Friggin CGD stains came back. |
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cleanex
Carpet Cleaning Specialist Joined: 17/October/2004 Location: Canada Status: Offline Points: 705 |
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How big was the job, if it was a long time customer go back, this time explain your policy on re-cleans, turn her into a cheerleader for your company and she will get you referrals, the cheapest way to get new accounts.
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DON ELDRED
YOU CAN "STAND" ON OUR REPUTATION |
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jackblack
Senior Member Joined: 18/March/2004 Location: Canada Status: Offline Points: 163 |
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smart boy teddy
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carpetologist
The Great Hardini Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
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Extract with a Water Claw and stains come out the first time around. Water Claw extracts off the concrete through the underpad through the face fibers and IT'S GONE!
Why go back? That's saying goodbye to your profit.
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Kleen Kuip Supply Mart Inc.
New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies |
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doug
King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Go back and prove to here you are on a free contract for life to maintain her carpet. What happens in another couple of months??
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Just My opinion
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Ninja-wand
Journeyman Joined: 03/June/2005 Location: United States Status: Offline Points: 427 |
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45 days?!!...Shes crazy!!!
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I'll make you TAP OUT!!!
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14544 |
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go back and spot for half the min charge???
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www.mr-steamer.com
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doug
King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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45 Days is way past the guarantee?
Finial answer "D"
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Just My opinion
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dennis_is_ok
Carpet Cleaning Specialist Joined: 02/August/2005 Location: Canada Status: Offline Points: 460 |
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owner calls 45 days after cleaning to say "stains came back"
what do you do? (a) go back and spray some A&B? (b) go back and run a quick bonnet with some DFC? (c) insert your answer here (d) tell her it's TFB and she's SOL |
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