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carpet looks worse AFTER cleaning

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bubbleberry View Drop Down
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    Posted: 03/December/2007 at 4:28pm
Hi Guys

I really need some help with this one...

I cleaned a office the last week, and after cleaning a HUGE stain appeared that was not there before, so I came back and tried to clean it again a few times.

This weekend they had me clean their conference room, but being wary of the carpet, I only used water, no detergents, no solutions, plain old water.

Initially the carpet look great, but I went there again today, and the whole room has huge stains....this carpet seems to really good, its like new, and less than 8 months old.

Now the company are having someone else clean the carpets, and if the stains do not come out I will have to have them replaced....ANY IDEAS GUYS...WHAT CAN BE CAUSING THIS??

I really appreciate your help

Many Thanks

Bub
its only carpet

www.natradry.com

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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2007 at 4:36pm
Sounds like overwetting and wicking to me. What process and equipment did you use?

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bubbleberry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bubbleberry Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2007 at 6:34pm
Thanks Cmaster

I used a bonnet , with water...but because of the previous stains, I was very careful not to over wet....The carpet has no pile, is of a commercial grade, and when I left it felt nearly dry, with no stains.

The carpet is manufactured by shaw industries, and is 100% nylon, with a stain protection at time of manufacture.

It has a commercial grade felt backing,.

Hope this helps guys....NEVER seen this happen before!

It did feel
its only carpet

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Hammy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2007 at 9:52pm
I'm calling Bullsh*t!     
Could somebody just clean my carpets!
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bubbleberry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bubbleberry Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2007 at 10:23pm
Hammy...

What do you mean??
its only carpet

www.natradry.com

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Thang View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Thang Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2007 at 11:45pm
GO back and try to Encap it with either a OP machine or a Cimex and see how it turns out.

Good luck.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote bubbleberry Quote  Post ReplyReply Direct Link To This Post Posted: 04/December/2007 at 12:15am
Thanks Thang

I suggested that to the client, but she is worried that things will get worse, which I understand.

Looks like I will have to bite this one, she is a member of my bNI group, so I need things to be as smoothe as possible.
its only carpet

www.natradry.com

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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 04/December/2007 at 1:22am
Did you use extraction the first time you cleaned it or bonnet? Why no detergent?

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bubbleberry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bubbleberry Quote  Post ReplyReply Direct Link To This Post Posted: 04/December/2007 at 11:21am
I used the bonnet, and no detergent when I cleaned the second room, the first area was done with bonnet, and detergent, but then the stain came up.

I suspected that there was an issue, so the second time I used a bonnet with just water???
its only carpet

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Thang View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Thang Quote  Post ReplyReply Direct Link To This Post Posted: 04/December/2007 at 4:03pm
Originally posted by bubbleberry bubbleberry wrote:

Thanks ThangI suggested that to the client, but she is worried that things will get worse, which I understand.Looks like I will have to bite this one, she is a member of my bNI group, so I need things to be as smoothe as possible.

    


Things are not gonna get any worst. depending on how bad it is...It may not improve much.BUt, no way is it gonna get worst.

Youre not gonna know until you try!


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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 04/December/2007 at 8:07pm
If the carpet is only 8 months old and was not dirty to begin with, it sounds like you overwet it. Reclean with low moisture and dry with air movers

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PadMan View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PadMan Quote  Post ReplyReply Direct Link To This Post Posted: 05/December/2007 at 8:59am
SOmething is wrong here, are you SURE it is nylon only?

Water doesn't stain nylon, there is something else going on here, wish you could post pictures here BEFORE you pay for anything.
Converting HWE customer to VLM customers for 30 Years!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bubbleberry Quote  Post ReplyReply Direct Link To This Post Posted: 05/December/2007 at 10:50am
Thanks Padman

I will take some photos today and let you know.

Many thanks

Bub
its only carpet

www.natradry.com

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Ed Valentine View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ed Valentine Quote  Post ReplyReply Direct Link To This Post Posted: 05/December/2007 at 12:08pm
Yep, Padman's the one to ask and help solve this situation.

Good Luck and Happy Holidays!
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