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The owner isn't the boss |
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thermedix 
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Joined: 01/December/2005 Location: Saint Kitts Status: Offline Points: 176 |
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 Topic: The owner isn't the bossPosted: 24/February/2007 at 7:59pm |
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Same here, it`s happened before that the insurance co. tries to deny my service, even though the policy holder has requested our service, but under the Insurance Bureau of Canada legislation, it clearly states that the insured has the right to use their own contractor as long as they submitt an estimate that is comparible to that of the competition. S***e F*** is one of the toughest to deal with in this regard.
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cmaster
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Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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Posted: 18/February/2007 at 10:51pm |
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Never seen it happen. I have been chosen over the preferred by the policy holder
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MR. STEAMER
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Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 18/February/2007 at 10:51pm |
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ST*TE F*RM
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MR. STEAMER
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Posted: 18/February/2007 at 10:50pm |
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I had an adjuster went as far as asking if the company I was working for was ISO 9001 cert..... Just to get rid of us....LOL..
he gave the homeowner a list of approved companys to call Edited by MR. STEAMER - 25/February/2007 at 10:18am |
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MR. STEAMER
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Posted: 18/February/2007 at 10:48pm |
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and the adjuster has the right to deny the claim....I've seen it been there...
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cmaster
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Posted: 18/February/2007 at 10:45pm |
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Says who. The insured has the right to choose the contractor
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MR. STEAMER
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Posted: 18/February/2007 at 10:43pm |
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adjusters can deny a whole claim...if they don't like the company...
The home owner could be sh*t out of luck if they use you instead of the insurance companys lacky..
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cmaster
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Posted: 18/February/2007 at 1:23pm |
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Yup. Just do it right and leave with a clear conscience
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pilediver
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Joined: 03/December/2005 Location: Sidney BC Canad Status: Offline Points: 3235 |
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Posted: 18/February/2007 at 1:19pm |
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I think that would be my attitude too. We are doing the job and the job has to be done right. After all the he said you said was done the job speaks for itself and our reputation.
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http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC
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cmaster
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Posted: 18/February/2007 at 12:38pm |
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I won't participate in the wining and dining bs. My calls come from homeowners not adjusters. I'm not a preferred. I look out for the policy holder and I don't give a rat's ass about the insurance company as long as the job gets done right
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pilediver
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Posted: 18/February/2007 at 12:32pm |
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The only problem is that you risk losing business from him because you wouldn't play along. I guess that's where the big dinners you take him to come in.
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http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC
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cmaster
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Posted: 18/February/2007 at 12:21pm |
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In a flash. CYA we call it
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LilNiteRidrhood
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Joined: 17/March/2004 Location: Antarctica Status: Offline Points: 1257 |
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Posted: 18/February/2007 at 12:17pm |
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When an adjuster wants me to do something incorrectly I always ask for it in writing. Its amazing how well that sorts things out.
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cmaster
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Posted: 17/February/2007 at 2:16pm |
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Just have them sign a release. I did that once on a job that wasn't dry. The adjuster called and told me to leave my equipment til it was dry
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