideas?
 
Thanks.
Tal.
Thumbs%20Up
Back to Top
MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14544
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 9:27am
just write a professional thank you... it doesn't have to be long.  your contact data base most likely will have some templates..  I use ACT by sage , here is one of there templates... nice and simple.  I fill in the blanks and do a mail merge.
 

February 17, 2008

 

<Contact>

<Company>

<Business Line 1>

<Business Line 2>

<Business City>, <Business State> <Business Postal Code>

 

Dear <Salutation>:

 

I wanted to write and thank you again for choosing <MY:Company> for your [your industry or service] needs. Itís working with people like you that make this business worthwhile.

 

We work hard to ensure your satisfaction and value the trust you have placed in our company. 

 

I wish you success and hope that <MY:Company> can service your [your industry or service] needs in the future.

 

Sincerely,

 

 

 

<MY:Contact>

<MY:Title>

<MY:Company>

 
 
Back to Top
Soil Lint Green View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist
Avatar

Joined: 30/December/2007
Location: Oregon
Status: Offline
Points: 551
Post Options Post Options   Thanks (0) Thanks(0)   Quote Soil Lint Green Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 12:36pm
Thank you for supporting small business in choosing me to service your cleaning needs.  I thank you and more importantly my family thanks you.  If you were pleased with what I did for you, could you mention it to a neighbor, family member or friend?  It is the trusted word of nice people like yourself that has kept my family fed.  I have included a few business cards that you can give away if you like.

Best wishes from my family to yours,

(just a thought and meant to show how grateful and humble you are for the honor of being chosen by them over the big corporate firms)
Back to Top
MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14544
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/February/2008 at 4:58pm
it's better to look corporate with a personal touch...
 
than
 
to look mom and pop trying to act corporate
 
IMO
Back to Top
danmarck82 View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist


Joined: 08/February/2004
Status: Offline
Points: 618
Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 18/February/2008 at 4:30pm
Good advice from both

Edited by danmarck82 - 18/February/2008 at 4:30pm
Back to Top
B Rice View Drop Down
Senior Member
Senior Member
Avatar

Joined: 25/January/2008
Status: Offline
Points: 127
Post Options Post Options   Thanks (0) Thanks(0)   Quote B Rice Quote  Post ReplyReply Direct Link To This Post Posted: 18/February/2008 at 7:36pm
Thanks for the template...I am in the middle of trying the same thing. I was going to include a magnet and a survey with a stamped and adressed envolope to mail back the survey. How does that sound???
 
P.S. I was just going to leave it all after I finished each job???
Back to Top
GreenClean View Drop Down
Newbie
Newbie
Avatar

Joined: 31/May/2008
Location: Clearwater, FL
Status: Offline
Points: 5
Post Options Post Options   Thanks (0) Thanks(0)   Quote GreenClean Quote  Post ReplyReply Direct Link To This Post Posted: 01/June/2008 at 2:03pm
We include referral coupons in any mailing to our existing customers.  Write your customer's name on the back of the coupons and tell them you will give them $20 off, as a referral credit, on their next cleaning service with you if a new customer redeems one of the coupons.  Not only does it help to retain new customers, but it also helps to ensure your existing customer will call you next time since they have these "referral credits." 
Back to Top
nightrider View Drop Down
Marketing Master
Marketing Master


Joined: 12/March/2004
Status: Offline
Points: 4656
Post Options Post Options   Thanks (0) Thanks(0)   Quote nightrider Quote  Post ReplyReply Direct Link To This Post Posted: 03/June/2008 at 10:21pm
GreenClean...............that sounds like something Steamer would do........are you related
 
                                              Nightrider
Back to Top
GreenClean View Drop Down
Newbie
Newbie
Avatar

Joined: 31/May/2008
Location: Clearwater, FL
Status: Offline
Points: 5
Post Options Post Options   Thanks (0) Thanks(0)   Quote GreenClean Quote  Post ReplyReply Direct Link To This Post Posted: 04/June/2008 at 9:58pm

Possibly...I never really knew my father, so I'm not ruling anyone out (except those younger than me of course) until the paternity tests come back....Cry 

Live Green. Live Clean. Live Healthy.
Back to Top
duckcountry View Drop Down
Master Carpet Cleaner
Master Carpet Cleaner
Avatar

Joined: 29/October/2005
Location: USA
Status: Offline
Points: 1082
Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 05/June/2008 at 2:31pm
Add to the bottom of every invoice:

For complaints of any kind ask for Luigi or Don Leon.  They will assist you in your problems with perception by taking you for long drives in the country to help refresh your memory of how we cleaned the blood from your carpet after that unfortunate incident.  Or if you like entering a room at your current height, Don't Worry About It!  Family Takes Care Of Family.

Rename your company Godfathers Cleanup Service.  Helps to send guys in black suits to do your selling door to door.  Selling carpet protection takes on a whole new meaning. 




Edited by duckcountry - 05/June/2008 at 2:36pm
Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
Back to Top
Cenmar View Drop Down
Newbie
Newbie
Avatar

Joined: 09/July/2008
Status: Offline
Points: 3
Post Options Post Options   Thanks (0) Thanks(0)   Quote Cenmar Quote  Post ReplyReply Direct Link To This Post Posted: 10/July/2008 at 10:40pm
I always offer a $25 referral credit too. I would say I get 4 to 5 more jobs a month that way.
Back to Top
duckcountry View Drop Down
Master Carpet Cleaner
Master Carpet Cleaner
Avatar

Joined: 29/October/2005
Location: USA
Status: Offline
Points: 1082
Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 11/July/2008 at 2:28pm
Gee Cenmar, tell us more about your carpet cleaning company.  What methods do you use, where do you operate, how long have you been cleaning?

What did you say was the name of your company?  Can we check out the website?
 
You don't mind us asking, right?

Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
Back to Top
 Post Reply Post Reply Page  12>

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.06
Copyright ©2001-2023 Web Wiz Ltd.

This page was generated in 0.252 seconds.