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danmarck ![]() Groupie ![]() ![]() Joined: 12/September/2004 Location: United States Status: Offline Points: 482 |
![]() ![]() ![]() ![]() ![]() Posted: 30/October/2004 at 11:19am |
About eight years ago I teamed up with a friend who is super smart with
computers and we started writing an easy marketing/ customer database management program for my cleaning business. After a few years of tweeking we realized that it works so easy and so powerfully in keeping track of and getting business that it would work for others. By January we will be launching the software and I'm wondering what you guys are using and what features are a "must Have" when you are dealing with a piece of software???? We are also looking for about 10 companies that are willing to Beta test the software and put it through the wringer. any takers out there??? let me know! THanks Gordie |
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MR. STEAMER ![]() True Patriot ![]() Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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I personally just use excel work sheets.....that I've tailored to suit my own needs... I like to put in notes about the customer... like number of kids...dogs name... any info I can remember from talking to them in the house...like a bio... works great... people want to know you remember them... an area for digital pics might also be a great tool... the ability to track relatives and referrals... might be something else |
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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I use Minstral 2000 . Works for me.
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danmarck ![]() Groupie ![]() ![]() Joined: 12/September/2004 Location: United States Status: Offline Points: 482 |
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Mr. Steamer,
Thanks for the ideas on the digital picture area, that can easily be added and nowdays it can also be used to cover your Butt by documenting previous damage etc. Do you do any reminder cards or calls ?? do you also use excel for that? just wondering...... The referral tracker is also an idea we have tossed around and can be added, rewarding referrals is very important to growing a business. Thanks for the input. Doug, What did the Minstral 2000 cost you to purchase and what do you like the best about the program ?? Thanks in advance Gordie |
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Gordie: I think it was about $900.? Can't remember for sure. It is a simple program and great support.
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splash_$$$_dash ![]() Carpet Cleaning Specialist ![]() ![]() Joined: 07/April/2004 Location: Toronto Status: Offline Points: 742 |
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GST & PST (two taxes) Edited by splash_$$$_dash |
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MR. STEAMER ![]() True Patriot ![]() Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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My wife has it so the people I need to call each year will populate on a daily call sheet...1 month before the anniversary.... The reason why I use excel.... numbers are a little bit easier to manipulate when you need to...most of the structured programs you can't go back and make adjustments |
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Mr. Steamer: We have no problem going back and tweeking an invoice if necessary.
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MR. STEAMER ![]() True Patriot ![]() Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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really.,... thats good... they should have that with every program
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danmarck ![]() Groupie ![]() ![]() Joined: 12/September/2004 Location: United States Status: Offline Points: 482 |
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Our Program has an edit on each invoice. Although matching your
computer invoice with what the paper invoice says is still your responsiblity. it is completely flexible in that regard. On another point .... The program has a couple dozen or so different Postcards that are designed for our industry to use as templates. They have a preset text but If you don't like The wording or have your own needs you click on it and change it. " Change your mind " it resets back to the original text. Use our templates to create your own coupons or seasonal specials or just reminder specific customers of a new product or service. " Pet stains " " New Tile and Grout Service " etc. it is very flexible and lets you do business however you would like. It is a powerful tool to help us all make more profit in our cleaning business. Don't mean to go on, but this carpet cleaning software has helped my business run smoothly and even though I stand to profit from selling my software I really get excited thinking other people can now have the same tool I do at their fingertips. I would still appreciate your views on other favorite software features from your current Software or what you really would want from a software that yours doesn't have. Thanks Guys .....and gals! |
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MR. STEAMER ![]() True Patriot ![]() Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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Any updates on this programing and how I can get a test copy???? or are you willing to give discounts to KK members?? |
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danmarck ![]() Groupie ![]() ![]() Joined: 12/September/2004 Location: United States Status: Offline Points: 482 |
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Mr. Steamer, Tommorrow night I will be uploading our latest version on a
website that we have created for that purpose . As you need to understand , we are at the stage of looking for a few good companies that would be willing to "Test Drive " ( Beta Test ) our program, so the little niceties like a tutorial have not yet been added. Otherwise it is 95% complete and we will use your inputs to polish the program and provide some finishing touches and ideas. So right now it may not be for everyone , but we will be giving a substantial discount to all beta testers that cooperate with good feedback to us so we can make the improvements. Plus that way some of your great ideas may be implemented into the program you end up using. I will post for all to see sometime Friday and give a website. Thanks for the inquiring. As far as the discounts, we are going to allow all of you to have a 90 Day FREE Trial of the Full Version, because it is important for us to get this out to a few of you so that we can get some beta testers using this program ASAP, and providing us feedback. Money is not my main concern right now it is getting some serius cleaners to give it an honest try. Sorry for the long answer. I get carried away sometimes. P.S. enjoy your posts and read often......... |
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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The 90 trial: What ever you do don't put anything important on the program. After 90 if you don't buy it is gone. However it is a good oportunity to play with it and see exactly what it will do. |
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danmarck ![]() Groupie ![]() ![]() Joined: 12/September/2004 Location: United States Status: Offline Points: 482 |
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Good advice Doug, I set it at 90 days because I myself have downloaded
software and it seems life gets a little busy and 30 days goes by to fast to really get into it. We want you to be absolutely confident that you know what you are buying and that it will make and save you money otherwise I myself wouldn't buy it. I think 90 days is great plenty , and actually if you really started to use the postcards and remind your customers you may have a good share of the money earned to buy the software by the time you need to decide. It does gain you business and helps " keep it all together" . That's a good feeling. Thanks for the comments! |
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