Frequently Asked Questions (FAQ): Ninja Carpet Cleaning Machine

The Ninja Carpet Cleaning Machine is a high-performance, portable carpet cleaning system designed for professional use. It is known for its powerful suction, efficient cleaning, durability and popularity amongst professional carpet cleaners. This portable cleaning marvel offers unmatched performance for both professional cleaners and homeowners alike.

With its robust vacuum suction, it effortlessly lifts deep-rooted dirt, grime, and stains, leaving carpets looking fresh and revitalized. The large 10 gallon (40 Litre) solution and recovery tanks minimize downtime by reducing the need for frequent refills and emptying.

The Ninja has different specifications depending on the model.

The Ninja is CSA Approved (Canadian Standards Association) and is manufactured in Calgary Alberta, Canada.

canadian standards association

The Ninja offers several notable features, including:

  1. Powerful Vacuum Suction: It has a robust vacuum system that effectively extracts dirt, debris, and moisture from carpets.
  2. High Solution Temperature: The machine can heat water up to a high temperature, allowing for more efficient cleaning and faster drying times. Note: not all models come equipped with a heater option
  3. Large Solution and Recovery Tanks: It comes with 10 gallons recovery tank (for dirty water) and 10 gallons (40 Litre) clean water tank reducing the frequency of refills and emptying.
  4. Durable Construction: The machine is built with a Rotomolded Polyethylene Housing that can withstand the rigors of professional use and is made with high-quality materials for long-lasting durable performance.
  5. Portable Design: It is designed to be easily transported in and out of most vehicles, making it convenient for cleaning jobs in various locations.

The Ninja operates by spraying a mixture of cleaning solution and water onto the carpet surface to loosen dirt and stains (cleaning solution can also be added to the clean water tank). It then uses its powerful suction to extract the solution, along with the dislodged dirt and grime into its 10 gallon (40 Litre) recovery tank.

Yes, the Ninja is designed to clean a wide range of carpet types, including residential and commercial carpets. However, it is always recommended to check the manufacturer’s guidelines before cleaning.

ninja classic portable carpet cleaning machine

Regular maintenance and cleaning are essential to keep the machine in optimal condition. Here are some tips:

  1. After each use, thoroughly rinse the solution and recovery tanks, as well as any hoses or attachments used.
  2. Clean or replace the filters regularly to maintain suction efficiency.
  3. Check and clean the wand or upholstery cleaning tool for any debris or anything that could be hindering the vacuum suction.
  4. Follow the manufacturer’s instructions for any additional maintenance tasks or specific cleaning procedures.

The Ninja Carpet Cleaning Machine is available to purchase at Kleen Kuip Supply Mart Inc.

Here is our contact information:


Kleen Kuip Supply Mart Inc.
11 Banigan Drive
Toronto ON, Canada

Phone (Local Toronto): 416-429-0401
Toll Free (Out of Town): 1-800-565-2574

Or visit our contact page

Yes, the Ninja typically comes with a 1 year warranty provided by the manufacturer. The specific terms and duration of the warranty may vary, so it is advisable to review the warranty details before making a purchase.

No, Kleen Kuip Supply Mart Inc. does not rent the Ninja carpet cleaning machine.

The power cord on the Ninja is typically around 25 feet long, allowing for flexibility and ease of movement during cleaning tasks. Solution and vacuum hoses are also 25 feet long.

Models that are equipped with an internal heater do not have adjustable heater settings. Most cleaners that utilize the Ninja without an internal heater generally use the hottest tap water available. Although, today’s modern cleaning solutions work very well, even when using lukewarm water.

Drying times can vary depending on factors such as carpet thickness, humidity levels, and air circulation. However, with the Ninja’s efficient cleaning and powerful suction, carpets generally dry faster compared to traditional cleaning methods.

Yes, the Ninja can be used for spot cleaning. It offers various attachments and tools that allow you to target specific areas or stains effectively on carpets and upholstery.

