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repeat customers

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jtuseo View Drop Down
Carpet Cleaning Specialist
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GULLY

Joined: 23/November/2005
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jtuseo Quote  Post ReplyReply Direct Link To This Post Topic: repeat customers
    Posted: 14/January/2007 at 12:42am

If you do good work and are nice and polite to your customers. How many years did it take you veteran carpet cleaners , to be able to cut back on advertisement and let the repeats and referals lead the way?

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cmaster View Drop Down
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Joined: 29/January/2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 12:53am
3 years

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danmarck82 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 1:21am
7 or so before I dared to go almost without! I still dabble lightly once in awhile even after 25 years just to keep the name out there.
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cleanex View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cleanex Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 8:57am
Can't remember but it was several years before we stopped advertising.
repeat and referrals are the lifeblood of any small business!
DON ELDRED
YOU CAN "STAND" ON OUR REPUTATION
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:12am
It also depends on your area. There are many things to consider regarding advertising. One thing is to get rid of all the advertising that gives you absolutely no return and focus on what does before cutting it all out?
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Hammy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:16am
Your best advertising is the name on your truck! Big smile
Could somebody just clean my carpets!
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:19am
I see so many plane white vans from the city around here. I guess they use magnetic signs and change their name as the market warrants??
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Hammy View Drop Down
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Joined: 27/September/2006
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:20am
Change your name after each customer. Big smile
Could somebody just clean my carpets!
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:22am
It works in the city??
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Hammy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:24am
I know of a company that relies heavily on telemarketing. They use several different names when blanketing an area.
Could somebody just clean my carpets!
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:26am
It is easier when a company folds to just buy the phone#
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Hammy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:28am
Not a bad way to expand.
Could somebody just clean my carpets!
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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:30am
If you can get the #

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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:37am
You may have to buy it from the previous con artist?
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