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OP on staple fiber

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The Great Hardini
The Great Hardini
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Hocus Pocus

Joined: 20/January/2004
Location: Canada
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Points: 1712
Post Options Post Options   Thanks (0) Thanks(0)   Quote carpetologist Quote  Post ReplyReply Direct Link To This Post Posted: 09/April/2006 at 3:23pm

Michael,

Lee is a professional carpet inspector and a very honorable and honest one. When he inspects he has to point the finger at whoever the finger should be pointed at or he will lose credibility.

I personally years ago wanted to be an inspector until I gave it some thought.

When inspecting you will always piss someone off and if that person was my chemical customer, well you know what I mean. Seems we live in a world where we are never to blame.

It's always the other guy.

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The Great Hardini
The Great Hardini
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Hocus Pocus

Joined: 20/January/2004
Location: Canada
Status: Offline
Points: 1712
Post Options Post Options   Thanks (0) Thanks(0)   Quote carpetologist Quote  Post ReplyReply Direct Link To This Post Posted: 09/April/2006 at 3:19pm

Lee,

Shows you stats of our industry. If I or my company make a mistake we own up to it and pay. this usually assures us we will not make the same mistake again. If you feel you tin the professional category stand up and be a pro.

Face the music and turn a negative into a positive and it will be much better for you in the long term. If you feel your not in the professional category then keep an airline ticket handy for a quick exit.

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Michael View Drop Down
Carpet Cleaning Specialist
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Michael Quote  Post ReplyReply Direct Link To This Post Posted: 09/April/2006 at 3:03pm
I'm missing something in the story. Why is the carpet cleaner mad at you?
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LilNiteRidrhood View Drop Down
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Joined: 17/March/2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LilNiteRidrhood Quote  Post ReplyReply Direct Link To This Post Posted: 09/April/2006 at 9:41am

Had this inspection last week in Mississauga. Story goes like this .

Carpet installed in Nov 2002. First cleaning in June 2005 by OP machine and the carpet looked like "felt" after it was cleaned. She complained and had the retailer return and look at it.  Retailer said it needed to be cleaned. So they called the carpet cleaner back (the guy with the OP machine) and he returned and cleaned it again . The carpet looked worse.The carpet is made from nylon staple fiber and has no texture retention warranty.

The carpet cleaner is of course furious with me.

Moral of the story? If you are going to OP cut pile you had better be careful.

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