Yes, the Ninja is typically compatible with a wide range of carpet cleaning solutions. However, it is essential to follow the manufacturer’s recommendations and guidelines to ensure proper usage and avoid any potential damage and costly repairs.

Yes, the Ninja offers a range of accessories and attachments such as upholstery tools, crevice tools, and cleaning wands. These accessories enhance the machine’s versatility and allow you to clean different surfaces and hard-to-reach areas.

The noise level of the Ninja can vary, but it generally falls within a moderate range of around 82 decibels. While it produces some noise due to its powerful motor and suction, it is not excessively loud.

While the Ninja is primarily designed for carpet cleaning, it can also be suitable for cleaning upholstery and fabric surfaces using an upholstery cleaning tool attachment. The Ninja E1200 model is designed for hard surface cleaning including tile and grout, concrete, stone flooring, etc.

Yes, replacement parts and accessories for the Ninja are readily available. Kleen Kuip Supply Mart Inc. has a full service, parts and repair shop.

No, you may need to attach components such as the cleaning wand, upholstery tool or hoses, which can usually be done easily following the user manual.

While the Ninja is powerful, it is important to exercise caution when using it on delicate or sensitive carpets. It is recommended to test the machine on a small, inconspicuous area first to ensure compatibility and avoid any potential damage. If in doubt, consult the carpet manufacturer.

Yes, Ninja owners manuals can be downloaded here. Manual provides detailed information on operating the machine, maintenance procedures, troubleshooting tips, schematics and safety guidelines. It is important to read and follow the instructions to ensure proper usage.

Yes, the Ninja can be used on stairs. Optional attachments such as a stair wand or upholstery tools allow you to effectively clean carpeted stairs.

Regular maintenance is important to keep the Esteam Ninja Professional Carpet Cleaning Machine in optimal condition. It is recommended to perform maintenance tasks such as filter cleaning or replacement, tank rinsing, and brush roll cleaning after each use. Additionally, periodic deep cleaning and inspection of hoses, connections, and seals are advised to ensure efficient operation.


  • Clean high water level float screen inside the recovery tank.
  • Ensure high level float ball is working properly.
  • Rinse out recovery tank after use.
  • Clean dirt and obstructions from the (recovery tank) drain valve rubber gaskets to prevent premature wear.
  • Rinse out pump with clean water at conclusion of work day.
  • Clean poly housing with mild soap and water.


  • Clean air inlet and check exhaust port.
  • Check 1 ½ dump valve seal.


  • We recommend that your unit be inspected by a qualified service technician once a year.

Preventative Maintenance:

  • Never store this unit in a place where there is a possibility of the temperature dropping below 00C (320F).

Yes, the Ninja can be effective in removing pet stains and odors from carpets. However, it is recommended to use appropriate pet-specific cleaning tools and solutions and make sure to follow the manufacturer’s instructions for best results.

Yes, the Ninja is designed to be easily transportable. It features a portable and compact design, allowing you to move it from one location to another with ease. It is equipped with convenient handles and wheels, making it simple to maneuver and transport up and down stairs or between different rooms.

Whether you’re a professional cleaner who needs to bring the machine to different job sites or a homeowner tackling various areas of your home, the Ninja Professional Carpet Cleaning Machine offers the convenience of portability without compromising on performance.

Depending on the model, the Ninja weighs between 90 to 121 lbs.

Ninja Pump Priming Instructions:

  1. Fill fresh water tank
  2. Attach solution hose to machine
  3. Attach primer quick-connect to end of solution hose
  4. Place solution hose with primer quick-connect into clean water tank
  5. Turn on pump switch
  6. Once a continuous flow of water is entering the solution hose, this indicates pump is primed
  7. Turn off pump switch and disconnect the primer quick-connect, then connect solution and vacuum hose to wand
  8. Turn on vacuum and pump switches
  9. Machine is ready to use