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Starting and Building a Business |
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Liggykoa ![]() Newbie ![]() ![]() Joined: 23/March/2012 Location: Texas Status: Offline Points: 3 |
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Hello everyone,
This is my first time posting on this fourm but so far I have learned so much from you guys thanks. I plan on starting up a CC company within the next few years once I have done enough research. I was woundering if you guys could give me a list of 5 TM and 5 portable units I should look into as a starter for my company and any other information you can think of would be great. LOL and please no S*** talking between TM and portables.
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moreforles ![]() Newbie ![]() Joined: 22/December/2011 Location: Cleveland, Ohio Status: Offline Points: 24 |
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print up some 3 or 4 (or more) referral sheets, with your price and cleaning information, with the customers and let them pass them out for you to either relatives, friends or neighbors.
the first couple years, I ran a small add in the Yellow pages. The internet didn't exist then, at least in it's present form, so mining your contacts there would be more or at least as important as any other advertising. a half dozen commercial accounts (restaurants, offices) to keep you busy while you schedule and clean residential jobs and build up a clientele And one thing I wish I had done more of, is keep a upto date list of clientele, that can be searched, by city, job last completed, relatives and referrals, so that when you schedule a job, you can contact others in the same area, saving travel expenses, or jobs that are due for annual or biannual cleaning, to keep your schedule full, or relatives or referrals of the scheduled job, to see if they want theirs done the same day.... I have several streets in a few cities where I have a half dozen customers on the same street, but can rarely get two or more to schedule the same day, if face I normally end up doing one and then the other customers see me there, or hear that I had been there and a few days/weeks later, I'm back on the same street again, not that I mind, but three or four of them, would make a great day, if I could schedule them together.... And it's not that I don't like people, but my favorite jobs are empty houses and apartments, clean them and bill the job. The only thing better, is when they tell me where a key is, or a lock box code, and say the checks on the counter. |
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moreforles ![]() Newbie ![]() Joined: 22/December/2011 Location: Cleveland, Ohio Status: Offline Points: 24 |
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I would say, "clean the carpet like it was a relative of yours, one you didn't want to hear complaints from, always try to get it as clean as possible, leave it as dry as possible, don't leave a mess, either from draining the machine after the cleaning is done, or from a vehicle that leaks fluids - Leave them happy and glad to call and/or refer your services to others" |
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Chris1 ![]() Newbie ![]() Joined: 02/November/2011 Status: Offline Points: 10 |
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I too am new and appreciate all the posts. Based on your experience what would you say is the most important marketing/advertising method or use for a beginner would be?
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barry ![]() Newbie ![]() ![]() Joined: 14/June/2011 Location: Chanute Status: Offline Points: 2 |
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well, before you start to clean all the problems with the carpet belong to the customer.
when you start to clean the carpet all the problems become your problems
always do a good walk thru with customer and point out big problems
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DavidD ![]() Newbie ![]() ![]() Joined: 07/January/2011 Location: Chicago Status: Offline Points: 1 |
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I'm new here in this forum and everything i read is really nice.
I learned a lot here. Just want to say Thanks.. ![]() |
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MR. STEAMER ![]() True Patriot ![]() Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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You don't have to tell me...... I had to do a double take on the date the thread started...LOL
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www.mr-steamer.com
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John L ![]() Carpet Cleaning Guru ![]() Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Yep, And were all 6yrs older...... |
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MR. STEAMER ![]() True Patriot ![]() Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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I can say 6 years later... I'm still here..... It was a little slow like two years ago..... with all the economic doom and gloom... Business hasn't been bad lately...less carpet for sure... but we charge more... I have cut way back on advertising.... I have a good size customer list with the advertising I do, and repeats and referrals are always coming in. I book on average 20 calls per week.... Min call is $90 for 3 areas....
6 years later... and still kickin...
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www.mr-steamer.com
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MR. STEAMER ![]() True Patriot ![]() Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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This Thread is old man... I wonder if all the people that have posted are still in business.
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www.mr-steamer.com
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vacman2000 ![]() Groupie ![]() ![]() Joined: 22/August/2010 Location: London Status: Offline Points: 61 |
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I have been in the carpet cleaning industry for 20 years or more.
3 Major things will make you a lot of money 1. Get the carpets as clean as possible. 2 Get them as dry as possible, prefreably with a TM. 3 Charge a resonable cost. Whilst my business advertises like crazy, my brother does little advertising, his english is crap,but he does such a wonderful job his customers keep calling his wife who has perfect english, they rebook all the time. He has a Diamondback and get the carpets really clean and dry, and charges a resonable amount, if I could do what he does with all my tec's I would not have to work again. |
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vacman2000 ![]() Groupie ![]() ![]() Joined: 22/August/2010 Location: London Status: Offline Points: 61 |
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What makes him the most sucessful guy in the business? |
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CantSeeMyToes ![]() Newbie ![]() Joined: 06/September/2010 Location: Canada Status: Offline Points: 9 |
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That seems to be a growing trend not just in carpet cleaning. |
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duckcountry ![]() Master Carpet Cleaner ![]() ![]() Joined: 29/October/2005 Location: USA Status: Offline Points: 1082 |
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Bottom lining it, ROI -- Return On Investment -- must take into account time spend because time always equates to money.
The higher the risk the higher the rate of return not only applies to venture capitalists it also applies to every business person who puts his capital at risk within his own company. And the more you are willing to invest, the more you are willing to risk -- the higher the return you must demand. It is why I don't do yellow pages for example. |
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Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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