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Have You Ever Had 1 Of Those Days |
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Adwa
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Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Topic: Have You Ever Had 1 Of Those DaysPosted: 25/April/2004 at 11:03pm |
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I have had one of those days only with a customer. Once in a while someone will come in and ask a lot of questions about certain stains they have and what to use to get them out. After about 45min of explaining what is best to use they buy the opposite. They walk out the door and I just shake my head and say what was that all about. I have it figured out that they come in with a product on their mind weather it works or not there buying it. They just want to hear what we have to say and I guess that proves I'm not a good sales person if I couldn't change their minds. Or it could be that they are real stupid. Either way it doesn't wreck my day. |
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greg
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Joined: 02/February/2004 Location: Canada Status: Offline Points: 444 |
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Posted: 25/April/2004 at 4:59pm |
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once everything is in the van the show is over. i don't have time to bring everything back in just for 1 room.
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nothing is impossable. it just hasn't been done yet.
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MR. STEAMER
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Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 25/April/2004 at 4:39pm |
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YUP....you did it..becaue you want to keep that customer..they remember stuff like that...grin and bare it
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doug
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Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 25/April/2004 at 4:06pm |
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Mr. Steamer I have houses here where I am out over 200 ft maybe down a hill over a bank threw the bush. Not a nice paved drive. But a cottage on the side of a hill or a farm house with no drive. If the whole job was worth $75.00 are you going to take 1/2 and hour to set up for $10.00? I don't think so. How many gravel roads do you travel in a day? Just my opinion
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MR. STEAMER
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Posted: 25/April/2004 at 2:52pm |
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WHO CARES WHAT OTHERS ARE DOING....You charge enough I'm sure to survive...you're getting paid for the extra area...I would hope.... Just grab your hoses and head back into the house...whats the problem...lets not get off topic here |
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doug
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Posted: 25/April/2004 at 2:27pm |
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Mr. Steamer: I have a lot of competion including Sears and many more companies from as far away as Kitchner all trying to work here at city prices. Here you have to spend more than 20 minutes at a house to make a couple of hundred dollars and run especially when it was suppose to be 2 rooms for $59.00. Just my opinion |
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MR. STEAMER
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Posted: 25/April/2004 at 12:29pm |
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well it's the truth.....you're lucky to be in a small market...with little competition.....it takes a few mins to reset...just do it...and shut up about it....lol
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doug
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Posted: 25/April/2004 at 12:26pm |
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MR. STEAMER :DON'T GO BREAKIN MY HEART So hit the road Jack and don't you come back no more no more no more. The good thing is you are not my customer. Like the rest say I only have clients. (what a crock) Just my opinion. |
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MR. STEAMER
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Posted: 25/April/2004 at 10:32am |
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Adwa
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Posted: 25/April/2004 at 8:26am |
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Doug I am holding up a white flag. You could be right I read into more than what you are saying. That's what happens here sometimes. People take things differently from what you really meant to say. It's a Sunday morning Peace!!!!!!!!! |
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doug
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Posted: 25/April/2004 at 7:29am |
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ADWA; You have your own interpratation of what I just said. I never said I was the only one and wouldn't. I just said what they can expect. When our company arrives. Myself included. There is a difference. Just my opinion.
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Adwa
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Posted: 25/April/2004 at 12:05am |
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You DA Man in Goderich Doug!!!!!!!!! It can be a problem when no body can do the job like you can. That way of thinking gets only you stressed out. Everybody does things differently and in there own way. Time will tell and time will teach. Can't you just hear them saying now when your gone, ya no one could do the job Doug could he was the best. Mean while you yourself planted that very suggestion in there head. Good work, long live Doug. |
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doug
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Posted: 24/April/2004 at 11:50pm |
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Thats the reason that I not on the truck every day. I have very little patients and a shot temper when it comes to after thoughts. So everyone likes to keep me out off the front lines. I am always in reserve just in case there is a problem. That is my specialty solving problems. After over 20 years I sometimes think I am the problem . One of the advantages of a small area everyone already knows what to expect when I am on the truck a damm good job if done all at once.Not 2 or 3 mind changes and setups.Just my opinion
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MR. STEAMER
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Posted: 24/April/2004 at 9:52pm |
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no you just go right back in...unwrap the hose and just get the job done...don't let Mr. Lazy get to you...it has to get done just do it...it shows the customer how dedicated you are to your job
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